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Lodging Manager

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What Do Lodging Manager Do?

Example of Lodging Manager Job Plan, direct, or coordinate activities of an organization or department that provides lodging and other accommodations.

A Day in the Life of a Lodging Manager

  • Purchase supplies, and arrange for outside services, such as deliveries, laundry, maintenance and repair, and trash collection.
  • Provide assistance to staff members by inspecting rooms, setting tables, or doing laundry.
  • Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints.
  • Coordinate front-office activities of hotels or motels, and resolve problems.
  • Book tickets for guests for local tours and attractions.
  • Greet and register guests.

Qualities of a Lodging Manager

Lodging Managers state the following job skills are important in their day-to-day work.

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Service Orientation: Actively looking for ways to help people.

Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do.

Speaking: Talking to others to convey information effectively.

Management of Personnel Resources: Motivating, developing, and directing people as they work, identifying the best people for the job.

Writing: Communicating effectively in writing as appropriate for the needs of the audience.

  • Tourist Home Keeper
  • Resort Manager
  • Motel Operator
  • Boardinghouse Keeper
  • Hotel Superintendent

Job Demand for Lodging Managers

In the United States, there were 47,800 jobs for Lodging Manager in 2016. New jobs are being produced at a rate of 4% which is below the national average. The Bureau of Labor Statistics predicts 1,900 new jobs for Lodging Manager by 2026. The BLS estimates 5,000 yearly job openings in this field.

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The states with the most job growth for Lodging Manager are Idaho, Utah, and Vermont. Watch out if you plan on working in Nebraska, Missouri, or Maine. These states have the worst job growth for this type of profession.

Lodging Manager Average Salary

The salary for Lodging Managers ranges between about $30,860 and $102,410 a year.

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Lodging Managers who work in District of Columbia, North Carolina, or Hawaii, make the highest salaries.

How much do Lodging Managers make in each U.S. state?

State Annual Mean Salary
Alabama $53,050
Alaska $74,930
Arizona $61,830
California $72,200
Colorado $82,500
Connecticut $66,150
Delaware $76,250
District of Columbia $119,460
Florida $63,970
Georgia $64,460
Hawaii $92,190
Idaho $52,790
Illinois $49,360
Indiana $42,130
Iowa $47,350
Kansas $49,440
Kentucky $52,770
Louisiana $68,250
Maine $53,420
Maryland $84,200
Massachusetts $67,760
Michigan $58,550
Minnesota $56,380
Mississippi $51,520
Missouri $51,880
Montana $64,800
Nebraska $55,700
Nevada $82,880
New Hampshire $64,410
New Jersey $84,420
New Mexico $59,460
New York $86,200
North Carolina $90,070
North Dakota $50,060
Ohio $49,320
Oklahoma $47,550
Oregon $51,850
Pennsylvania $59,520
Rhode Island $79,320
South Carolina $54,750
South Dakota $58,540
Tennessee $58,010
Texas $55,880
Utah $56,010
Vermont $69,840
Virginia $65,980
Washington $60,560
West Virginia $54,500
Wisconsin $54,470
Wyoming $67,690

What Tools & Technology do Lodging Managers Use?

Although they’re not necessarily needed for all jobs, the following technologies are used by many Lodging Managers:

  • Microsoft Excel
  • Microsoft Word
  • Microsoft Office
  • Microsoft PowerPoint
  • Microsoft Outlook
  • Microsoft Access
  • Email software
  • Word processing software
  • Facebook
  • Oracle JD Edwards EnterpriseOne
  • Delphi Technology
  • Accounting software
  • Payroll software

How do I Become a Lodging Manager?

Education needed to be a Lodging Manager:

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What work experience do I need to become a Lodging Manager?

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Who Employs Lodging Managers?

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The table below shows the approximate number of Lodging Managers employed by various industries.

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Those interested in being a Lodging Manager may also be interested in:

References:

Image Credit: Bblackpsu via Creative Commons Attribution-Share Alike 4.0 International

More about our data sources and methodologies.

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