All About Secretaries and Administrative Assistants
Career Description Perform routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.
A Day in the Life of a Secretary or Administrative Assistant
- Create, maintain, and enter information into databases.
- Open, read, route, and distribute incoming mail or other materials and answer routine letters.
- Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
- Manage projects or contribute to committee or team work.
- Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.
- Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports.
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Secretary or Administrative Assistant Needed Skills
When polled, Secretaries and Administrative Assistants say the following skills are most frequently used in their jobs:
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking: Talking to others to convey information effectively.
Reading Comprehension: Understanding written sentences and paragraphs in work related documents.
Writing: Communicating effectively in writing as appropriate for the needs of the audience.
Service Orientation: Actively looking for ways to help people.
Time Management: Managing one’s own time and the time of others.
Types of Secretary or Administrative Assistant
- Personal Secretary
- Administrative Liaison
- Escrow Assistant
- Safety Admin Assistant
- Membership Secretary
Is There Job Demand for Secretaries and Administrative Assistants?
In 2016, there was an estimated number of 2,536,200 jobs in the United States for Secretary or Administrative Assistant. There is little to no growth in job opportunities for Secretary or Administrative Assistant. Due to new job openings and attrition, there will be an average of 244,300 job openings in this field each year.

The states with the most job growth for Secretary or Administrative Assistant are Colorado, Washington, and Utah. Watch out if you plan on working in Maine, Vermont, or Illinois. These states have the worst job growth for this type of profession.
Salary for a Secretary or Administrative Assistant
Secretaries and Administrative Assistants make between $23,060 and $56,010 a year.

Secretaries and Administrative Assistants who work in District of Columbia, Massachusetts, or Connecticut, make the highest salaries.
How much do Secretaries and Administrative Assistants make in different U.S. states?
State | Annual Mean Salary |
---|---|
Alabama | $35,670 |
Alaska | $42,450 |
Arizona | $36,050 |
Arkansas | $30,860 |
California | $43,670 |
Colorado | $38,810 |
Connecticut | $46,470 |
Delaware | $39,930 |
District of Columbia | $50,140 |
Florida | $35,080 |
Georgia | $34,520 |
Hawaii | $40,290 |
Idaho | $32,380 |
Illinois | $37,930 |
Indiana | $32,720 |
Iowa | $35,210 |
Kansas | $33,820 |
Kentucky | $32,950 |
Louisiana | $31,880 |
Maine | $37,150 |
Maryland | $40,870 |
Massachusetts | $46,940 |
Michigan | $36,980 |
Minnesota | $40,580 |
Mississippi | $32,160 |
Missouri | $35,010 |
Montana | $33,380 |
Nebraska | $34,100 |
Nevada | $40,060 |
New Hampshire | $37,230 |
New Jersey | $42,600 |
New Mexico | $34,710 |
New York | $41,190 |
North Carolina | $36,630 |
North Dakota | $38,580 |
Ohio | $36,320 |
Oklahoma | $32,090 |
Oregon | $39,460 |
Pennsylvania | $36,080 |
Rhode Island | $43,120 |
South Carolina | $35,510 |
South Dakota | $29,300 |
Tennessee | $35,000 |
Texas | $35,550 |
Utah | $34,400 |
Vermont | $36,780 |
Virginia | $39,390 |
Washington | $43,260 |
West Virginia | $31,980 |
Wisconsin | $36,840 |
Wyoming | $38,130 |
What Tools & Technology do Secretaries and Administrative Assistants Use?
Although they’re not necessarily needed for all jobs, the following technologies are used by many Secretaries and Administrative Assistants:
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Hypertext markup language HTML
- Microsoft PowerPoint
- Microsoft Outlook
- Web browser software
- Microsoft Access
- Data entry software
- SAP
- Microsoft Windows
- Microsoft Project
- Spreadsheet software
- Adobe Systems Adobe Acrobat
- Microsoft SharePoint
- Microsoft Visio
- Adobe Systems Adobe Photoshop
- Microsoft Dynamics
- SAS
- Linux
Becoming a Secretary or Administrative Assistant
What education is needed to be a Secretary or Administrative Assistant?

How Long Does it Take to Become a Secretary or Administrative Assistant?

Where do Secretaries and Administrative Assistants Work?

Secretaries and Administrative Assistants work in the following industries:

Similar Careers
Career changers with experience as a Secretary or Administrative Assistant sometimes find work in one of the following fields:
- Concierges
- Human Resources Assistants, Except Payroll and Timekeeping
- Gaming Surveillance Officers and Gaming Investigators
References:
Image Credit: Jace Armstrong via public domain
More about our data sources and methodologies.
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