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Interviewers, Except Eligibility and Loan: Career Profile
Interview persons by telephone, mail, in person, or by other means for the purpose of completing forms, applications, or questionnaires. Ask specific questions, record answers, and assist persons with completing form. May sort, classify, and file forms.
The Daily Work of Interviewers, Except Eligibility and Loan Take On?
Typical responsibilities of interviewers, except eligibility and loan cover:
- Ask questions in accordance with instructions to obtain various specified information, such as person's name, address, age, religious preference, or state of residency.
- Identify and report problems in obtaining valid data.
- Ensure payment for services by verifying benefits with the person's insurance provider or working out financing options.
- Perform office duties, such as telemarketing or customer service inquiries, maintaining staff records, billing patients, or receiving payments.
- Review data obtained from interview for completeness and accuracy.
- Compile, record, and code results or data from interview or survey, using computer or specified form.
- Perform patient services, such as answering the telephone or assisting patients with financial or medical questions.
- Assist individuals in filling out applications or questionnaires.
What Interviewers, Except Eligibility and Loan Need to Know
Effective interviewers, except eligibility and loan combine a mix of skills and domain knowledge.
Most Important Skills
The abilities most important for this role, rated on an importance scale of 0 to 5:
Top Knowledge Areas
Types of Interviewers, Except Eligibility and Loan Jobs
This career also goes by job titles like:
- Admissions Advisor
- Admissions Associate
- Admissions Clerk
- Admissions Recruiter
- Admissions Representative
- Admissions Specialist
- Admitting Clerk
- Admitting Interviewer
How Many Interviewers, Except Eligibility and Loan Are There?
There are about 1,427,275 interviewers, except eligibility and loan working in the United States today. This occupation is expected to grow by +4.6% over the projection horizon.
Interviewers, Except Eligibility and Loan Pay
| Statistic | Value |
|---|---|
| Annual median | $58,404 |
| Hourly median | $28.08 |
| 10th percentile | $33,345 |
| 25th percentile | $45,875 |
| 75th percentile | $70,934 |
| 90th percentile | $83,464 |
Pay can vary substantially based on experience, location, and industry.
How Much Do Interviewers, Except Eligibility and Loan Make in Different U.S. States?
| State | Annual median salary |
|---|---|
| New York | $51,990 |
| California | $51,720 |
| Delaware | $50,860 |
| Rhode Island | $50,420 |
| Oregon | $50,230 |
| Massachusetts | $48,940 |
| Washington | $48,570 |
| Colorado | $48,470 |
| District of Columbia | $48,270 |
| Connecticut | $48,250 |
| Minnesota | $47,680 |
| New Hampshire | $47,310 |
| Alaska | $46,650 |
| New Jersey | $46,460 |
| Maryland | $45,090 |
| Vermont | $45,050 |
| Wisconsin | $43,400 |
| Montana | $43,120 |
| Pennsylvania | $43,060 |
| Illinois | $42,990 |
| Nebraska | $42,120 |
| Michigan | $41,610 |
| Arizona | $41,280 |
| Utah | $41,030 |
| North Carolina | $40,870 |
| North Dakota | $40,400 |
| Texas | $40,380 |
| Maine | $40,240 |
| Ohio | $40,100 |
| Nevada | $39,400 |
| Oklahoma | $39,380 |
| Florida | $39,310 |
| Kentucky | $39,260 |
| Wyoming | $39,250 |
| Indiana | $39,220 |
| Tennessee | $39,170 |
| Missouri | $39,150 |
| Virginia | $39,070 |
| South Dakota | $38,720 |
| Iowa | $38,360 |
| Kansas | $38,280 |
| Idaho | $38,130 |
| Georgia | $37,700 |
| Arkansas | $37,260 |
| South Carolina | $36,650 |
| Louisiana | $36,530 |
| Hawaii | $35,050 |
| West Virginia | $34,240 |
| Mississippi | $33,950 |
| Alabama | $33,020 |
| Puerto Rico | $21,910 |
Top-Paying U.S. Regions
