What Does it Take to Be a Gaming Surveillance Officer or Gaming Investigator?
Job Description & Duties Act as oversight and security agent for management and customers. Observe casino or casino hotel operation for irregular activities such as cheating or theft by either employees or patrons. May use one-way mirrors above the casino floor, cashier’s cage, and from desk. Use of audio/video equipment is also common to observe operation of the business. Usually required to provide verbal and written reports of all violations and suspicious behavior to supervisor.
What Do Gaming Surveillance Officers and Gaming Investigators Do On a Daily Basis?
- Observe casino or casino hotel operations for irregular activities, such as cheating or theft by employees or patrons, using audio and video equipment and one-way mirrors.
- Monitor establishment activities to ensure adherence to all state gaming regulations and company policies and procedures.
- Report all violations and suspicious behaviors to supervisors, verbally or in writing.
- Act as oversight or security agents for management or customers.
- Supervise or train surveillance observers.
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What Every Gaming Surveillance Officer or Gaming Investigator Should Know
Below is a list of the skills most Gaming Surveillance Officers and Gaming Investigators say are important on the job.
Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Speaking: Talking to others to convey information effectively.
Judgment and Decision Making: Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Reading Comprehension: Understanding written sentences and paragraphs in work related documents.
Types of Gaming Surveillance Officer or Gaming Investigator
- Casino Worker
- Video Surveillance Technician
- Casino Investigator
- Surveillance Monitor
- Gaming Surveillance Observer
What Kind of Gaming Surveillance Officer or Gaming Investigator Job Opportunities Are There?
There were about 10,700 jobs for Gaming Surveillance Officer or Gaming Investigator in 2016 (in the United States). New jobs are being produced at a rate of 3.7% which is below the national average. The Bureau of Labor Statistics predicts 400 new jobs for Gaming Surveillance Officer or Gaming Investigator by 2026. There will be an estimated 1,400 positions for Gaming Surveillance Officer or Gaming Investigator per year.
The states with the most job growth for Gaming Surveillance Officer or Gaming Investigator are Washington, Alabama, and Oklahoma. Watch out if you plan on working in Missouri, Illinois, or Michigan. These states have the worst job growth for this type of profession.
Gaming Surveillance Officer or Gaming Investigator Average Salary
Gaming Surveillance Officers and Gaming Investigators make between $23,090 and $55,520 a year.
Gaming Surveillance Officers and Gaming Investigators who work in Ohio, Pennsylvania, or Indiana, make the highest salaries.
How much do Gaming Surveillance Officers and Gaming Investigators make in each U.S. state?
| State | Annual Mean Salary |
|---|---|
| Alabama | $36,370 |
| Arizona | $36,780 |
| California | $40,020 |
| Colorado | $36,440 |
| Delaware | $31,960 |
| Florida | $32,760 |
| Idaho | $31,850 |
| Indiana | $47,020 |
| Iowa | $33,500 |
| Kansas | $36,340 |
| Louisiana | $32,260 |
| Maryland | $40,700 |
| Michigan | $32,690 |
| Minnesota | $34,870 |
| Mississippi | $36,150 |
| Missouri | $34,670 |
| Nevada | $39,530 |
| New Jersey | $39,640 |
| New Mexico | $29,430 |
| New York | $34,100 |
| North Dakota | $31,740 |
| Ohio | $51,880 |
| Oklahoma | $29,110 |
| Oregon | $35,360 |
| Pennsylvania | $48,720 |
| South Dakota | $30,580 |
| Washington | $32,950 |
| West Virginia | $31,950 |
| Wisconsin | $27,760 |
What Tools & Technology do Gaming Surveillance Officers and Gaming Investigators Use?
Below is a list of the types of tools and technologies that Gaming Surveillance Officers and Gaming Investigators may use on a daily basis:
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Outlook
- FileMaker Pro
- Microsoft Paint
Becoming a Gaming Surveillance Officer or Gaming Investigator
What kind of Gaming Surveillance Officer or Gaming Investigator requirements are there?
What work experience do I need to become a Gaming Surveillance Officer or Gaming Investigator?
Where Gaming Surveillance Officers and Gaming Investigators Work
Below are examples of industries where Gaming Surveillance Officers and Gaming Investigators work:
Other Jobs You May be Interested In
Those thinking about becoming a Gaming Surveillance Officer or Gaming Investigator might also be interested in the following careers:
References:
More about our data sources and methodologies.
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