What Do Reservation and Transportation Ticket Agent or Travel Clerk Do?
Job Description & Duties Make and confirm reservations for transportation or lodging, or sell transportation tickets. May check baggage and direct passengers to designated concourse, pier, or track; deliver tickets, contact individuals and groups to inform them of package tours; or provide tourists with travel or transportation information.
Daily Life Of a Reservation & Transportation Ticket Agent or Travel Clerk
- Promote particular destinations, tour packages, and other travel services.
- Provide clients with assistance in preparing required travel documents and forms.
- Contact motel, hotel, resort, and travel operators to obtain current advertising literature.
- Assemble and issue required documentation, such as tickets, travel insurance policies, or itineraries.
- Provide boarding or disembarking assistance to passengers needing special assistance.
- Inform clients of essential travel information, such as travel times, transportation connections, or medical and visa requirements.
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What a Reservation & Transportation Ticket Agent or Travel Clerk Should Know
When polled, Reservation and Transportation Ticket Agents and Travel Clerks say the following skills are most frequently used in their jobs:
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Service Orientation: Actively looking for ways to help people.
Speaking: Talking to others to convey information effectively.
Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do.
Reading Comprehension: Understanding written sentences and paragraphs in work related documents.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Types of Reservation & Transportation Ticket Agent or Travel Clerk Jobs
- Ticket Dispatcher
- Space Control Agent
- Fleet Service Clerk
- Flight Service Agent
- Passenger Agent
Reservation & Transportation Ticket Agent or Travel Clerk Employment Estimates
In the United States, there were 150,100 jobs for Reservation and Transportation Ticket Agent or Travel Clerk in 2016. New jobs are being produced at a rate of 3.8% which is below the national average. The Bureau of Labor Statistics predicts 5,700 new jobs for Reservation and Transportation Ticket Agent or Travel Clerk by 2026. Due to new job openings and attrition, there will be an average of 16,300 job openings in this field each year.
The states with the most job growth for Reservation & Transportation Ticket Agent or Travel Clerk are Montana, Idaho, and Louisiana. Watch out if you plan on working in Wisconsin, Tennessee, or Kentucky. These states have the worst job growth for this type of profession.
Do Reservation and Transportation Ticket Agents and Travel Clerks Make A Lot Of Money?
The average yearly salary of a Reservation & Transportation Ticket Agent or Travel Clerk ranges between $23,350 and $64,780.
Reservation and Transportation Ticket Agents and Travel Clerks who work in New Jersey, Minnesota, or Texas, make the highest salaries.
Below is a list of the median annual salaries for Reservation and Transportation Ticket Agents and Travel Clerks in different U.S. states.
| State | Annual Mean Salary |
|---|---|
| Alabama | $36,800 |
| Alaska | $40,980 |
| Arizona | $44,640 |
| Arkansas | $46,660 |
| California | $41,160 |
| Colorado | $43,720 |
| Connecticut | $36,750 |
| Delaware | $38,250 |
| District of Columbia | $45,160 |
| Florida | $37,320 |
| Georgia | $37,800 |
| Hawaii | $43,070 |
| Idaho | $36,210 |
| Illinois | $47,530 |
| Indiana | $39,860 |
| Iowa | $29,420 |
| Kansas | $30,420 |
| Kentucky | $34,910 |
| Louisiana | $42,660 |
| Maine | $30,050 |
| Maryland | $38,230 |
| Massachusetts | $43,080 |
| Michigan | $39,710 |
| Minnesota | $47,260 |
| Mississippi | $32,840 |
| Missouri | $40,550 |
| Montana | $33,800 |
| Nevada | $34,130 |
| New Hampshire | $30,890 |
| New Jersey | $51,790 |
| New York | $41,280 |
| North Carolina | $46,920 |
| North Dakota | $39,040 |
| Ohio | $35,530 |
| Oklahoma | $40,500 |
| Oregon | $37,780 |
| Pennsylvania | $41,010 |
| South Carolina | $33,070 |
| South Dakota | $27,660 |
| Tennessee | $35,620 |
| Texas | $47,730 |
| Utah | $39,460 |
| Vermont | $30,000 |
| Virginia | $43,230 |
| Washington | $39,980 |
| West Virginia | $28,150 |
| Wisconsin | $33,000 |
| Wyoming | $21,900 |
What Tools do Reservation and Transportation Ticket Agents and Travel Clerks Use?
Below is a list of the types of tools and technologies that Reservation and Transportation Ticket Agents and Travel Clerks may use on a daily basis:
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Microsoft Outlook
- Web browser software
- Microsoft Access
- Email software
- Delphi Technology
- Corel WordPerfect
How to Become a Reservation & Transportation Ticket Agent or Travel Clerk
What education or degrees do I need to become a Reservation and Transportation Ticket Agent or Travel Clerk?
How many years of work experience do I need?
Where do Reservation and Transportation Ticket Agents and Travel Clerks Work?
Below are examples of industries where Reservation and Transportation Ticket Agents and Travel Clerks work:
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References:
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