Life As a Cargo or Freight Agent
Job Description & Duties Expedite and route movement of incoming and outgoing cargo and freight shipments in airline, train, and trucking terminals, and shipping docks. Take orders from customers and arrange pickup of freight and cargo for delivery to loading platform. Prepare and examine bills of lading to determine shipping charges and tariffs.
What Do Cargo and Freight Agents Do On a Daily Basis?
- Maintain a supply of packing materials.
- Arrange insurance coverage for goods.
- Track delivery progress of shipments.
- Determine method of shipment and prepare bills of lading, invoices, and other shipping documents.
- Coordinate and supervise activities of workers engaged in packing and shipping merchandise.
- Notify consignees, passengers, or customers of freight or baggage arrival and arrange for delivery.
What Every Cargo or Freight Agent Should Know
Below is a list of the skills most Cargo and Freight Agents say are important on the job.
Speaking: Talking to others to convey information effectively.
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Service Orientation: Actively looking for ways to help people.
Complex Problem Solving: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Related Job Titles
- Export Coordinator
- Import Dispatcher
- Freight Booker
- Freight Shipping Agent
- Delivery Supervisor
Job Demand for Cargo and Freight Agents
There were about 89,800 jobs for Cargo or Freight Agent in 2016 (in the United States). New jobs are being produced at a rate of 10.4% which is above the national average. The Bureau of Labor Statistics predicts 9,300 new jobs for Cargo or Freight Agent by 2026. Due to new job openings and attrition, there will be an average of 8,600 job openings in this field each year.
The states with the most job growth for Cargo or Freight Agent are Utah, Georgia, and New Jersey. Watch out if you plan on working in Ohio, Tennessee, or Oklahoma. These states have the worst job growth for this type of profession.
Cargo or Freight Agent Average Salary
The salary for Cargo and Freight Agents ranges between about $25,970 and $66,920 a year.
Cargo and Freight Agents who work in New Jersey, South Dakota, or New Hampshire, make the highest salaries.
How much do Cargo and Freight Agents make in each U.S. state?
|State||Annual Mean Salary|
What Tools & Technology do Cargo and Freight Agents Use?
Although they’re not necessarily needed for all jobs, the following technologies are used by many Cargo and Freight Agents:
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Microsoft PowerPoint
- Web browser software
- Email software
- Word processing software
- Spreadsheet software
- Database software
- Corel WordPerfect Office Suite
- Transportation management software
How do I Become a Cargo or Freight Agent?
What education or degrees do I need to become a Cargo or Freight Agent?
How Long Does it Take to Become a Cargo or Freight Agent?
Where Cargo and Freight Agents Work
Below are examples of industries where Cargo and Freight Agents work:
Other Jobs You May be Interested In
Those thinking about becoming a Cargo or Freight Agent might also be interested in the following careers:
Career changers with experience as a Cargo or Freight Agent sometimes find work in one of the following fields:
Image Credit: Jace Armstrong via public domain
More about our data sources and methodologies.
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