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Cargo or Freight Agent

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All About Cargo and Freight Agents

Position Description Expedite and route movement of incoming and outgoing cargo and freight shipments in airline, train, and trucking terminals, and shipping docks. Take orders from customers and arrange pickup of freight and cargo for delivery to loading platform. Prepare and examine bills of lading to determine shipping charges and tariffs.

Cargo or Freight Agent Responsibilities

  • Contact vendors or claims adjustment departments to resolve shipment problems or contact service depots to arrange for repairs.
  • Assemble containers and crates used to transport items, such as machines or vehicles.
  • Estimate freight or postal rates and record shipment costs and weights.
  • Arrange insurance coverage for goods.
  • Track delivery progress of shipments.
  • Direct delivery trucks to shipping doors or designated marshaling areas and help load and unload goods safely.

Cargo or Freight Agent Needed Skills

Cargo and Freight Agents state the following job skills are important in their day-to-day work.

Speaking: Talking to others to convey information effectively.

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Service Orientation: Actively looking for ways to help people.

Complex Problem Solving: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Types of Cargo or Freight Agent

  • Freight Broker
  • Operation Agent
  • Freight Clerk
  • Transportation Agent
  • Freight Shipping Agent

Cargo or Freight Agent Job Outlook

In 2016, there was an estimated number of 89,800 jobs in the United States for Cargo or Freight Agent. New jobs are being produced at a rate of 10.4% which is above the national average. The Bureau of Labor Statistics predicts 9,300 new jobs for Cargo or Freight Agent by 2026. There will be an estimated 8,600 positions for Cargo or Freight Agent per year.

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The states with the most job growth for Cargo or Freight Agent are Utah, Georgia, and New Jersey. Watch out if you plan on working in Ohio, Tennessee, or Oklahoma. These states have the worst job growth for this type of profession.

Average Cargo and Freight Agents Salary

The typical yearly salary for Cargo and Freight Agents is somewhere between $25,970 and $66,920.

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Cargo and Freight Agents who work in New Jersey, South Dakota, or New Hampshire, make the highest salaries.

Below is a list of the median annual salaries for Cargo and Freight Agents in different U.S. states.

State Annual Mean Salary
Alabama $51,330
Alaska $39,620
Arizona $43,420
Arkansas $53,310
California $45,830
Colorado $47,350
Delaware $42,790
Florida $40,810
Georgia $44,560
Hawaii $39,920
Idaho $49,710
Illinois $44,760
Indiana $43,210
Iowa $42,470
Kansas $45,880
Kentucky $42,390
Louisiana $42,950
Maine $49,190
Maryland $42,820
Massachusetts $44,840
Michigan $45,460
Minnesota $50,120
Mississippi $43,340
Missouri $47,000
Montana $46,230
Nebraska $52,610
Nevada $41,400
New Hampshire $50,220
New Jersey $56,470
New Mexico $49,740
New York $45,310
North Carolina $45,060
North Dakota $41,100
Ohio $43,890
Oklahoma $46,040
Oregon $53,400
Pennsylvania $46,150
South Carolina $44,170
South Dakota $52,230
Tennessee $43,530
Texas $45,890
Utah $42,470
Vermont $38,040
Virginia $48,660
Washington $54,600
West Virginia $37,750
Wisconsin $39,710
Wyoming $44,340

Tools & Technologies Used by Cargo and Freight Agents

Below is a list of the types of tools and technologies that Cargo and Freight Agents may use on a daily basis:

  • Microsoft Excel
  • Microsoft Word
  • Microsoft Office
  • Microsoft PowerPoint
  • Web browser software
  • Email software
  • Word processing software
  • SAP
  • Spreadsheet software
  • Database software
  • Corel WordPerfect Office Suite
  • Transportation management software

Becoming a Cargo or Freight Agent

Learn what Cargo or Freight Agent education requirements there are.

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What work experience do I need to become a Cargo or Freight Agent?

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Where Cargo and Freight Agents Are Employed

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The table below shows some of the most common industries where those employed in this career field work.

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Similar Careers

Those thinking about becoming a Cargo or Freight Agent might also be interested in the following careers:

Are you already one of the many Cargo or Freight Agent in the United States? If you’re thinking about changing careers, these fields are worth exploring:

References:

Image Credit: Jace Armstrong via public domain

More about our data sources and methodologies.

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