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What You Need to Know About Correspondence Clerk
Correspondence Clerk Job Description Compose letters or electronic correspondence in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, incorrect billings, or unsatisfactory services. Duties may include gathering data to formulate reply and preparing correspondence.
List of Correspondence Clerk Job Duties
- Compile data from records to prepare periodic reports.
- Complete form letters in response to requests or problems identified by correspondence.
- Compose letters in reply to correspondence concerning such items as requests for merchandise, damage claims, credit information requests, delinquent accounts, incorrect billing, or unsatisfactory service.
- Ensure that money collected is properly recorded and secured.
- Review correspondence for format and typographical accuracy, assemble the information into a prescribed form with the correct number of copies, and submit it to an authorized official for signature.
- Read incoming correspondence to ascertain nature of writers’ concerns and to determine disposition of correspondence.
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What a Correspondence Clerk Should Know
When polled, Correspondence Clerks say the following skills are most frequently used in their jobs:
Writing: Communicating effectively in writing as appropriate for the needs of the audience.
Reading Comprehension: Understanding written sentences and paragraphs in work related documents.
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Judgment and Decision Making: Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Speaking: Talking to others to convey information effectively.
Other Correspondence Clerk Job Titles
- Fans Clerk
- Correspondence Transcriber
- Fan Mail Editor
- Dispute Resolution Specialist
- Office Technician
What Kind of Correspondence Clerk Job Opportunities Are There?
In the United States, there were 7,200 jobs for Correspondence Clerk in 2016. New jobs are being produced at a rate of 2.8% which is below the national average. The Bureau of Labor Statistics predicts 200 new jobs for Correspondence Clerk by 2026. There will be an estimated 800 positions for Correspondence Clerk per year.
The states with the most job growth for Correspondence Clerk are Oregon, Oklahoma, and Texas. Watch out if you plan on working in Colorado, Illinois, or Ohio. These states have the worst job growth for this type of profession.
Do Correspondence Clerks Make A Lot Of Money?
The average yearly salary of a Correspondence Clerk ranges between $24,460 and $56,550.
Correspondence Clerks who work in Rhode Island, New Jersey, or Massachusetts, make the highest salaries.
How much do Correspondence Clerks make in different U.S. states?
| State | Annual Mean Salary |
|---|---|
| Alabama | $29,640 |
| Arizona | $42,990 |
| California | $45,530 |
| Colorado | $40,620 |
| Connecticut | $41,470 |
| Florida | $38,880 |
| Georgia | $44,360 |
| Hawaii | $38,260 |
| Illinois | $36,600 |
| Indiana | $30,600 |
| Iowa | $29,840 |
| Kansas | $37,610 |
| Louisiana | $43,360 |
| Maine | $35,920 |
| Maryland | $42,440 |
| Massachusetts | $44,930 |
| Michigan | $31,580 |
| Missouri | $36,350 |
| New Hampshire | $36,510 |
| New Jersey | $45,370 |
| New York | $43,140 |
| North Carolina | $38,700 |
| Ohio | $32,630 |
| Oklahoma | $37,540 |
| Oregon | $39,000 |
| Pennsylvania | $41,490 |
| Rhode Island | $46,820 |
| South Carolina | $40,930 |
| South Dakota | $29,110 |
| Tennessee | $39,240 |
| Texas | $41,750 |
| Virginia | $40,290 |
| Washington | $32,300 |
What Tools & Technology do Correspondence Clerks Use?
Although they’re not necessarily needed for all jobs, the following technologies are used by many Correspondence Clerks:
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Microsoft Outlook
- Data entry software
- SAP
- Microsoft SharePoint
- Electronic health record EHR software
How do I Become a Correspondence Clerk?
What kind of Correspondence Clerk requirements are there?
How Long Does it Take to Become a Correspondence Clerk?
Who Employs Correspondence Clerks?
The table below shows the approximate number of Correspondence Clerks employed by various industries.
You May Also Be Interested In…
Those thinking about becoming a Correspondence Clerk might also be interested in the following careers:
References:
More about our data sources and methodologies.
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