What is a Postal Service Clerk?
Position Description Perform any combination of tasks in a post office, such as receive letters and parcels; sell postage and revenue stamps, postal cards, and stamped envelopes; fill out and sell money orders; place mail in pigeon holes of mail rack or in bags; and examine mail for correct postage.
List of Postal Service Clerk Job Duties
- Weigh letters and parcels, compute mailing costs based on type, weight, and destination, and affix correct postage.
- Post announcements or government information on public bulletin boards.
- Provide assistance to the public in complying with federal regulations of Postal Service and other federal agencies.
- Respond to complaints regarding mail theft, delivery problems, and lost or damaged mail, filling out forms and making appropriate referrals for investigation.
- Sell and collect payment for products such as stamps, prepaid mail envelopes, and money orders.
- Answer questions regarding mail regulations and procedures, postage rates, and post office boxes.
Skills Needed to be a Postal Service Clerk
When polled, Postal Service Clerks say the following skills are most frequently used in their jobs:
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking: Talking to others to convey information effectively.
Reading Comprehension: Understanding written sentences and paragraphs in work related documents.
Service Orientation: Actively looking for ways to help people.
Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Related Job Titles
- Mail Order Clerk
- Bulk Mail Clerk
- Mail Caller
- Post Office Clerk
- Mailroom Clerk
Postal Service Clerk Job Outlook
In 2016, there was an estimated number of 79,000 jobs in the United States for Postal Service Clerk. There is little to no growth in job opportunities for Postal Service Clerk. The BLS estimates 4,800 yearly job openings in this field.
The states with the most job growth for Postal Service Clerk are Utah, Texas, and Connecticut. Watch out if you plan on working in Pennsylvania, Oklahoma, or Ohio. These states have the worst job growth for this type of profession.
Salary for a Postal Service Clerk
The average yearly salary of a Postal Service Clerk ranges between $35,770 and $61,330.
Postal Service Clerks who work in Arizona, California, or Connecticut, make the highest salaries.
How much do Postal Service Clerks make in each U.S. state?
|State||Annual Mean Salary|
|District of Columbia||$53,840|
What Tools & Technology do Postal Service Clerks Use?
Below is a list of the types of tools and technologies that Postal Service Clerks may use on a daily basis:
- Microsoft Windows
- Inventory tracking software
- Point of sale POS software
- Budgeting software
- Delivery operations information system DOIS
- Electronic Time Clock ETC
- Time and Attendance Collection System TACS
- NCR Advanced Store
How to Become a Postal Service Clerk
What education or degrees do I need to become a Postal Service Clerk?
What work experience do I need to become a Postal Service Clerk?
Where Postal Service Clerks Work
Below are examples of industries where Postal Service Clerks work:
Those thinking about becoming a Postal Service Clerk might also be interested in the following careers:
Are you already one of the many Postal Service Clerk in the United States? If you’re thinking about changing careers, these fields are worth exploring:
More about our data sources and methodologies.
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