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Reservation and Transportation Ticket Agent or Travel Clerk

What Does it Take to Be a Reservation and Transportation Ticket Agent or Travel Clerk?

Occupation Description Make and confirm reservations for transportation or lodging, or sell transportation tickets. May check baggage and direct passengers to designated concourse, pier, or track; deliver tickets, contact individuals and groups to inform them of package tours; or provide tourists with travel or transportation information.

What Do Reservation and Transportation Ticket Agents and Travel Clerks Do On a Daily Basis?

  • Contact motel, hotel, resort, and travel operators to obtain current advertising literature.
  • Keep information facilities clean during operation.
  • Examine passenger documentation to determine destinations and to assign boarding passes.
  • Make and confirm reservations for transportation and accommodations, using telephones, faxes, mail, and computers.
  • Assemble and issue required documentation, such as tickets, travel insurance policies, or itineraries.
  • Announce arrival and departure information, using public address systems.

What Skills Do You Need to Work as a Reservation & Transportation Ticket Agent or Travel Clerk?

Reservation and Transportation Ticket Agents and Travel Clerks state the following job skills are important in their day-to-day work.

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Service Orientation: Actively looking for ways to help people.

Speaking: Talking to others to convey information effectively.

Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.

Reading Comprehension: Understanding written sentences and paragraphs in work related documents.

Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

  • Tour Coordinator
  • Airline Reservationist
  • Depot Agent
  • Reservation Sales Agent
  • Aircraft Agent

Job Demand for Reservation and Transportation Ticket Agents and Travel Clerks

There were about 150,100 jobs for Reservation and Transportation Ticket Agent or Travel Clerk in 2016 (in the United States). New jobs are being produced at a rate of 3.8% which is below the national average. The Bureau of Labor Statistics predicts 5,700 new jobs for Reservation and Transportation Ticket Agent or Travel Clerk by 2026. There will be an estimated 16,300 positions for Reservation & Transportation Ticket Agent or Travel Clerk per year.

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The states with the most job growth for Reservation & Transportation Ticket Agent or Travel Clerk are Montana, Idaho, and Louisiana. Watch out if you plan on working in Wisconsin, Tennessee, or Kentucky. These states have the worst job growth for this type of profession.

Reservation & Transportation Ticket Agent or Travel Clerk Salary

The average yearly salary of a Reservation & Transportation Ticket Agent or Travel Clerk ranges between $23,350 and $64,780.

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Reservation and Transportation Ticket Agents and Travel Clerks who work in New Jersey, Minnesota, or Texas, make the highest salaries.

How much do Reservation and Transportation Ticket Agents and Travel Clerks make in each U.S. state?

State Annual Mean Salary
Alabama $36,800
Alaska $40,980
Arizona $44,640
Arkansas $46,660
California $41,160
Colorado $43,720
Connecticut $36,750
Delaware $38,250
District of Columbia $45,160
Florida $37,320
Georgia $37,800
Hawaii $43,070
Idaho $36,210
Illinois $47,530
Indiana $39,860
Iowa $29,420
Kansas $30,420
Kentucky $34,910
Louisiana $42,660
Maine $30,050
Maryland $38,230
Massachusetts $43,080
Michigan $39,710
Minnesota $47,260
Mississippi $32,840
Missouri $40,550
Montana $33,800
Nevada $34,130
New Hampshire $30,890
New Jersey $51,790
New York $41,280
North Carolina $46,920
North Dakota $39,040
Ohio $35,530
Oklahoma $40,500
Oregon $37,780
Pennsylvania $41,010
South Carolina $33,070
South Dakota $27,660
Tennessee $35,620
Texas $47,730
Utah $39,460
Vermont $30,000
Virginia $43,230
Washington $39,980
West Virginia $28,150
Wisconsin $33,000
Wyoming $21,900

Tools & Technologies Used by Reservation and Transportation Ticket Agents and Travel Clerks

Below is a list of the types of tools and technologies that Reservation and Transportation Ticket Agents and Travel Clerks may use on a daily basis:

  • Microsoft Excel
  • Microsoft Word
  • Microsoft Office
  • Microsoft Outlook
  • Web browser software
  • Microsoft Access
  • Email software
  • Delphi Technology
  • Corel WordPerfect

How do I Become a Reservation & Transportation Ticket Agent or Travel Clerk?

What education or degrees do I need to become a Reservation and Transportation Ticket Agent or Travel Clerk?

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How Long Does it Take to Become a Reservation & Transportation Ticket Agent or Travel Clerk?

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Those who work as a Reservation and Transportation Ticket Agent or Travel Clerk sometimes switch careers to one of these choices:

References:

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More about our data sources and methodologies.

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