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Counter and Rental Clerk

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What You Need to Know About Counter and Rental Clerk

Counter & Rental Clerk Job Description Receive orders, generally in person, for repairs, rentals, and services. May describe available options, compute costs, and accept payment.

List of Counter & Rental Clerk Job Duties

  • Compute charges for merchandise or services and receive payments.
  • Advise customers on use and care of merchandise.
  • Rent items, arrange for provision of services to customers, and accept returns.
  • Explain rental fees, policies, and procedures.
  • Reserve items for requested times and keep records of items rented.
  • Prepare merchandise for display or for purchase or rental.

Skills Needed to be a Counter & Rental Clerk

When polled, Counter and Rental Clerks say the following skills are most frequently used in their jobs:

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking: Talking to others to convey information effectively.

Service Orientation: Actively looking for ways to help people.

Reading Comprehension: Understanding written sentences and paragraphs in work related documents.

Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.

Types of Counter & Rental Clerk Jobs

  • Self Service Laundry and Dry Cleaning Attendant
  • Service Establishment Attendant
  • Will Call Order Clerk
  • Counter Person
  • Video Clerk

What Kind of Counter & Rental Clerk Job Opportunities Are There?

There were about 458,200 jobs for Counter and Rental Clerk in 2016 (in the United States). New jobs are being produced at a rate of 5.5% which is above the national average. The Bureau of Labor Statistics predicts 25,000 new jobs for Counter and Rental Clerk by 2026. Due to new job openings and attrition, there will be an average of 61,800 job openings in this field each year.


The states with the most job growth for Counter & Rental Clerk are Utah, Idaho, and Colorado. Watch out if you plan on working in Maine, Kansas, or Missouri. These states have the worst job growth for this type of profession.

Counter & Rental Clerk Salary

The salary for Counter and Rental Clerks ranges between about $19,130 and $49,270 a year.


Counter and Rental Clerks who work in New Hampshire, Colorado, or Vermont, make the highest salaries.

Below is a list of the median annual salaries for Counter and Rental Clerks in different U.S. states.

State Annual Mean Salary
Alabama $27,330
Alaska $31,380
Arizona $27,270
Arkansas $26,150
California $34,410
Colorado $37,980
Connecticut $35,360
Delaware $33,450
District of Columbia $29,670
Florida $29,400
Georgia $28,960
Hawaii $34,960
Idaho $27,320
Illinois $26,880
Indiana $28,310
Iowa $24,400
Kansas $34,460
Kentucky $28,480
Louisiana $26,370
Maine $29,950
Maryland $35,340
Massachusetts $36,460
Michigan $27,570
Minnesota $29,970
Mississippi $26,990
Missouri $31,670
Montana $33,920
Nebraska $26,060
Nevada $28,020
New Hampshire $36,280
New Jersey $37,290
New Mexico $29,920
New York $31,650
North Carolina $27,880
North Dakota $35,690
Ohio $27,670
Oklahoma $27,910
Oregon $36,180
Pennsylvania $28,270
Rhode Island $34,440
South Carolina $27,240
South Dakota $28,470
Tennessee $27,360
Texas $30,460
Utah $29,150
Vermont $34,020
Virginia $31,470
Washington $34,500
West Virginia $23,400
Wisconsin $30,610
Wyoming $31,750

What Tools & Technology do Counter and Rental Clerks Use?

Below is a list of the types of tools and technologies that Counter and Rental Clerks may use on a daily basis:

  • Microsoft Excel
  • Microsoft Word
  • Microsoft Office
  • Microsoft PowerPoint
  • Microsoft Outlook
  • Word processing software
  • Database software
  • Oracle software
  • Point of sale POS software

How do I Become a Counter & Rental Clerk?

What education or degrees do I need to become a Counter and Rental Clerk?


How Long Does it Take to Become a Counter & Rental Clerk?


Counter and Rental Clerks Sector


The table below shows the approximate number of Counter and Rental Clerks employed by various industries.



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More about our data sources and methodologies.

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