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What You Need to Know About Order Clerk
Job Description & Duties Receive and process incoming orders for materials, merchandise, classified ads, or services such as repairs, installations, or rental of facilities. Generally receives orders via mail, phone, fax, or other electronic means. Duties include informing customers of receipt, prices, shipping dates, and delays; preparing contracts; and handling complaints.
List of Order Clerk Job Duties
- Confer with production, sales, shipping, warehouse, or common carrier personnel to expedite or trace shipments.
- Calculate and compile order-related statistics, and prepare reports for management.
- Prepare invoices, shipping documents, and contracts.
- File copies of orders received, or post orders on records.
- Notify departments when supplies of specific items are low, or when orders would deplete available supplies.
- Adjust inventory records to reflect product movement.
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Order Clerk Needed Skills
These are the skills Order Clerks say are the most useful in their careers:
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Reading Comprehension: Understanding written sentences and paragraphs in work related documents.
Speaking: Talking to others to convey information effectively.
Service Orientation: Actively looking for ways to help people.
Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Related Job Titles
- Order Desk Clerk
- Advertising Space Clerk
- Food and Beverage Order Clerk
- Contact Clerk
- Order Entry Specialist
Is There Going to be Demand for Order Clerks?
In 2016, there was an estimated number of 179,000 jobs in the United States for Order Clerk. There is little to no growth in job opportunities for Order Clerk. Due to new job openings and attrition, there will be an average of 19,400 job openings in this field each year.
The states with the most job growth for Order Clerk are Utah, Nevada, and Florida. Watch out if you plan on working in Delaware, Maine, or New Mexico. These states have the worst job growth for this type of profession.
What is the Average Salary of an Order Clerk
The average yearly salary of an Order Clerk ranges between $22,280 and $53,240.
Order Clerks who work in Washington, Connecticut, or Massachusetts, make the highest salaries.
Below is a list of the median annual salaries for Order Clerks in different U.S. states.
| State | Annual Mean Salary |
|---|---|
| Alabama | $30,900 |
| Alaska | $33,140 |
| Arizona | $32,560 |
| Arkansas | $32,070 |
| California | $38,160 |
| Colorado | $37,550 |
| Connecticut | $39,670 |
| Delaware | $35,220 |
| District of Columbia | $38,140 |
| Florida | $33,710 |
| Georgia | $34,410 |
| Hawaii | $36,550 |
| Idaho | $37,230 |
| Illinois | $35,360 |
| Iowa | $36,060 |
| Kansas | $32,030 |
| Kentucky | $29,040 |
| Louisiana | $29,610 |
| Maine | $30,990 |
| Maryland | $34,770 |
| Massachusetts | $39,380 |
| Michigan | $32,770 |
| Minnesota | $34,820 |
| Mississippi | $32,150 |
| Missouri | $34,510 |
| Montana | $28,700 |
| Nebraska | $31,090 |
| Nevada | $36,100 |
| New Hampshire | $36,210 |
| New Jersey | $37,950 |
| New Mexico | $32,740 |
| New York | $34,490 |
| North Carolina | $33,760 |
| North Dakota | $36,900 |
| Ohio | $33,560 |
| Oklahoma | $31,070 |
| Oregon | $35,980 |
| Pennsylvania | $32,670 |
| Rhode Island | $37,580 |
| South Carolina | $34,910 |
| South Dakota | $33,380 |
| Tennessee | $33,540 |
| Texas | $36,320 |
| Utah | $31,520 |
| Vermont | $37,560 |
| Virginia | $34,800 |
| Washington | $44,980 |
| West Virginia | $30,030 |
| Wisconsin | $35,840 |
| Wyoming | $39,960 |
Tools & Technologies Used by Order Clerks
Below is a list of the types of tools and technologies that Order Clerks may use on a daily basis:
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Microsoft PowerPoint
- Microsoft Outlook
- Web browser software
- Microsoft Access
- Data entry software
- Email software
- SAP
- Adobe Systems Adobe Acrobat
- Microsoft Dynamics
- Intuit QuickBooks
- Oracle JD Edwards EnterpriseOne
- Corel WordPerfect Office Suite
How to Become an Order Clerk
Learn what Order Clerk education requirements there are.
How many years of work experience do I need?
Where Order Clerks Are Employed
The table below shows the approximate number of Order Clerks employed by various industries.
References:
More about our data sources and methodologies.
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