What You Need to Know About Postal Service Clerk
Career Description Perform any combination of tasks in a post office, such as receive letters and parcels; sell postage and revenue stamps, postal cards, and stamped envelopes; fill out and sell money orders; place mail in pigeon holes of mail rack or in bags; and examine mail for correct postage.
Postal Service Clerk Responsibilities
- Order retail items and other supplies for office use.
- Weigh letters and parcels, compute mailing costs based on type, weight, and destination, and affix correct postage.
- Provide customers with assistance in filing claims for mail theft, or lost or damaged mail.
- Cash money orders.
- Answer questions regarding mail regulations and procedures, postage rates, and post office boxes.
- Respond to complaints regarding mail theft, delivery problems, and lost or damaged mail, filling out forms and making appropriate referrals for investigation.
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What a Postal Service Clerk Should Know
These are the skills Postal Service Clerks say are the most useful in their careers:
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking: Talking to others to convey information effectively.
Reading Comprehension: Understanding written sentences and paragraphs in work related documents.
Service Orientation: Actively looking for ways to help people.
Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Related Job Titles
- Mail Order Clerk
- Post Office Clerk
- Unit Technician
- Mail Clerk
- Money Order Clerk
Job Opportunities for Postal Service Clerks
There were about 79,000 jobs for Postal Service Clerk in 2016 (in the United States). There is little to no growth in job opportunities for Postal Service Clerk. The BLS estimates 4,800 yearly job openings in this field.
The states with the most job growth for Postal Service Clerk are Utah, Texas, and Connecticut. Watch out if you plan on working in Pennsylvania, Oklahoma, or Ohio. These states have the worst job growth for this type of profession.
Salary for a Postal Service Clerk
The average yearly salary of a Postal Service Clerk ranges between $35,770 and $61,330.
Postal Service Clerks who work in Arizona, California, or Connecticut, make the highest salaries.
How much do Postal Service Clerks make in each U.S. state?
State | Annual Mean Salary |
---|---|
Alabama | $50,450 |
Alaska | $42,920 |
Arizona | $53,870 |
Arkansas | $46,720 |
California | $53,660 |
Colorado | $51,050 |
Connecticut | $52,510 |
Delaware | $52,230 |
District of Columbia | $53,840 |
Florida | $52,260 |
Georgia | $52,640 |
Hawaii | $54,250 |
Idaho | $49,110 |
Illinois | $50,300 |
Indiana | $50,330 |
Iowa | $45,970 |
Kansas | $48,450 |
Kentucky | $49,320 |
Louisiana | $51,150 |
Maine | $47,860 |
Maryland | $52,090 |
Massachusetts | $52,450 |
Michigan | $52,310 |
Minnesota | $48,690 |
Mississippi | $48,710 |
Missouri | $48,040 |
Montana | $46,230 |
Nebraska | $46,830 |
Nevada | $50,570 |
New Hampshire | $50,540 |
New Jersey | $53,750 |
New Mexico | $49,850 |
New York | $51,420 |
North Carolina | $52,610 |
North Dakota | $44,170 |
Ohio | $50,610 |
Oklahoma | $48,940 |
Oregon | $50,360 |
Pennsylvania | $50,390 |
Rhode Island | $52,350 |
South Carolina | $51,500 |
South Dakota | $45,010 |
Tennessee | $50,200 |
Texas | $51,030 |
Utah | $49,440 |
Vermont | $47,930 |
Virginia | $50,930 |
Washington | $50,140 |
West Virginia | $46,820 |
Wisconsin | $49,720 |
Wyoming | $47,500 |
What Tools & Technology do Postal Service Clerks Use?
Although they’re not necessarily needed for all jobs, the following technologies are used by many Postal Service Clerks:
- Microsoft Windows
- Inventory tracking software
- Point of sale POS software
- Budgeting software
- Delivery operations information system DOIS
- Electronic Time Clock ETC
- Time and Attendance Collection System TACS
- NCR Advanced Store
Becoming a Postal Service Clerk
Are there Postal Service Clerks education requirements?
How many years of work experience do I need?
Where Postal Service Clerks Work
The table below shows the approximate number of Postal Service Clerks employed by various industries.
Similar Careers
Those interested in being a Postal Service Clerk may also be interested in:
Are you already one of the many Postal Service Clerk in the United States? If you’re thinking about changing careers, these fields are worth exploring:
References:
More about our data sources and methodologies.
Featured Schools
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