What Do Retail Sales Supervisor Do?
Position Description Directly supervise and coordinate activities of retail sales workers in an establishment or department. Duties may include management functions, such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties.
Life As a Retail Sales Supervisor
- Enforce safety, health, and security rules.
- Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.
- Keep records of purchases, sales, and requisitions.
- Plan and coordinate advertising campaigns and sales promotions and prepare merchandise displays and advertising copy.
- Estimate consumer demand and determine the types and amounts of goods to be sold.
- Instruct staff on how to handle difficult and complicated sales.
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Skills Needed to be a Retail Sales Supervisor
When polled, Retail Sales Supervisors say the following skills are most frequently used in their jobs:
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking: Talking to others to convey information effectively.
Service Orientation: Actively looking for ways to help people.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.
Types of Retail Sales Supervisor Jobs
- Retail Store Manager
- Parts Sales Manager
- Parts Manager
- Department Sales Manager
- Jewelry Department Supervisor
Job Opportunities for Retail Sales Supervisors
There were about 1,532,400 jobs for Retail Sales Supervisor in 2016 (in the United States). New jobs are being produced at a rate of 3.8% which is below the national average. The Bureau of Labor Statistics predicts 57,700 new jobs for Retail Sales Supervisor by 2026. There will be an estimated 168,500 positions for Retail Sales Supervisor per year.
The states with the most job growth for Retail Sales Supervisor are Nevada, Utah, and Colorado. Watch out if you plan on working in Maine, Vermont, or Alaska. These states have the worst job growth for this type of profession.
How Much Does a Retail Sales Supervisor Make?
Retail Sales Supervisors make between $25,720 and $69,290 a year.
Retail Sales Supervisors who work in Rhode Island, Connecticut, or New Jersey, make the highest salaries.
How much do Retail Sales Supervisors make in different U.S. states?
| State | Annual Mean Salary |
|---|---|
| Alabama | $42,080 |
| Alaska | $45,750 |
| Arizona | $41,680 |
| Arkansas | $38,980 |
| California | $45,310 |
| Colorado | $50,850 |
| Connecticut | $52,610 |
| Delaware | $47,560 |
| District of Columbia | $51,800 |
| Florida | $46,090 |
| Georgia | $43,760 |
| Hawaii | $45,370 |
| Idaho | $43,690 |
| Illinois | $42,880 |
| Indiana | $40,280 |
| Iowa | $40,090 |
| Kansas | $40,420 |
| Kentucky | $38,060 |
| Louisiana | $39,170 |
| Maine | $44,700 |
| Maryland | $46,240 |
| Massachusetts | $47,710 |
| Michigan | $45,300 |
| Minnesota | $44,590 |
| Mississippi | $37,710 |
| Missouri | $43,400 |
| Montana | $43,260 |
| Nebraska | $40,260 |
| Nevada | $43,930 |
| New Hampshire | $48,950 |
| New Jersey | $52,570 |
| New Mexico | $40,110 |
| New York | $50,640 |
| North Carolina | $45,990 |
| North Dakota | $44,620 |
| Ohio | $43,080 |
| Oklahoma | $42,510 |
| Oregon | $44,240 |
| Pennsylvania | $46,680 |
| Rhode Island | $56,540 |
| South Carolina | $40,790 |
| South Dakota | $46,950 |
| Tennessee | $43,520 |
| Texas | $45,570 |
| Utah | $38,940 |
| Vermont | $51,310 |
| Virginia | $47,330 |
| Washington | $52,240 |
| West Virginia | $35,120 |
| Wisconsin | $43,120 |
| Wyoming | $41,580 |
What Tools do Retail Sales Supervisors Use?
Below is a list of the types of tools and technologies that Retail Sales Supervisors may use on a daily basis:
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Microsoft PowerPoint
- Microsoft Outlook
- Microsoft Access
- Data entry software
- SAP
- Microsoft Windows
- Microsoft Project
- Adobe Systems Adobe Acrobat
- Microsoft SharePoint
- Microsoft Visio
- Adobe Systems Adobe Photoshop
- Microsoft Dynamics
- SAS
- IBM Notes
- Microsoft Publisher
- Google Docs
Becoming a Retail Sales Supervisor
What kind of Retail Sales Supervisor requirements are there?
How Long Does it Take to Become a Retail Sales Supervisor?
Where Retail Sales Supervisors Work
The table below shows the approximate number of Retail Sales Supervisors employed by various industries.
Other Jobs You May be Interested In
Those interested in being a Retail Sales Supervisor may also be interested in:
References:
Image Credit: Nick Nijhuis via Attribution-ShareAlike 4.0 International (CC BY-SA 4.0)
More about our data sources and methodologies.
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