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Life As a Counter and Rental Clerk
Occupation Description Receive orders, generally in person, for repairs, rentals, and services. May describe available options, compute costs, and accept payment.
Counter & Rental Clerk Responsibilities
- Keep records of transactions and of the number of customers entering an establishment.
- Inspect and adjust rental items to meet needs of customer.
- Explain rental fees, policies, and procedures.
- Recommend and provide advice on a wide variety of products and services.
- Advise customers on use and care of merchandise.
- Prepare merchandise for display or for purchase or rental.
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What a Counter & Rental Clerk Should Know
Below is a list of the skills most Counter and Rental Clerks say are important on the job.
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking: Talking to others to convey information effectively.
Service Orientation: Actively looking for ways to help people.
Reading Comprehension: Understanding written sentences and paragraphs in work related documents.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.
Other Counter & Rental Clerk Job Titles
- Video Rental Clerk
- Rental Counter Clerk
- Counter Helper
- Apartment Rental Clerk
- Desk Attendant
Is There Job Demand for Counter and Rental Clerks?
There were about 458,200 jobs for Counter and Rental Clerk in 2016 (in the United States). New jobs are being produced at a rate of 5.5% which is above the national average. The Bureau of Labor Statistics predicts 25,000 new jobs for Counter and Rental Clerk by 2026. The BLS estimates 61,800 yearly job openings in this field.
The states with the most job growth for Counter & Rental Clerk are Utah, Idaho, and Colorado. Watch out if you plan on working in Maine, Kansas, or Missouri. These states have the worst job growth for this type of profession.
Counter & Rental Clerk Average Salary
The salary for Counter and Rental Clerks ranges between about $19,130 and $49,270 a year.
Counter and Rental Clerks who work in New Hampshire, Colorado, or Vermont, make the highest salaries.
How much do Counter and Rental Clerks make in each U.S. state?
| State | Annual Mean Salary |
|---|---|
| Alabama | $27,330 |
| Alaska | $31,380 |
| Arizona | $27,270 |
| Arkansas | $26,150 |
| California | $34,410 |
| Colorado | $37,980 |
| Connecticut | $35,360 |
| Delaware | $33,450 |
| District of Columbia | $29,670 |
| Florida | $29,400 |
| Georgia | $28,960 |
| Hawaii | $34,960 |
| Idaho | $27,320 |
| Illinois | $26,880 |
| Indiana | $28,310 |
| Iowa | $24,400 |
| Kansas | $34,460 |
| Kentucky | $28,480 |
| Louisiana | $26,370 |
| Maine | $29,950 |
| Maryland | $35,340 |
| Massachusetts | $36,460 |
| Michigan | $27,570 |
| Minnesota | $29,970 |
| Mississippi | $26,990 |
| Missouri | $31,670 |
| Montana | $33,920 |
| Nebraska | $26,060 |
| Nevada | $28,020 |
| New Hampshire | $36,280 |
| New Jersey | $37,290 |
| New Mexico | $29,920 |
| New York | $31,650 |
| North Carolina | $27,880 |
| North Dakota | $35,690 |
| Ohio | $27,670 |
| Oklahoma | $27,910 |
| Oregon | $36,180 |
| Pennsylvania | $28,270 |
| Rhode Island | $34,440 |
| South Carolina | $27,240 |
| South Dakota | $28,470 |
| Tennessee | $27,360 |
| Texas | $30,460 |
| Utah | $29,150 |
| Vermont | $34,020 |
| Virginia | $31,470 |
| Washington | $34,500 |
| West Virginia | $23,400 |
| Wisconsin | $30,610 |
| Wyoming | $31,750 |
Tools & Technologies Used by Counter and Rental Clerks
Although they’re not necessarily needed for all jobs, the following technologies are used by many Counter and Rental Clerks:
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Microsoft PowerPoint
- Microsoft Outlook
- Word processing software
- Database software
- Oracle software
- Point of sale POS software
How do I Become a Counter & Rental Clerk?
What education or degrees do I need to become a Counter and Rental Clerk?
What work experience do I need to become a Counter & Rental Clerk?
References:
More about our data sources and methodologies.
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