What Do Insurance Policy Processing Clerk Do?
Job Description: Process applications for, changes to, reinstatement of, and cancellation of insurance policies. Duties include reviewing insurance applications to ensure that all questions have been answered, compiling data on insurance policy changes, changing policy records to conform to insured party’s specifications, compiling data on lapsed insurance policies to determine automatic reinstatement according to company policies, canceling insurance policies as requested by agents, and verifying the accuracy of insurance company records.
Life As an Insurance Policy Processing Clerk: What Do They Do?
- Compare information from application to criteria for policy reinstatement and approve reinstatement when criteria are met.
- Interview clients and take their calls to provide customer service and obtain information on claims.
- Process and record new insurance policies and claims.
- Collect initial premiums and issue receipts.
- Notify insurance agent and accounting department of policy cancellation.
- Obtain computer printout of policy cancellations or retrieve cancellation cards from file.
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Insurance Policy Processing Clerk Required Skills
Below is a list of the skills most Insurance Policy Processing Clerks say are important on the job.
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking: Talking to others to convey information effectively.
Reading Comprehension: Understanding written sentences and paragraphs in work related documents.
Writing: Communicating effectively in writing as appropriate for the needs of the audience.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Judgment and Decision Making: Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Other Insurance Policy Processing Clerk Job Titles
- Cancellation Clerk
- Client Process Specialist
- Policy Title Typist
- Premium Representative
- Revival Clerk
Insurance Policy Processing Clerk Employment Estimates
In 2016, there was an estimated number of 308,500 jobs in the United States for Insurance Policy Processing Clerk. New jobs are being produced at a rate of 11.1% which is above the national average. The Bureau of Labor Statistics predicts 34,100 new jobs for Insurance Policy Processing Clerk by 2026. The BLS estimates 35,600 yearly job openings in this field.

The states with the most job growth for Insurance Policy Processing Clerk are Utah, Arizona, and Iowa. Watch out if you plan on working in Maine, Vermont, or Oregon. These states have the worst job growth for this type of profession.
Average Insurance Policy Processing Clerks Salary
The salary for Insurance Policy Processing Clerks ranges between about $27,540 and $60,500 a year.

Insurance Policy Processing Clerks who work in District of Columbia, Connecticut, or Massachusetts, make the highest salaries.
How much do Insurance Policy Processing Clerks make in each U.S. state?
State | Annual Mean Salary |
---|---|
Alabama | $37,000 |
Alaska | $42,450 |
Arizona | $42,760 |
Arkansas | $35,960 |
California | $42,690 |
Colorado | $48,700 |
Connecticut | $50,300 |
Delaware | $40,540 |
District of Columbia | $56,710 |
Florida | $39,150 |
Georgia | $46,190 |
Hawaii | $40,270 |
Idaho | $40,410 |
Illinois | $43,540 |
Indiana | $39,740 |
Iowa | $43,500 |
Kansas | $40,350 |
Kentucky | $34,370 |
Louisiana | $35,100 |
Maine | $40,180 |
Maryland | $47,600 |
Massachusetts | $48,820 |
Michigan | $38,310 |
Minnesota | $44,700 |
Mississippi | $33,420 |
Missouri | $40,100 |
Montana | $39,020 |
Nebraska | $39,410 |
Nevada | $40,700 |
New Hampshire | $44,500 |
New Jersey | $47,180 |
New Mexico | $37,360 |
New York | $48,740 |
North Carolina | $43,180 |
North Dakota | $41,610 |
Ohio | $39,830 |
Oklahoma | $42,120 |
Oregon | $43,950 |
Pennsylvania | $42,590 |
Rhode Island | $45,300 |
South Carolina | $36,850 |
South Dakota | $33,540 |
Tennessee | $37,880 |
Texas | $39,950 |
Utah | $40,940 |
Vermont | $41,420 |
Virginia | $42,030 |
Washington | $45,810 |
West Virginia | $33,710 |
Wisconsin | $40,340 |
Wyoming | $36,190 |
What Tools & Technology do Insurance Policy Processing Clerks Use?
Although they’re not necessarily needed for all jobs, the following technologies are used by many Insurance Policy Processing Clerks:
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Microsoft PowerPoint
- Microsoft Outlook
- Web browser software
- Microsoft Access
- Data entry software
- Word processing software
- Spreadsheet software
- Database software
- Microsoft Internet Explorer
- Medical procedure coding software
- Healthcare common procedure coding system HCPCS
- Medical condition coding software
- IBM Lotus Notes
- Novell GroupWise
- Insurance rating software
Becoming an Insurance Policy Processing Clerk
What education or degrees do I need to become an Insurance Policy Processing Clerk?

How Long Does it Take to Become an Insurance Policy Processing Clerk?

Where Insurance Policy Processing Clerks Are Employed

Below are examples of industries where Insurance Policy Processing Clerks work:

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References:
Image Credit: Jace Armstrong via public domain
More about our data sources and methodologies.
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