What You Need to Know About Telemarketer
Telemarketer Job Description Solicit donations or orders for goods or services over the telephone.
A Day in the Life of a Telemarketer
- Telephone or write letters to respond to correspondence from customers or to follow up initial sales contacts.
- Adjust sales scripts to better target the needs and interests of specific individuals.
- Obtain names and telephone numbers of potential customers from sources such as telephone directories, magazine reply cards, and lists purchased from other organizations.
- Schedule appointments for sales representatives to meet with prospective customers or for customers to attend sales presentations.
- Conduct client or market surveys to obtain information about potential customers.
- Answer telephone calls from potential customers who have been solicited through advertisements.
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Telemarketer Required Skills
These are the skills Telemarketers say are the most useful in their careers:
Speaking: Talking to others to convey information effectively.
Persuasion: Persuading others to change their minds or behavior.
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Service Orientation: Actively looking for ways to help people.
Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do.
Reading Comprehension: Understanding written sentences and paragraphs in work related documents.
Related Job Titles for this Occupation:
- Inbound Telemarketer
- Solicitor
- Telemarketing Expert
- Telesales Specialist
- Inside Sales Representative
Are There Job Opportunities for Telemarketers?
In the United States, there were 216,600 jobs for Telemarketer in 2016. There is little to no growth in job opportunities for Telemarketer. Due to new job openings and attrition, there will be an average of 33,300 job openings in this field each year.
The states with the most job growth for Telemarketer are Washington, Nevada, and Tennessee. Watch out if you plan on working in North Dakota, Vermont, or South Dakota. These states have the worst job growth for this type of profession.
What is the Average Salary of a Telemarketer
The salary for Telemarketers ranges between about $18,680 and $41,740 a year.
Telemarketers who work in Washington, Massachusetts, or New Hampshire, make the highest salaries.
Below is a list of the median annual salaries for Telemarketers in different U.S. states.
State | Annual Mean Salary |
---|---|
Alabama | $25,640 |
Arizona | $29,780 |
Arkansas | $22,440 |
California | $31,880 |
Colorado | $29,980 |
Connecticut | $34,950 |
Delaware | $30,000 |
District of Columbia | $28,680 |
Florida | $25,330 |
Georgia | $24,780 |
Hawaii | $25,620 |
Idaho | $26,060 |
Illinois | $29,840 |
Indiana | $29,960 |
Iowa | $27,510 |
Kansas | $27,900 |
Kentucky | $28,120 |
Louisiana | $29,960 |
Maine | $30,550 |
Maryland | $30,040 |
Massachusetts | $42,270 |
Michigan | $28,480 |
Minnesota | $33,400 |
Mississippi | $29,480 |
Missouri | $25,940 |
Montana | $24,090 |
Nebraska | $26,800 |
Nevada | $29,580 |
New Hampshire | $38,250 |
New Jersey | $30,120 |
New Mexico | $26,200 |
New York | $31,790 |
North Carolina | $26,810 |
North Dakota | $23,570 |
Ohio | $25,670 |
Oklahoma | $27,230 |
Oregon | $31,930 |
Pennsylvania | $27,380 |
Rhode Island | $31,620 |
South Carolina | $28,440 |
Tennessee | $25,040 |
Texas | $29,400 |
Utah | $33,040 |
Virginia | $27,060 |
Washington | $37,020 |
West Virginia | $25,050 |
Wisconsin | $33,470 |
Tools & Technologies Used by Telemarketers
Below is a list of the types of tools and technologies that Telemarketers may use on a daily basis:
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Microsoft Outlook
- Microsoft Dynamics
How do I Become a Telemarketer?
Education needed to be a Telemarketer:
What work experience do I need to become a Telemarketer?
Where do Telemarketers Work?
Below are examples of industries where Telemarketers work:
References:
More about our data sources and methodologies.
Featured Schools
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