---

Medical Office Administration

Types of Degrees Medical Office Administration Majors Are Earning

People majoring in Medical Office Administration have the option of earning degrees at several award levels.

Award Level	Graduates
Certificate	509
Associate’s Degree	1,014
Bachelor’s Degree	20
Master’s Degree	1,350

What Medical Office Administration Majors Need to Know

Programs in Medical Office Administration emphasize a specific mix of knowledge, skills, and abilities — derived from O*NET surveys of workers in occupations that Medical Office Administration graduates commonly enter.

Knowledge Areas

According to O*NET, a major in Medical Office Administration emphasizes the following knowledge areas:

• Administration and Management — Importance 4.5 / 5; level 4.1 / 7.
• Customer and Personal Service — Importance 4.2 / 5; level 4.9 / 7.
• English Language — Importance 3.7 / 5; level 3.8 / 7.
• Administrative — Importance 3.7 / 5; level 5.0 / 7.
• Computers and Electronics — Importance 3.3 / 5; level 4.2 / 7.

^{Importance is rated 1–5; level is 1–7. Source: ONET Online — weighted across related occupations.*}

Skills

Skills developed in a Medical Office Administration program reflects the day-to-day work of related occupations:

• Speaking — Importance 4 / 5; level 4 / 7.
• Active Listening — Importance 4 / 5; level 3.9 / 7.
• Social Perceptiveness — Importance 4 / 5; level 3.9 / 7.
• Coordination — Importance 4 / 5; level 3.8 / 7.
• Reading Comprehension — Importance 4 / 5; level 3.8 / 7.

Abilities

The cognitive and physical abilities most relevant to Medical Office Administration careers — again drawn from O*NET surveys of related occupations:

• Oral Comprehension — Importance 4.1 / 5; level 4 / 7.
• Written Comprehension — Importance 4 / 5; level 4 / 7.
• Oral Expression — Importance 4 / 5; level 4 / 7.
• Speech Recognition — Importance 3.9 / 5; level 3.5 / 7.
• Written Expression — Importance 3.9 / 5; level 4 / 7.

Common Job Activities

Day-to-day, Medical Office Administration graduates report doing:

Activity	Frequency / Importance
Working with Computers	4.5 / 7
Getting Information	4.3 / 7
Making Decisions and Solving Problems	4.2 / 7
Processing Information	4.2 / 7
Communicating with Supervisors, Peers, or Subordinates	4.2 / 7
Analyzing Data or Information	4.0 / 7
Documenting/Recording Information	4.0 / 7
Coaching and Developing Others	4.0 / 7
Identifying Objects, Actions, and Events	4.0 / 7
Evaluating Information to Determine Compliance with Standards	4.0 / 7

Technology Skills Used on the Job

Most frequently-cited tools used by Medical Office Administration professionals:

Tool / Software	Category	In-Demand
Social media sites	Web page creation and editing software	—
ADP Workforce Now	Human resources software	—
Oracle JD Edwards EnterpriseOne	Enterprise resource planning ERP software	—
Oracle Taleo	Human resources software	—
LogMeIn GoToMeeting	Video conferencing software	—
FileMaker Pro	Data base user interface and query software	—
Contract management software	Project management software	—
Padlet	Computer based training software	—
Microsoft Windows	Operating system software	—
YouTube	Video creation and editing software	—
IBM Domino	Communications server software	—
Oracle Hyperion	Enterprise resource planning ERP software	—

^{Source: ONET Online technology skills, weighted across related occupations.*}

Sample Job Titles

Real job postings for Medical Office Administration graduates include:

• Route Supervisor
• Customer Services Supervisor
• Travel Information Center Supervisor
• Central Supply Technician Supervisor
• Safety Deposit Supervisor
• Accounting Administrator
• Warranty Manager
• Tabulating Supervisor
• Stock Control Supervisor
• Data Control Clerk Supervisor
• Front Office Manager
• Typing Pool Supervisor
• Toll Collector Supervisor
• Delivery Department Supervisor
• Data Processing Supervisor

Education Typically Required

Across the occupations open to Medical Office Administration graduates, the typical level of education actually held by current workers is distributed as:

Education Level	Share of Workers
Bachelor’s degree	45.2%
High school diploma or equivalent	23.2%
Some college courses	20.0%
Associate’s degree (or other 2-year)	9.6%
Master’s degree	1.3%
Postsecondary certificate	0.6%

^{Source: ONET Online education / training / experience requirements.*}

Who Is Earning a Degree in Medical Office Administration?

