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All About Personal Service Worker Supervisors
Job Description: Directly supervise and coordinate activities of personal service workers, such as flight attendants, hairdressers, or caddies.
What Do Personal Service Worker Supervisors Do On a Daily Basis?
- Collaborate with staff members to plan or develop programs of events, schedules of activities, or menus.
- Assign work schedules, following work requirements, to ensure quality and timely delivery of service.
- Take disciplinary action to address performance problems.
- Resolve customer complaints regarding worker performance or services rendered.
- Apply customer feedback to service improvement efforts.
- Analyze and record personnel or operational data and write related activity reports.
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Personal Service Worker Supervisor Skills
Personal Service Worker Supervisors state the following job skills are important in their day-to-day work.
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.
Speaking: Talking to others to convey information effectively.
Management of Personnel Resources: Motivating, developing, and directing people as they work, identifying the best people for the job.
Time Management: Managing one’s own time and the time of others.
Types of Personal Service Worker Supervisor
- Pack Worker Supervisor
- Caddy Master
- Chief Passenger Ship Steward/Stewardess
- Head Butler
- Residential Assistant
Personal Service Worker Supervisor Job Outlook
In the United States, there were 276,100 jobs for Personal Service Worker Supervisor in 2016. New jobs are being produced at a rate of 14.6% which is above the national average. The Bureau of Labor Statistics predicts 40,400 new jobs for Personal Service Worker Supervisor by 2026. Due to new job openings and attrition, there will be an average of 31,600 job openings in this field each year.
The states with the most job growth for Personal Service Worker Supervisor are Utah, Colorado, and Arizona. Watch out if you plan on working in Maine, Wyoming, or Alaska. These states have the worst job growth for this type of profession.
What is the Average Salary of a Personal Service Worker Supervisor
The average yearly salary of a Personal Service Worker Supervisor ranges between $24,360 and $63,710.
Personal Service Worker Supervisors who work in Hawaii, New York, or New Jersey, make the highest salaries.
How much do Personal Service Worker Supervisors make in different U.S. states?
| State | Annual Mean Salary |
|---|---|
| Alabama | $35,710 |
| Alaska | $45,540 |
| Arizona | $39,090 |
| Arkansas | $34,010 |
| California | $43,620 |
| Colorado | $43,130 |
| Connecticut | $46,120 |
| Delaware | $45,470 |
| District of Columbia | $47,850 |
| Florida | $43,780 |
| Georgia | $39,470 |
| Hawaii | $48,910 |
| Idaho | $33,750 |
| Illinois | $41,120 |
| Indiana | $34,420 |
| Iowa | $37,960 |
| Kansas | $37,920 |
| Kentucky | $35,970 |
| Louisiana | $36,200 |
| Maine | $39,820 |
| Maryland | $43,090 |
| Massachusetts | $47,390 |
| Michigan | $38,170 |
| Minnesota | $40,900 |
| Mississippi | $32,430 |
| Missouri | $38,670 |
| Montana | $37,220 |
| Nebraska | $37,720 |
| Nevada | $40,870 |
| New Hampshire | $41,250 |
| New Jersey | $45,850 |
| New Mexico | $37,130 |
| New York | $46,170 |
| North Carolina | $40,680 |
| North Dakota | $43,990 |
| Ohio | $38,800 |
| Oklahoma | $32,010 |
| Oregon | $38,550 |
| Pennsylvania | $40,060 |
| Rhode Island | $42,860 |
| South Carolina | $39,770 |
| South Dakota | $37,410 |
| Tennessee | $38,810 |
| Texas | $42,240 |
| Utah | $33,930 |
| Vermont | $45,720 |
| Virginia | $44,840 |
| Washington | $47,370 |
| West Virginia | $32,880 |
| Wisconsin | $38,690 |
| Wyoming | $39,120 |
What Tools & Technology do Personal Service Worker Supervisors Use?
Although they’re not necessarily needed for all jobs, the following technologies are used by many Personal Service Worker Supervisors:
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Microsoft PowerPoint
- Microsoft Outlook
- Web browser software
- Point of sale POS software
- Work scheduling software
- Timekeeping software
- Inventory management systems
How do I Become a Personal Service Worker Supervisor?
Are there Personal Service Worker Supervisors education requirements?
How Long Does it Take to Become a Personal Service Worker Supervisor?
Related Careers
Those thinking about becoming a Personal Service Worker Supervisor might also be interested in the following careers:
Are you already one of the many Personal Service Worker Supervisor in the United States? If you’re thinking about changing careers, these fields are worth exploring:
References:
Image Credit: Tiffany Bumgardner via Creative Commons Zero (CC0) license
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