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Reservation and Transportation Ticket Agents and Travel Clerks in West Virginia

Thinking about a career as a Reservation and Transportation Ticket Agents and Travel Clerks in West Virginia? Here’s what the data says. Make and confirm reservations for transportation or lodging, or sell transportation tickets. May check baggage and direct passengers to designated concourse, pier, or track; deliver tickets and contact individuals and groups to inform them of package tours; or provide tourists with travel or transportation information. Excludes "Cashiers” (41-2011), "Travel Agents” (41-3041), and "Hotel, Motel, and Resort Desk Clerks” (43-4081) who sell tickets for local transportation.

What do Reservation and Transportation Ticket Agents and Travel Clerks Make in West Virginia?

The reservation and transportation ticket agents and travel clerks working in West Virginia, the typical annual salary is $34,590 per year (or roughly $16.63/hour).Annual wages span from $29,660 at the 10th percentile to $48,830 at the 90th percentile.

Wage Statistic	Annual	Hourly
10th percentile	$29,660	$14.26
25th percentile	$31,360	$15.08
Median (50th)	$34,590	$16.63
75th percentile	$38,670	$18.59
90th percentile	$48,830	$23.48

Location quotient — how concentrated this career is in West Virginia compared to the national average — is 0.22, indicating fewer reservation and transportation ticket agents and travel clerks per worker than the national average.

National Wage Comparison

Nationally, reservation and transportation ticket agents and travel clerks earn a median of $52,054 per year ($25.03/hour), below the West Virginia median.

Employment Outlook

National employment for 1,336,756 reservation and transportation ticket agents and travel clerks nationwide. In West Virginia alone, approximately 130 people work in this role. That’s fewer than the typical state, which employs around 1,070 reservation and transportation ticket agents and travel clerks.

Top States for Reservation and Transportation Ticket Agents and Travel Clerks Employment

These states have the highest employment of reservation and transportation ticket agents and travel clerks work.

State	Number Employed
Texas	20,450
Florida	17,540
California	14,010
Georgia	8,110
Illinois	6,650
New York	6,300
North Carolina	3,780
Utah	3,530
Pennsylvania	3,490
Washington	3,230
Colorado	3,220
Arizona	3,020
Virginia	2,830
Nevada	2,630
New Jersey	2,620
Minnesota	2,240
Missouri	2,240
Kentucky	2,140
Hawaii	1,770
Michigan	1,440

Highest-Paying States for Reservation and Transportation Ticket Agents and Travel Clerks

These states pay the most for reservation and transportation ticket agents and travel clerks.

State	Annual Median Salary
North Carolina	$52,740
New Mexico	$50,590
Washington	$47,110
Texas	$46,550
California	$46,540
Virginia	$46,440
Colorado	$46,420
Idaho	$45,780
Indiana	$45,580
Illinois	$45,000

Skills

Top reservation and transportation ticket agents and travel clerks skills, rated on an importance scale of 0 to 5:

Knowledge Areas

Important knowledge areas for this occupation, rated on an importance scale of 0 to 5:

Abilities

Key abilities for reservation and transportation ticket agents and travel clerks, rated on an importance scale of 0 to 5:

Daily Tasks

Common tasks include:

• Examine passenger documentation to determine destinations and to assign boarding passes.
• Trace lost, delayed, or misdirected baggage for customers.
• Check baggage and cargo and direct passengers to designated locations for loading.
• Provide boarding or disembarking assistance to passengers needing special assistance.
• Confer with customers to determine their service requirements and travel preferences.
• Announce arrival and departure information, using public address systems.
• Determine whether space is available on travel dates requested by customers, assigning requested spaces when available.
• Assemble and issue required documentation, such as tickets, travel insurance policies, or itineraries.
• Maintain computerized inventories of available passenger space and provide information on space reserved or available.
• Inform clients of essential travel information, such as travel times, transportation connections, or medical and visa requirements.
• Answer inquiries regarding information, such as schedules, accommodations, procedures, or policies.
• Plan routes, itineraries, and accommodation details, and compute fares and fees, using schedules, rate books, and computers.

Work Activities

• Working with Computers
• Performing for or Working Directly with the Public
• Getting Information
• Evaluating Information to Determine Compliance with Standards
• Making Decisions and Solving Problems
• Identifying Objects, Actions, and Events
• Establishing and Maintaining Interpersonal Relationships
• Communicating with Supervisors, Peers, or Subordinates
• Performing General Physical Activities
• Communicating with People Outside the Organization
• Resolving Conflicts and Negotiating with Others
• Updating and Using Relevant Knowledge

Tools & Technology

Common tools and software used in this occupation include: Hot technologies: Microsoft Access In-demand technologies: Microsoft Excel

Related Careers

Related occupations to reservation and transportation ticket agents and travel clerks include:

• Transportation Security Screeners
• Ushers, Lobby Attendants, and Ticket Takers
• Baggage Porters and Bellhops
• Concierges
• Travel Guides
• Counter and Rental Clerks

Also Known As

Aircraft Agent, Aircraft Cabin Agent, Airline Agent, Airline Reservation Agent, Airline Reservationist, Airline Station Agent, Airline Ticket Agent, Airport Agent, Airport Sales Agent, Auto Club Travel Counselor, Automobile Club Information Clerk, Automobile Travel Club Counselor, Baggage Agent, Baggage Clerk, Boarding Agent.

References

• U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics — https://www.bls.gov/oes/
• O*NET Online — https://www.onetonline.org/
• BLS Employment Projections — https://www.bls.gov/emp/
• O*NET-SOC code: 43-4181.00