Earnings for interviewers, except eligibility and loan shift depending on where you work. These regions lead on median pay:
| Region | Median annual wage | Share of U.S. jobs | Location quotient |
|---|---|---|---|
| Far Western US | $50,463 | 19.7% | 1.27 |
| Middle Atlantic | $48,369 | 15.7% | 1.07 |
| New England | $47,186 | 4.7% | 1.15 |
| Rocky Mountains | $46,309 | 5.1% | 1.67 |
| Great Lakes | $40,824 | 12.3% | 1.05 |
| Southwest | $40,443 | 10.3% | 0.86 |
| Plains States | $40,312 | 8.3% | 1.55 |
| Southeast | $37,623 | 22.1% | 1.29 |
Top Metro Areas
| Metro area | State | Median annual wage | Employment |
|---|---|---|---|
| San Jose-Sunnyvale-Santa Clara, CA | CA | $65,820 | 1,100 |
| Barnstable Town, MA | MA | $64,400 | 90 |
| San Francisco-Oakland-Fremont, CA | CA | $61,250 | 2,840 |
| Vallejo, CA | CA | $61,190 | 120 |
| Modesto, CA | CA | $60,500 | 300 |
| Rochester, MN | MN | $59,560 | 200 |
| Stockton-Lodi, CA | CA | $59,250 | 380 |
| Redding, CA | CA | $58,700 | 120 |
Top Industries Employing Interviewers, Except Eligibility and Loan
The largest employers of interviewers, except eligibility and loan are concentrated in the following sectors:
| Industry | Employment | Median annual wage |
|---|---|---|
| Health Care and Social Assistance | 104,910 | $44,920 |
| Professional, Scientific, and Technical Services | 16,650 | $36,680 |
| Educational Services | 15,200 | $48,180 |
| Administrative and Support and Waste Management and Remediation Services | 7,630 | $39,230 |
| Management of Companies and Enterprises | 5,250 | $45,190 |
| Finance and Insurance | 1,840 | $47,590 |
| Other Services (except Public Administration) | 1,310 | $46,080 |
| Information | 330 | $27,940 |
The table below shows some of the most common industries where those employed in this career field work.
Tech Stack
- Medical software: MEDITECH software (hot technology)
- Spreadsheet software: Microsoft Excel (hot technology)
- Office suite software: Microsoft Office software (hot technology)
- Electronic mail software: Microsoft Outlook (hot technology)
- Presentation software: Microsoft PowerPoint (hot technology)
- Word processing software: Microsoft Word (hot technology)
- Enterprise resource planning ERP software: Oracle PeopleSoft (hot technology)
- Video conferencing software: Zoom (hot technology)
Work Environment
The work environment for interviewers, except eligibility and loan reflects the following characteristics:
- Contact With Others
- Work With or Contribute to a Work Group or Team
- Face-to-Face Discussions with Individuals and Within Teams
- Telephone Conversations
Getting Started in This Career
Entry-level interviewers, except eligibility and loan positions require a high school diploma or equivalent as the typical entry-level education. The role falls in Medium Preparation Needed (Job Zone 3), indicating the level of preparation typically expected.
Other Careers to Consider
Similar Occupations
- Human Resources Specialists (Supplemental)
- Management Analysts (Supplemental)
- Survey Researchers (Supplemental)
- Social Science Research Assistants (Supplemental)
- Medical Records Specialists (Supplemental)
- Patient Representatives (Primary-Short)
- Health Information Technologists and Medical Registrars (Primary-Long)
- First-Line Supervisors of Office and Administrative Support Workers (Supplemental)
About the Data
Statistics shown above are sourced from the following authoritative sources:
- U.S. Bureau of Labor Statistics — Occupational Employment and Wage Statistics (OEWS) for employment and wage data by state and industry.
- BLS Employment Projections for total employment and growth forecasts.
- O*NET (Occupational Information Network) for skills, knowledge, tasks, work activities, work context, technology, and education-zone data.
SOC code: 43-4111.00 (Interviewers, Except Eligibility and Loan).
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