What is a Reservation and Transportation Ticket Agent or Travel Clerk?
Reservation & Transportation Ticket Agent or Travel Clerk Definition Make and confirm reservations for transportation or lodging, or sell transportation tickets. May check baggage and direct passengers to designated concourse, pier, or track; deliver tickets, contact individuals and groups to inform them of package tours; or provide tourists with travel or transportation information.
Life As a Reservation & Transportation Ticket Agent or Travel Clerk
- Promote particular destinations, tour packages, and other travel services.
- Assemble and issue required documentation, such as tickets, travel insurance policies, or itineraries.
- Examine passenger documentation to determine destinations and to assign boarding passes.
- Answer inquiries regarding information, such as schedules, accommodations, procedures, or policies.
- Determine whether space is available on travel dates requested by customers, assigning requested spaces when available.
- Inform clients of essential travel information, such as travel times, transportation connections, or medical and visa requirements.
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What Skills Do You Need to Work as a Reservation & Transportation Ticket Agent or Travel Clerk?
Reservation and Transportation Ticket Agents and Travel Clerks state the following job skills are important in their day-to-day work.
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Service Orientation: Actively looking for ways to help people.
Speaking: Talking to others to convey information effectively.
Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.
Reading Comprehension: Understanding written sentences and paragraphs in work related documents.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Other Reservation & Transportation Ticket Agent or Travel Clerk Job Titles
- Departure Clerk
- Tour Counselor
- Hotel Reservationist
- Reservation Agent
- General Passenger Agent
Is There Job Demand for Reservation and Transportation Ticket Agents and Travel Clerks?
There were about 150,100 jobs for Reservation and Transportation Ticket Agent or Travel Clerk in 2016 (in the United States). New jobs are being produced at a rate of 3.8% which is below the national average. The Bureau of Labor Statistics predicts 5,700 new jobs for Reservation and Transportation Ticket Agent or Travel Clerk by 2026. Due to new job openings and attrition, there will be an average of 16,300 job openings in this field each year.
The states with the most job growth for Reservation & Transportation Ticket Agent or Travel Clerk are Montana, Idaho, and Louisiana. Watch out if you plan on working in Wisconsin, Tennessee, or Kentucky. These states have the worst job growth for this type of profession.
Salary for a Reservation & Transportation Ticket Agent or Travel Clerk
The average yearly salary of a Reservation & Transportation Ticket Agent or Travel Clerk ranges between $23,350 and $64,780.
Reservation and Transportation Ticket Agents and Travel Clerks who work in New Jersey, Minnesota, or Texas, make the highest salaries.
How much do Reservation and Transportation Ticket Agents and Travel Clerks make in each U.S. state?
| State | Annual Mean Salary |
|---|---|
| Alabama | $36,800 |
| Alaska | $40,980 |
| Arizona | $44,640 |
| Arkansas | $46,660 |
| California | $41,160 |
| Colorado | $43,720 |
| Connecticut | $36,750 |
| Delaware | $38,250 |
| District of Columbia | $45,160 |
| Florida | $37,320 |
| Georgia | $37,800 |
| Hawaii | $43,070 |
| Idaho | $36,210 |
| Illinois | $47,530 |
| Indiana | $39,860 |
| Iowa | $29,420 |
| Kansas | $30,420 |
| Kentucky | $34,910 |
| Louisiana | $42,660 |
| Maine | $30,050 |
| Maryland | $38,230 |
| Massachusetts | $43,080 |
| Michigan | $39,710 |
| Minnesota | $47,260 |
| Mississippi | $32,840 |
| Missouri | $40,550 |
| Montana | $33,800 |
| Nevada | $34,130 |
| New Hampshire | $30,890 |
| New Jersey | $51,790 |
| New York | $41,280 |
| North Carolina | $46,920 |
| North Dakota | $39,040 |
| Ohio | $35,530 |
| Oklahoma | $40,500 |
| Oregon | $37,780 |
| Pennsylvania | $41,010 |
| South Carolina | $33,070 |
| South Dakota | $27,660 |
| Tennessee | $35,620 |
| Texas | $47,730 |
| Utah | $39,460 |
| Vermont | $30,000 |
| Virginia | $43,230 |
| Washington | $39,980 |
| West Virginia | $28,150 |
| Wisconsin | $33,000 |
| Wyoming | $21,900 |
What Tools & Technology do Reservation and Transportation Ticket Agents and Travel Clerks Use?
Although they’re not necessarily needed for all jobs, the following technologies are used by many Reservation and Transportation Ticket Agents and Travel Clerks:
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Microsoft Outlook
- Web browser software
- Microsoft Access
- Email software
- Delphi Technology
- Corel WordPerfect
How do I Become a Reservation & Transportation Ticket Agent or Travel Clerk?
What education or degrees do I need to become a Reservation and Transportation Ticket Agent or Travel Clerk?
What work experience do I need to become a Reservation & Transportation Ticket Agent or Travel Clerk?
Where Reservation and Transportation Ticket Agents and Travel Clerks Work
Reservation and Transportation Ticket Agents and Travel Clerks work in the following industries:
Related Careers
Are you already one of the many Reservation and Transportation Ticket Agent or Travel Clerk in the United States? If you’re thinking about changing careers, these fields are worth exploring:
References:
More about our data sources and methodologies.
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