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Lodging Managers: Career Profile
Plan, direct, or coordinate activities of an organization or department that provides lodging and other accommodations.
The Daily Work of Lodging Managers Take On?
The core tasks performed by lodging managers span:
- Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints.
- Participate in financial activities, such as the setting of room rates, the establishment of budgets, and the allocation of funds to departments.
- Confer and cooperate with other managers to ensure coordination of hotel activities.
- Greet and register guests.
- Monitor the revenue activity of the hotel or facility.
- Manage and maintain temporary or permanent lodging facilities.
- Train staff members.
- Observe and monitor staff performance to ensure efficient operations and adherence to facility's policies and procedures.
What Lodging Managers Need to Know
Effective lodging managers rely on a mix of skills and domain knowledge.
Most Important Skills
The abilities most important for this role, rated on an importance scale of 0 to 5:
Core Knowledge
Related Job Titles
This career also goes by job titles like:
- Accommodations General Manager
- Accommodations Manager
- Agricultural Labor Camp Manager
- Apartment Coordinator
- Bed and Breakfast Innkeeper
- Boardinghouse Keeper
- Camp Director
- Campground Manager
How Many Lodging Managers Are There?
There are roughly 191,530 lodging managers working in the United States today. Employment is projected to grow by +14.8% over the projection horizon.
Lodging Managers Pay
| Statistic | Value |
|---|---|
| Annual median | $95,461 |
| Hourly median | $45.89 |
| 10th percentile | $65,448 |
| 25th percentile | $80,455 |
| 75th percentile | $110,467 |
| 90th percentile | $125,473 |
Compensation varies based on experience, location, and industry.
Pay by State
| State | Annual median salary |
|---|---|
| Hawaii | $106,560 |
| Rhode Island | $104,840 |
| Colorado | $93,280 |
| Massachusetts | $89,330 |
| Washington | $86,890 |
| Alabama | $78,430 |
| Maryland | $77,750 |
| Nevada | $77,160 |
| California | $77,030 |
| New York | $76,740 |
| Vermont | $76,070 |
| Idaho | $75,990 |
| Arizona | $74,990 |
| Delaware | $74,910 |
| Minnesota | $74,190 |
| Connecticut | $74,120 |
| New Jersey | $73,460 |
| District of Columbia | $73,090 |
| Oregon | $71,990 |
| West Virginia | $71,930 |
| Alaska | $71,850 |
| Texas | $70,430 |
| Montana | $66,730 |
| Kansas | $66,650 |
| New Hampshire | $65,960 |
| Wisconsin | $64,890 |
| Florida | $64,320 |
| Maine | $64,280 |
| Wyoming | $64,250 |
| Utah | $64,160 |
| Virginia | $62,500 |
| Pennsylvania | $61,820 |
| Georgia | $61,580 |
| North Dakota | $61,210 |
| Indiana | $60,870 |
| South Carolina | $60,700 |
| North Carolina | $60,640 |
| Louisiana | $60,150 |
| South Dakota | $58,500 |
| Ohio | $58,420 |
| Illinois | $57,330 |
| Michigan | $57,000 |
| Missouri | $56,610 |
| New Mexico | $56,440 |
| Iowa | $55,500 |
| Kentucky | $49,480 |
| Tennessee | $49,380 |
| Nebraska | $49,360 |
| Oklahoma | $47,990 |
| Arkansas | $45,980 |
| Puerto Rico | $42,270 |
Pay by U.S. Region
Earnings for lodging managers vary by region. Top regions by median wage:
| Region | Median annual wage | Share of U.S. jobs | Location quotient |
|---|---|---|---|
| Rocky Mountains | $80,953 | 5.3% | 2.75 |
| Far Western US | $78,067 | 19.5% | 1.17 |
| New England | $76,359 | 4.6% | 1.93 |
| Middle Atlantic | $74,425 | 13.4% | 1.02 |
| Southwest | $68,217 | 11.6% | 0.87 |
| Southeast | $61,972 | 29.3% | 1.30 |
| Plains States | $61,164 | 4.6% | 1.21 |
| Great Lakes | $60,297 | 11.2% | 0.98 |
Where the Jobs Cluster
| Metro area | State | Median annual wage | Employment |
|---|---|---|---|
| Kahului-Wailuku, HI | HI | $111,710 | 60 |
| Olympia-Lacey-Tumwater, WA | WA | $105,470 | 30 |
| Providence-Warwick, RI-MA | RI | $103,250 | 120 |
| Denver-Aurora-Centennial, CO | CO | $97,740 | 440 |
| Napa, CA | CA | $97,520 | 70 |
| Dallas-Fort Worth-Arlington, TX | TX | $96,060 | 840 |
| Boulder, CO | CO | $94,840 | 40 |
| Seattle-Tacoma-Bellevue, WA | WA | $93,940 | 400 |
Top Industries Employing Lodging Managers
Most lodging managers are concentrated in the following sectors:
| Industry | Employment | Median annual wage |
|---|---|---|
| Accommodation and Food Services | 37,630 | $66,240 |
| Administrative and Support and Waste Management and Remediation Services | 830 | $82,570 |
| Management of Companies and Enterprises | 740 | $120,930 |
| Arts, Entertainment, and Recreation | 610 | $77,390 |
| Educational Services | 220 | $68,280 |
| Other Services (except Public Administration) | 220 | $72,780 |
| Health Care and Social Assistance | 120 | $78,000 |
| Transportation and Warehousing | 80 | $141,500 |
The table below shows some of the most common industries where those employed in this career field work.
Tools and Technology
- Web page creation and editing software: Facebook (hot technology)
- Data base user interface and query software: Microsoft Access (hot technology)
- Spreadsheet software: Microsoft Excel (hot technology)
- Office suite software: Microsoft Office software (hot technology)
- Electronic mail software: Microsoft Outlook (hot technology)
- Presentation software: Microsoft PowerPoint (hot technology)
- Word processing software: Microsoft Word (hot technology)
- Data base user interface and query software: Property management system PMS software (in demand)
What the Workplace Is Like
The on-the-job environment of lodging managers tends to involve the following characteristics:
- Telephone Conversations
- Contact With Others
- Face-to-Face Discussions with Individuals and Within Teams
- Work With or Contribute to a Work Group or Team
How to Become Lodging Managers
Most lodging managers positions require a bachelor’s degree as the typical entry-level education. The role falls in Considerable Preparation Needed (Job Zone 4), reflecting the level of preparation typically expected.
Other Careers to Consider
Similar Occupations
- Facilities Managers (Primary-Short)
- Food Service Managers (Supplemental)
- Entertainment and Recreation Managers, Except Gambling (Primary-Long)
- Property, Real Estate, and Community Association Managers (Primary-Short)
- Spa Managers (Primary-Short)
- Meeting, Convention, and Event Planners (Primary-Long)
- Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop (Supplemental)
- First-Line Supervisors of Housekeeping and Janitorial Workers (Supplemental)
About the Data
This profile draws on the following authoritative sources:
- U.S. Bureau of Labor Statistics — Occupational Employment and Wage Statistics (OEWS) for employment and wage data by state and industry.
- BLS Employment Projections for total employment and growth forecasts.
- O*NET (Occupational Information Network) for skills, knowledge, tasks, work activities, work context, technology, and education-zone data.
SOC code: 11-9081.00 (Lodging Managers).
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