---

Order Clerks in Kentucky

Considering working as an Order Clerks in Kentucky? Here’s what you need to know. Receive and process incoming orders for materials, merchandise, classified ads, or services such as repairs, installations, or rental of facilities. Generally receives orders via mail, phone, fax, or other electronic means. Duties include informing customers of receipt, prices, shipping dates, and delays; preparing contracts; and handling complaints. Excludes “Dispatchers, Except Police, Fire, and Ambulance” (43-5032) who both dispatch and take orders for services.

What do Order Clerks Make in Kentucky?

For a order clerks working in Kentucky, wages run about $39,660 per year (or roughly $19.07/hour).Annual wages span from $27,150 at the 10th percentile to $56,530 at the 90th percentile.

Wage Statistic	Annual	Hourly
10th percentile	$27,150	$13.05
25th percentile	$35,690	$17.16
Median (50th)	$39,660	$19.07
75th percentile	$46,470	$22.34
90th percentile	$56,530	$27.18

The job concentration index in Kentucky relative to the national average — is 0.89, indicating fewer order clerks per worker than the national average.

National Wage Comparison

Nationally, order clerks earn a median of $58,253 per year ($28.01/hour), lower than the Kentucky median.

Employment Outlook

National employment for 1,253,974 order clerks nationwide. In Kentucky alone, about 950 people work in this role. That matches the typical state median of 950.

Top Kentucky Metros for Order Clerks

The metro areas below employ the most order clerks in Kentucky.

Metro Area	Number Employed	Annual Median Salary
Louisville/Jefferson County, KY-IN	500	$43,490
Lexington-Fayette, KY	90	$38,240

Top States for Order Clerks Employment

The table below shows the states where the most order clerks work.

State	Number Employed
California	13,240
Texas	6,140
Washington	5,110
Ohio	4,700
Florida	4,250
Illinois	4,150
New Jersey	3,640
New York	3,610
Pennsylvania	3,150
North Carolina	2,880
Oklahoma	2,170
Michigan	2,100
Tennessee	2,100
Colorado	1,820
Indiana	1,790
Wisconsin	1,780
Georgia	1,720
Virginia	1,500
Missouri	1,280
Maryland	1,230

Highest-Paying States for Order Clerks

Where order clerks earn the most: order clerks.

State	Annual Median Salary
Massachusetts	$54,350
Vermont	$49,810
New Hampshire	$49,200
Oregon	$48,530
Rhode Island	$48,080
District of Columbia	$47,930
Colorado	$47,100
Minnesota	$47,020
New York	$47,010
Washington	$46,740

Skills

Key order clerks skills, rated on an importance scale of 0 to 5:

Knowledge Areas

Key knowledge areas for this occupation, rated on an importance scale of 0 to 5:

Abilities

Key abilities for order clerks, rated on an importance scale of 0 to 5:

Daily Tasks

Day-to-day, order clerks typically:

• Review orders for completeness according to reporting procedures and forward incomplete orders for further processing.
• Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms.
• Recommend merchandise or services that will meet customers' needs.
• Inspect outgoing work for compliance with customers' specifications.
• Receive and respond to customer complaints.
• Check inventory records to determine availability of requested merchandise.
• Verify customer and order information for correctness, checking it against previously obtained information as necessary.
• Compute total charges for merchandise or services and shipping charges.
• Inform customers by mail or telephone of order information, such as unit prices, shipping dates, and any anticipated delays.
• File copies of orders received, or post orders on records.
• Notify departments when supplies of specific items are low, or when orders would deplete available supplies.
• Prepare invoices, shipping documents, and contracts.

Work Activities

• Communicating with Supervisors, Peers, or Subordinates
• Getting Information
• Monitoring Processes, Materials, or Surroundings
• Organizing, Planning, and Prioritizing Work
• Processing Information
• Performing Administrative Activities
• Documenting/Recording Information
• Making Decisions and Solving Problems
• Working with Computers
• Updating and Using Relevant Knowledge
• Evaluating Information to Determine Compliance with Standards
• Training and Teaching Others

Tools & Technology

Technologies frequently used: Hot technologies: Adobe Acrobat, Apple Safari In-demand technologies: Microsoft Excel

Related Careers

Related occupations to order clerks include:

• Purchasing Managers
• Postmasters and Mail Superintendents
• Wholesale and Retail Buyers, Except Farm Products
• Purchasing Agents, Except Wholesale, Retail, and Farm Products
• First-Line Supervisors of Non-Retail Sales Workers
• Cashiers

Also Known As

Ad Taker (Advertising Taker), Advertising Clerk (Ad Clerk), Advertising Space Clerk (Ad Space Clerk), Back Order Clerk, Blood Bank Credit Clerk, Blood Bank Order Control Clerk, Catalogue Clerk, Classified Ad Clerk (Classified Advertisement Clerk), Classified Ad Taker (Classified Advertisement Taker), Clerical Order Filler, Compliance Clerk, Contact Clerk, Contact Worker, Film Rental Clerk, Food and Beverage Order Clerk.

References

• U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics — https://www.bls.gov/oes/
• O*NET Online — https://www.onetonline.org/
• BLS Employment Projections — https://www.bls.gov/emp/
• O*NET-SOC code: 43-4151.00