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Patient Representatives in Puerto Rico

Patient Representatives in Puerto Rico

Want to work as a Patient Representatives in Puerto Rico? Below are the key facts. All health technologists and technicians not listed separately.

What do Patient Representatives Make in Puerto Rico?

The patient representatives working in Puerto Rico, the median annual wage is $36,400 per year (or about $17.50/hour).Pay can range from $29,130 at the 10th percentile to $51,690 at the 90th percentile.

Wage Statistic Annual Hourly
10th percentile $29,130 $14.01
25th percentile $35,360 $17.00
Median (50th) $36,400 $17.50
75th percentile $45,990 $22.11
90th percentile $51,690 $24.85
Salary ranges for Patient Representatives in Puerto Rico

The location quotient — a measure of how concentrated this occupation is in Puerto Rico relative to the national average — is 0.70, suggesting fewer patient representatives per worker than the national average.

National Wage Comparison

Nationally, patient representatives earn a median of $47,419 per year ($22.80/hour), lower than the Puerto Rico median.

Employment Outlook

Nationally, total employment in this occupation is 3,215,162 patient representatives in the U.S.. In Puerto Rico alone, about 750 people work in this role. That trails the typical state, which employs around 1,980 patient representatives.

Forecasted number of jobs for Patient Representatives

Top Puerto Rico Metros for Patient Representatives

These are the Puerto Rico metros with the most patient representatives in Puerto Rico.

Metro Area Number Employed Annual Median Salary
San Juan-Bayamon-Caguas, PR 680 $36,660

Top States for Patient Representatives Employment

These states have the highest employment of patient representatives work.

State Number Employed
California 24,540
Texas 15,220
Florida 10,660
Pennsylvania 9,970
New York 8,660
Ohio 8,420
North Carolina 6,860
New Jersey 5,650
Missouri 5,560
Michigan 5,500
Georgia 5,280
Illinois 5,150
Massachusetts 4,420
Wisconsin 4,410
South Carolina 4,230
Virginia 3,750
Washington 3,600
Louisiana 3,330
Arizona 2,670
Indiana 2,640

Highest-Paying States for Patient Representatives

Where patient representatives earn the most: patient representatives.

State Annual Median Salary
Wyoming $65,560
Delaware $64,860
Washington $59,960
Kansas $59,780
Maine $58,820
California $58,310
Oregon $58,240
Massachusetts $58,210
New York $57,690
Hawaii $56,260

Skills

The most important patient representatives skills, rated on an importance scale of 0 to 5:

Active Listening  4.1 / 5
0
5
Service Orientation  4.0 / 5
0
5
Social Perceptiveness  4.0 / 5
0
5
Reading Comprehension  3.9 / 5
0
5
Speaking  3.9 / 5
0
5
Coordination  3.9 / 5
0
5

Knowledge Areas

Core knowledge areas for this occupation, rated on an importance scale of 0 to 5:

Customer and Personal Service  4.4 / 5
0
5
Medicine and Dentistry  3.9 / 5
0
5
Sociology and Anthropology  3.8 / 5
0
5
Administrative  3.7 / 5
0
5
Psychology  3.6 / 5
0
5
Administration and Management  3.4 / 5
0
5

Abilities

Key abilities for patient representatives, rated on an importance scale of 0 to 5:

Oral Comprehension  4.2 / 5
0
5
Oral Expression  4.1 / 5
0
5
Written Comprehension  3.8 / 5
0
5
Speech Recognition  3.8 / 5
0
5
Speech Clarity  3.8 / 5
0
5
Near Vision  3.8 / 5
0
5

Daily Tasks

Patient Representatives typically:

  • Coordinate communication between patients, family members, medical staff, administrative staff, or regulatory agencies.
  • Interview patients or their representatives to identify problems relating to care.
  • Refer patients to appropriate health care services or resources.
  • Maintain knowledge of community services and resources available to patients.
  • Explain policies, procedures, or services to patients using medical or administrative knowledge.
  • Investigate and direct patient inquiries or complaints to appropriate medical staff members and follow up to ensure satisfactory resolution.
  • Read current literature, talk with colleagues, continue education, or participate in professional organizations or conferences to keep abreast of developments in the field.
  • Develop and distribute newsletters, brochures, or other printed materials to share information with patients or medical staff.
  • Provide consultation or training to volunteers or staff on topics, such as guest relations, patients' rights, or medical issues.
  • Analyze patients' abilities to pay to determine charges on a sliding scale.
  • Identify and share research, recommendations, or other information regarding legal liabilities, risk management, or quality of care.
  • Collect and report data on topics, such as patient encounters or inter-institutional problems, making recommendations for change when appropriate.

Work Activities

  • Getting Information
  • Communicating with Supervisors, Peers, or Subordinates
  • Establishing and Maintaining Interpersonal Relationships
  • Assisting and Caring for Others
  • Making Decisions and Solving Problems
  • Documenting/Recording Information
  • Evaluating Information to Determine Compliance with Standards
  • Working with Computers
  • Processing Information
  • Organizing, Planning, and Prioritizing Work
  • Updating and Using Relevant Knowledge
  • Identifying Objects, Actions, and Events

Tools & Technology

Common tools and software used in this occupation include: Hot technologies: eClinicalWorks EHR software, Epic Systems In-demand technologies: Epic Systems

What Major Will Prepare You For This Career?

Related college programs include:

Other careers like patient representatives include:

Also Known As

Access Representative, Admissions Coordinator, Admitting Clerk, Admitting Representative, Care Navigator, Case Manager, Clinical Liaison, Healthcare Registrar, Intake Specialist, Medicaid Service Coordinator (MSC), PCA (Patient Care Associate), PCT (Patient Care Technician), Patient Access Coordinator, Patient Access Representative, Patient Access Specialist.

References

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