What Does it Take to Be a Teller?
Teller Job Description Receive and pay out money. Keep records of money and negotiable instruments involved in a financial institution’s various transactions.
Daily Life Of a Teller
- Receive mortgage, loan, or public utility bill payments, verifying payment dates and amounts due.
- Explain, promote, or sell products or services, such as travelers' checks, savings bonds, money orders, and cashier’s checks, using computerized information about customers to tailor recommendations.
- Compose, type, and mail customer statements and other correspondence related to issues such as discrepancies and outstanding unpaid items.
- Answer telephones and assist customers with their questions.
- Obtain and process information required for the provision of services, such as opening accounts, savings plans, and purchasing bonds.
- Quote unit exchange rates, following daily international rate sheets or computer displays.
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Skills Needed to be a Teller
These are the skills Tellers say are the most useful in their careers:
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking: Talking to others to convey information effectively.
Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Service Orientation: Actively looking for ways to help people.
Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Types of Teller Jobs
- Collection Teller
- Paying Teller
- Note Teller
- Loan Teller
- Retail Banker
Job Opportunities for Tellers
There were about 502,700 jobs for Teller in 2016 (in the United States). There is little to no growth in job opportunities for Teller. There will be an estimated 51,500 positions for Teller per year.
The states with the most job growth for Teller are Utah, Arizona, and Texas. Watch out if you plan on working in Wyoming, Illinois, or Pennsylvania. These states have the worst job growth for this type of profession.
Teller Average Salary
Tellers make between $22,250 and $39,110 a year.
Tellers who work in District of Columbia, Washington, or Maryland, make the highest salaries.
Below is a list of the median annual salaries for Tellers in different U.S. states.
| State | Annual Mean Salary |
|---|---|
| Alabama | $27,830 |
| Alaska | $30,710 |
| Arizona | $30,370 |
| Arkansas | $25,640 |
| California | $32,120 |
| Colorado | $30,810 |
| Connecticut | $33,360 |
| Delaware | $30,670 |
| District of Columbia | $35,790 |
| Florida | $32,140 |
| Georgia | $30,670 |
| Hawaii | $32,050 |
| Idaho | $28,660 |
| Illinois | $29,860 |
| Indiana | $27,900 |
| Iowa | $28,480 |
| Kansas | $28,150 |
| Kentucky | $27,770 |
| Louisiana | $27,850 |
| Maine | $30,080 |
| Maryland | $32,330 |
| Massachusetts | $32,860 |
| Michigan | $30,150 |
| Minnesota | $30,270 |
| Mississippi | $27,380 |
| Missouri | $27,800 |
| Montana | $28,760 |
| Nebraska | $29,620 |
| Nevada | $30,050 |
| New Hampshire | $29,780 |
| New Jersey | $32,950 |
| New Mexico | $27,050 |
| New York | $31,680 |
| North Carolina | $32,100 |
| North Dakota | $31,800 |
| Ohio | $28,990 |
| Oklahoma | $26,240 |
| Oregon | $30,390 |
| Pennsylvania | $29,360 |
| Rhode Island | $31,520 |
| South Carolina | $30,490 |
| South Dakota | $27,230 |
| Tennessee | $28,100 |
| Texas | $28,710 |
| Utah | $27,800 |
| Vermont | $30,850 |
| Virginia | $31,220 |
| Washington | $34,240 |
| West Virginia | $26,220 |
| Wisconsin | $28,870 |
| Wyoming | $28,810 |
Tools & Technologies Used by Tellers
Although they’re not necessarily needed for all jobs, the following technologies are used by many Tellers:
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Microsoft PowerPoint
- Microsoft Outlook
- Email software
- Word processing software
- Microsoft Windows
- Microsoft Dynamics
- IBM Notes
- Sage 50 Accounting
- Internet browser software
- Accounting software
- Hyland Software OnBase
How do I Become a Teller?
What education is needed to be a Teller?
How many years of work experience do I need?
Who Employs Tellers?
Below are examples of industries where Tellers work:
Related Careers
Those thinking about becoming a Teller might also be interested in the following careers:
- Reservation and Transportation Ticket Agents and Travel Clerks
- Data Entry Keyers
- Brokerage Clerks
- Customer Service Representatives
Career changers with experience as a Teller sometimes find work in one of the following fields:
References:
Image Credit: Dave Dugdale via Creative Commons Attribution-Share Alike 2.0 Generic
More about our data sources and methodologies.
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