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Reservation and Transportation Ticket Agent or Travel Clerk

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What is a Reservation and Transportation Ticket Agent or Travel Clerk?

Reservation & Transportation Ticket Agent or Travel Clerk Definition Make and confirm reservations for transportation or lodging, or sell transportation tickets. May check baggage and direct passengers to designated concourse, pier, or track; deliver tickets, contact individuals and groups to inform them of package tours; or provide tourists with travel or transportation information.

Life As a Reservation & Transportation Ticket Agent or Travel Clerk

  • Promote particular destinations, tour packages, and other travel services.
  • Assemble and issue required documentation, such as tickets, travel insurance policies, or itineraries.
  • Examine passenger documentation to determine destinations and to assign boarding passes.
  • Answer inquiries regarding information, such as schedules, accommodations, procedures, or policies.
  • Determine whether space is available on travel dates requested by customers, assigning requested spaces when available.
  • Inform clients of essential travel information, such as travel times, transportation connections, or medical and visa requirements.

What Skills Do You Need to Work as a Reservation & Transportation Ticket Agent or Travel Clerk?

Reservation and Transportation Ticket Agents and Travel Clerks state the following job skills are important in their day-to-day work.

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Service Orientation: Actively looking for ways to help people.

Speaking: Talking to others to convey information effectively.

Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.

Reading Comprehension: Understanding written sentences and paragraphs in work related documents.

Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Other Reservation & Transportation Ticket Agent or Travel Clerk Job Titles

  • Departure Clerk
  • Tour Counselor
  • Hotel Reservationist
  • Reservation Agent
  • General Passenger Agent

Is There Job Demand for Reservation and Transportation Ticket Agents and Travel Clerks?

There were about 150,100 jobs for Reservation and Transportation Ticket Agent or Travel Clerk in 2016 (in the United States). New jobs are being produced at a rate of 3.8% which is below the national average. The Bureau of Labor Statistics predicts 5,700 new jobs for Reservation and Transportation Ticket Agent or Travel Clerk by 2026. Due to new job openings and attrition, there will be an average of 16,300 job openings in this field each year.

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The states with the most job growth for Reservation & Transportation Ticket Agent or Travel Clerk are Montana, Idaho, and Louisiana. Watch out if you plan on working in Wisconsin, Tennessee, or Kentucky. These states have the worst job growth for this type of profession.

Salary for a Reservation & Transportation Ticket Agent or Travel Clerk

The average yearly salary of a Reservation & Transportation Ticket Agent or Travel Clerk ranges between $23,350 and $64,780.

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Reservation and Transportation Ticket Agents and Travel Clerks who work in New Jersey, Minnesota, or Texas, make the highest salaries.

How much do Reservation and Transportation Ticket Agents and Travel Clerks make in each U.S. state?

State Annual Mean Salary
Alabama $36,800
Alaska $40,980
Arizona $44,640
Arkansas $46,660
California $41,160
Colorado $43,720
Connecticut $36,750
Delaware $38,250
District of Columbia $45,160
Florida $37,320
Georgia $37,800
Hawaii $43,070
Idaho $36,210
Illinois $47,530
Indiana $39,860
Iowa $29,420
Kansas $30,420
Kentucky $34,910
Louisiana $42,660
Maine $30,050
Maryland $38,230
Massachusetts $43,080
Michigan $39,710
Minnesota $47,260
Mississippi $32,840
Missouri $40,550
Montana $33,800
Nevada $34,130
New Hampshire $30,890
New Jersey $51,790
New York $41,280
North Carolina $46,920
North Dakota $39,040
Ohio $35,530
Oklahoma $40,500
Oregon $37,780
Pennsylvania $41,010
South Carolina $33,070
South Dakota $27,660
Tennessee $35,620
Texas $47,730
Utah $39,460
Vermont $30,000
Virginia $43,230
Washington $39,980
West Virginia $28,150
Wisconsin $33,000
Wyoming $21,900

What Tools & Technology do Reservation and Transportation Ticket Agents and Travel Clerks Use?

Although they’re not necessarily needed for all jobs, the following technologies are used by many Reservation and Transportation Ticket Agents and Travel Clerks:

  • Microsoft Excel
  • Microsoft Word
  • Microsoft Office
  • Microsoft Outlook
  • Web browser software
  • Microsoft Access
  • Email software
  • Delphi Technology
  • Corel WordPerfect

How do I Become a Reservation & Transportation Ticket Agent or Travel Clerk?

What education or degrees do I need to become a Reservation and Transportation Ticket Agent or Travel Clerk?

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What work experience do I need to become a Reservation & Transportation Ticket Agent or Travel Clerk?

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Where Reservation and Transportation Ticket Agents and Travel Clerks Work

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Reservation and Transportation Ticket Agents and Travel Clerks work in the following industries:

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Are you already one of the many Reservation and Transportation Ticket Agent or Travel Clerk in the United States? If you’re thinking about changing careers, these fields are worth exploring:

References:

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