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Receptionists and Information Clerks in Texas
Thinking about a career as a Receptionists and Information Clerks in Texas? Below are the key facts. Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization. Excludes “Switchboard Operators, Including Answering Service” (43-2011).
What do Receptionists and Information Clerks Make in Texas?
For receptionists and information clerks working in Texas, wages run about $34,480 per year (or about $16.58/hour).Annual wages span from $23,860 at the 10th percentile to $46,120 at the 90th percentile.
| Wage Statistic | Annual | Hourly |
|---|---|---|
| 10th percentile | $23,860 | $11.47 |
| 25th percentile | $28,920 | $13.91 |
| Median (50th) | $34,480 | $16.58 |
| 75th percentile | $38,620 | $18.57 |
| 90th percentile | $46,120 | $22.17 |
The location quotient — a measure of how concentrated this occupation is in Texas nationwide is 0.94.
National Wage Comparison
Nationally, receptionists and information clerks earn a median of $42,506 per year ($20.44/hour), lower than the Texas median.
Employment Outlook
Nationally, total employment in this occupation is 1,659,422 receptionists and information clerks in the U.S.. In Texas alone, about 81,110 people work in this role. That’s higher than the typical state, which employs around 11,910 receptionists and information clerks.
Top Texas Metros for Receptionists and Information Clerks
These are the Texas metros with the most receptionists and information clerks in Texas.
| Metro Area | Number Employed | Annual Median Salary |
|---|---|---|
| Dallas-Fort Worth-Arlington, TX | 22,040 | $36,480 |
| Houston-Pasadena-The Woodlands, TX | 18,710 | $34,970 |
| Austin-Round Rock-San Marcos, TX | 7,630 | $36,170 |
| San Antonio-New Braunfels, TX | 7,380 | $35,350 |
| El Paso, TX | 2,080 | $28,550 |
| McAllen-Edinburg-Mission, TX | 1,580 | $28,840 |
| Corpus Christi, TX | 1,220 | $31,000 |
| Lubbock, TX | 1,200 | $29,920 |
| Brownsville-Harlingen, TX | 1,140 | $28,440 |
| Beaumont-Port Arthur, TX | 970 | $31,770 |
| Amarillo, TX | 950 | $32,190 |
| Killeen-Temple, TX | 880 | $31,490 |
| Tyler, TX | 840 | $31,580 |
| College Station-Bryan, TX | 800 | $31,290 |
| Waco, TX | 760 | $31,850 |
| Laredo, TX | 680 | $28,990 |
| Longview, TX | 680 | $31,100 |
| Midland, TX | 590 | $35,200 |
| Abilene, TX | 500 | $30,630 |
| Odessa, TX | 420 | $34,600 |
| Wichita Falls, TX | 410 | $30,070 |
| Sherman-Denison, TX | 350 | $33,060 |
| Texarkana, TX-AR | 330 | $30,180 |
| San Angelo, TX | 320 | $28,950 |
| Victoria, TX | 300 | $31,620 |
| Eagle Pass, TX | 100 | $27,980 |
Top States for Receptionists and Information Clerks Employment
View the states that employ the most receptionists and information clerks work.
| State | Number Employed |
|---|---|
| Texas | 81,110 |
| California | 80,400 |
| New York | 76,590 |
| Florida | 70,960 |
| New Jersey | 48,710 |
| Illinois | 39,800 |
| Pennsylvania | 37,080 |
| Georgia | 33,460 |
| Ohio | 30,880 |
| Wisconsin | 26,880 |
| Washington | 25,190 |
| Arizona | 25,160 |
| North Carolina | 25,050 |
| Virginia | 24,920 |
| Michigan | 24,560 |
| Massachusetts | 22,140 |
| Missouri | 18,390 |
| Maryland | 16,880 |
| Indiana | 16,470 |
| Tennessee | 15,360 |
Highest-Paying States for Receptionists and Information Clerks
Where receptionists and information clerks earn the most: receptionists and information clerks.
| State | Annual Median Salary |
|---|---|
| Alaska | $44,380 |
| District of Columbia | $43,900 |
| Washington | $43,760 |
| California | $43,360 |
| Massachusetts | $42,650 |
| New York | $41,570 |
| Colorado | $40,560 |
| Maine | $40,360 |
| Rhode Island | $40,360 |
| Oregon | $39,800 |
Skills
Key receptionists and information clerks skills, rated on an importance scale of 0 to 5:
Knowledge Areas
Key knowledge areas for this occupation, rated on an importance scale of 0 to 5:
Abilities
Key abilities for receptionists and information clerks, rated on an importance scale of 0 to 5:
Daily Tasks
Day-to-day, receptionists and information clerks typically:
- Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
- Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
- Receive payment and record receipts for services.
- Schedule appointments and maintain and update appointment calendars.
- Transmit information or documents to customers, using computer, mail, or facsimile machine.
- Hear and resolve complaints from customers or the public.
- File and maintain records.
- Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
- Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
- Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
- Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.
- Analyze data to determine answers to questions from customers or members of the public.
Work Activities
- Working with Computers
- Getting Information
- Performing for or Working Directly with the Public
- Communicating with Supervisors, Peers, or Subordinates
- Making Decisions and Solving Problems
- Assisting and Caring for Others
- Resolving Conflicts and Negotiating with Others
- Communicating with People Outside the Organization
- Establishing and Maintaining Interpersonal Relationships
- Processing Information
- Updating and Using Relevant Knowledge
- Documenting/Recording Information
Tools & Technology
Software and systems commonly involved: Hot technologies: Google Docs In-demand technologies: Microsoft Excel
Related Careers
Careers similar to receptionists and information clerks include:
- Medical Records Specialists
- Patient Representatives
- Cashiers
- Counter and Rental Clerks
- Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel
- Telemarketers
Also Known As
Appointment Clerk, Appointment Scheduler, Appointment Setter, Automobile Club Information Clerk (Auto Club Info Clerk), Bilingual Receptionist, Call Center Agent, Call Center Operator, Call Center Representative (Call Center Rep), Call Taker, Clerk Specialist, Clinic Receptionist, Customer Care Representative (CCR), Dental Receptionist, ER Clerk (Emergency Room Clerk), Front Desk Associate.
References
- U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics — https://www.bls.gov/oes/
- O*NET Online — https://www.onetonline.org/
- BLS Employment Projections — https://www.bls.gov/emp/
- O*NET-SOC code: 43-4171.00
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