Life As a Gaming Surveillance Officer or Gaming Investigator
Job Description & Duties Act as oversight and security agent for management and customers. Observe casino or casino hotel operation for irregular activities such as cheating or theft by either employees or patrons. May use one-way mirrors above the casino floor, cashier’s cage, and from desk. Use of audio/video equipment is also common to observe operation of the business. Usually required to provide verbal and written reports of all violations and suspicious behavior to supervisor.
A Day in the Life of a Gaming Surveillance Officer or Gaming Investigator
- Report all violations and suspicious behaviors to supervisors, verbally or in writing.
- Observe casino or casino hotel operations for irregular activities, such as cheating or theft by employees or patrons, using audio and video equipment and one-way mirrors.
- Supervise or train surveillance observers.
- Monitor establishment activities to ensure adherence to all state gaming regulations and company policies and procedures.
- Act as oversight or security agents for management or customers.
Featured schools near , edit
Skills Needed to be a Gaming Surveillance Officer or Gaming Investigator
When polled, Gaming Surveillance Officers and Gaming Investigators say the following skills are most frequently used in their jobs:
Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Speaking: Talking to others to convey information effectively.
Judgment and Decision Making: Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Reading Comprehension: Understanding written sentences and paragraphs in work related documents.
Related Job Titles
- Gaming Commissioner
- Surveillance Operator
- Security Guard
- Casino Investigator
- Surveillance Inspector
What Kind of Gaming Surveillance Officer or Gaming Investigator Job Opportunities Are There?
In the United States, there were 10,700 jobs for Gaming Surveillance Officer or Gaming Investigator in 2016. New jobs are being produced at a rate of 3.7% which is below the national average. The Bureau of Labor Statistics predicts 400 new jobs for Gaming Surveillance Officer or Gaming Investigator by 2026. The BLS estimates 1,400 yearly job openings in this field.
The states with the most job growth for Gaming Surveillance Officer or Gaming Investigator are Washington, Alabama, and Oklahoma. Watch out if you plan on working in Missouri, Illinois, or Michigan. These states have the worst job growth for this type of profession.
Salary for a Gaming Surveillance Officer or Gaming Investigator
Gaming Surveillance Officers and Gaming Investigators make between $23,090 and $55,520 a year.
Gaming Surveillance Officers and Gaming Investigators who work in Ohio, Pennsylvania, or Indiana, make the highest salaries.
Below is a list of the median annual salaries for Gaming Surveillance Officers and Gaming Investigators in different U.S. states.
State | Annual Mean Salary |
---|---|
Alabama | $36,370 |
Arizona | $36,780 |
California | $40,020 |
Colorado | $36,440 |
Delaware | $31,960 |
Florida | $32,760 |
Idaho | $31,850 |
Indiana | $47,020 |
Iowa | $33,500 |
Kansas | $36,340 |
Louisiana | $32,260 |
Maryland | $40,700 |
Michigan | $32,690 |
Minnesota | $34,870 |
Mississippi | $36,150 |
Missouri | $34,670 |
Nevada | $39,530 |
New Jersey | $39,640 |
New Mexico | $29,430 |
New York | $34,100 |
North Dakota | $31,740 |
Ohio | $51,880 |
Oklahoma | $29,110 |
Oregon | $35,360 |
Pennsylvania | $48,720 |
South Dakota | $30,580 |
Washington | $32,950 |
West Virginia | $31,950 |
Wisconsin | $27,760 |
What Tools & Technology do Gaming Surveillance Officers and Gaming Investigators Use?
Although they’re not necessarily needed for all jobs, the following technologies are used by many Gaming Surveillance Officers and Gaming Investigators:
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Outlook
- FileMaker Pro
- Microsoft Paint
Becoming a Gaming Surveillance Officer or Gaming Investigator
Learn what Gaming Surveillance Officer or Gaming Investigator education requirements there are.
How many years of work experience do I need?
Where do Gaming Surveillance Officers and Gaming Investigators Work?
Below are examples of industries where Gaming Surveillance Officers and Gaming Investigators work:
Related Careers
Those interested in being a Gaming Surveillance Officer or Gaming Investigator may also be interested in:
References:
More about our data sources and methodologies.
Featured Schools
Request Info | Southern New Hampshire University You have goals. Southern New Hampshire University can help you get there. Whether you need a bachelor's degree to get into a career or want a master's degree to move up in your current career, SNHU has an online program for you. Find your degree from over 200 online programs. Learn More > |