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New Accounts Clerks: Career Overview
Interview persons desiring to open accounts in financial institutions. Explain account services available to prospective customers and assist them in preparing applications.
What Do New Accounts Clerks Take On?
Typical responsibilities of new accounts clerks include:
- Perform teller duties as required.
- Compile information about new accounts, enter account information into computers, and file related forms or other documents.
- Collect and record customer deposits and fees and issue receipts, using computers.
- Inform customers of procedures for applying for services, such as ATM cards, direct deposit of checks, and certificates of deposit.
- Answer customers' questions and explain available services, such as deposit accounts, bonds, and securities.
- Interview customers to obtain information needed for opening accounts or renting safe-deposit boxes.
- Refer customers to appropriate bank personnel to meet their financial needs.
- Investigate and correct errors upon customers' request, according to customer and bank records.
Key Skills and Knowledge
Successful new accounts clerks draw on a mix of skills and domain knowledge.
Top Skills
The abilities that matter most in this role, rated on an importance scale of 0 to 5:
Knowledge Areas
Types of New Accounts Clerks Jobs
Common job titles for this role include:
- Admit Clerk
- Bank Representative
- Banking Services Clerk
- Banking Services Representative
- Bilingual Personal Banker
- Bilingual Spanish Personal Banker
- Branch Service Specialist
- Customer Service Specialist
Job Outlook
The U.S. employs around 290,931 new accounts clerks working in the United States today. Employment is projected to grow by +10.3% over the projection horizon.
Salary for New Accounts Clerks
| Statistic | Value |
|---|---|
| Annual median | $40,068 |
| Hourly median | $19.26 |
| 10th percentile | $28,080 |
| 25th percentile | $34,074 |
| 75th percentile | $46,063 |
| 90th percentile | $52,057 |
Wages vary widely based on experience, location, and industry.
Pay by State
| State | Annual median salary |
|---|---|
| North Dakota | $56,510 |
| California | $54,390 |
| Massachusetts | $52,800 |
| Hawaii | $50,030 |
| New York | $49,260 |
| Maryland | $49,200 |
| Oregon | $49,160 |
| Colorado | $49,080 |
| Washington | $49,000 |
| North Carolina | $48,840 |
| Tennessee | $48,580 |
| Florida | $48,170 |
| Alaska | $48,150 |
| Minnesota | $48,020 |
| Michigan | $47,830 |
| Wisconsin | $47,150 |
| Nevada | $46,960 |
| Delaware | $46,940 |
| Nebraska | $46,750 |
| Georgia | $46,620 |
| Vermont | $46,460 |
| Illinois | $46,080 |
| Ohio | $46,030 |
| Indiana | $45,850 |
| Pennsylvania | $45,830 |
| New Hampshire | $45,630 |
| Idaho | $45,610 |
| New Mexico | $45,500 |
| Maine | $45,130 |
| Oklahoma | $44,740 |
| Iowa | $44,720 |
| Virginia | $44,410 |
| South Carolina | $44,310 |
| Wyoming | $43,910 |
| Louisiana | $43,480 |
| Montana | $42,180 |
| Kansas | $41,120 |
| Alabama | $40,190 |
| Missouri | $40,030 |
| Arkansas | $39,400 |
| Kentucky | $39,390 |
| Texas | $38,970 |
| Mississippi | $38,600 |
| Utah | $38,480 |
| West Virginia | $38,050 |
| Puerto Rico | $28,940 |
Pay by U.S. Region
Pay for new accounts clerks vary by region. These regions lead on median pay:
| Region | Median annual wage | Share of U.S. jobs | Location quotient |
|---|---|---|---|
| Far Western US | $50,441 | 9.4% | 1.18 |
| Middle Atlantic | $48,708 | 14.7% | 1.64 |
| Great Lakes | $46,998 | 21.3% | 2.24 |
| Southeast | $45,899 | 15.5% | 0.86 |
| Rocky Mountains | $44,749 | 4.1% | 1.89 |
| Plains States | $44,467 | 15.9% | 2.47 |
| Southwest | $40,786 | 16.1% | 2.11 |
| New England | $34,509 | 3.0% | 1.79 |
Highest-Paying Metro Areas for New Accounts Clerks
| Metro area | State | Median annual wage | Employment |
|---|---|---|---|
| San Francisco-Oakland-Fremont, CA | CA | $65,180 | |
| San Jose-Sunnyvale-Santa Clara, CA | CA | $61,600 | 80 |
| Waterbury-Shelton, CT | CT | $60,580 | |
| Los Angeles-Long Beach-Anaheim, CA | CA | $57,180 | 370 |
| Baltimore-Columbia-Towson, MD | MD | $57,000 | |
| New York-Newark-Jersey City, NY-NJ | NY | $56,120 | 2,310 |
| San Diego-Chula Vista-Carlsbad, CA | CA | $54,390 | 70 |
| Portland-Vancouver-Hillsboro, OR-WA | OR | $53,000 | 340 |
Industry Breakdown
Most new accounts clerks are concentrated in the following sectors:
| Industry | Employment | Median annual wage |
|---|---|---|
| Finance and Insurance | 36,790 | $46,600 |
| Management of Companies and Enterprises | 910 | $48,000 |
| Administrative and Support and Waste Management and Remediation Services | 110 | $42,480 |
Below are examples of industries where new accounts clerks work:
Tools and Technology
- Spreadsheet software: Microsoft Excel (hot technology)
- Office suite software: Microsoft Office software (hot technology)
- Presentation software: Microsoft PowerPoint (hot technology)
- Document management software: Microsoft SharePoint (hot technology)
- Word processing software: Microsoft Word (hot technology)
The Day-to-Day Environment
The work environment for new accounts clerks is shaped by the following characteristics:
- Telephone Conversations
- Contact With Others
- Face-to-Face Discussions with Individuals and Within Teams
- Importance of Being Exact or Accurate
Getting Started in This Career
Entry-level new accounts clerks positions require a high school diploma or equivalent as the typical entry-level education. This career aligns with Medium Preparation Needed (Job Zone 3), signaling the level of preparation typically expected.
Similar Occupations
Similar Occupations
- Financial Managers (Supplemental)
- Credit Analysts (Supplemental)
- Financial and Investment Analysts (Supplemental)
- Personal Financial Advisors (Primary-Long)
- Credit Counselors (Supplemental)
- Loan Officers (Primary-Long)
- Insurance Sales Agents (Supplemental)
- Securities, Commodities, and Financial Services Sales Agents (Primary-Short)
References
Statistics shown above are sourced from the following authoritative sources:
- U.S. Bureau of Labor Statistics — Occupational Employment and Wage Statistics (OEWS) for employment and wage data by state and industry.
- BLS Employment Projections for total employment and growth forecasts.
- O*NET (Occupational Information Network) for skills, knowledge, tasks, work activities, work context, technology, and education-zone data.
SOC code: 43-4141.00 (New Accounts Clerks).
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