Gender Distribution

This field skews predominantly female, with women earning 95.7% of Medical Office Administration degrees.

Gender	Graduates	Share
Women	2,775	95.7%
Men	125	4.3%

Racial-Ethnic Diversity

At the national level, the racial-ethnic distribution of Medical Office Administration graduates is as follows:

Race / Ethnicity	Graduates	Share
White	1,291	44.5%
Asian	104	3.6%
Hispanic or Latino	388	13.4%
Black or African American	894	30.8%
American Indian / Alaska Native	55	1.9%
Native Hawaiian / Pacific Islander	14	0.5%
Two or More Races	68	2.3%
Race Unknown	64	2.2%
International Students	22	0.8%

^{See minority definition below.}

How Much Do Medical Office Administration Graduates Earn?

Federal data tracks median earnings of Medical Office Administration graduates 1, 4, and 5 years after completion. These numbers tend to grow steadily as graduates gain experience and move into mid-career roles.

Years Out	Median Earnings
1 year	$36,041
4 years	$36,054
5 years	$40,847

By year 5 out, median earnings rise to $40,847 — roughly 13% above the 1-year mark.

^{Source: U.S. Department of Education College Scorecard, field-of-study earnings tracker.}

Online Medical Office Administration Programs

Online study is reported by IPEDS for Medical Office Administration. The table below shows how many graduates earned at least some of their coursework online (Distance-Ed Available) versus completing the entire program online (Distance-Ed Only).

Award Level	Distance-Ed Available	Distance-Ed Only
Associate’s	30	22
Bachelor’s	1	0

^{Distance-Ed Only = degrees completed entirely online; Distance-Ed Available = degrees including at least some online coursework. Source: IPEDS Completions by Distance Education status.}

Is a Degree in Medical Office Administration Worth It?

Looking purely at the federal earnings tracker, Medical Office Administration graduates earn a median of $36,054 four years after completion — about 5% below the national median for workers with only a high school diploma (~$38,000). On earnings alone, this program does not show an income premium over the baseline; non-financial outcomes (career interests, certification requirements, advancement potential) are typically the stronger argument for fields in this range.

^{ROI estimate compares the program’s 4-yr median earnings against the 2023 BLS CPS median earnings for high-school-only workers. Source: U.S. Department of Education College Scorecard + BLS Current Population Survey.}

Related Programs

You may also be interested in these closely related fields of study:

Program	Annual Degrees Awarded
Health and Medical Administrative Services	90,166
Health/Health Care Administration/Management	28,347
Medical Insurance Specialist/Medical Biller	11,963
Health Information/Medical Records Technology/Technician	11,828
Medical Insurance Coding Specialist/Coder	10,171
Medical Administrative/Executive Assistant and Medical Secretary	7,771
Medical Office Assistant/Specialist	4,419
Hospital and Health Care Facilities Administration/Management	3,494
Health and Medical Administrative Services, Other	3,168
Health Information/Medical Records Administration/Administrator	2,781
Medical/Health Management and Clinical Assistant/Specialist	1,195
Medical Reception/Receptionist	844

References

The racial-ethnic minorities count is calculated by taking the total number of students and subtracting white students and international students. This number is then divided by the total number of students to obtain the racial-ethnic minorities percentage.

• College Factual
• National Center for Education Statistics (IPEDS)
• O*NET Online
• U.S. Bureau of Labor Statistics
• U.S. Department of Education College Scorecard

More about our data sources and methodologies.