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First-Line Supervisors of Personal Service Workers in Maryland

Thinking about a career as a First-Line Supervisors of Personal Service Workers in Maryland? Here’s what the data says. Supervise and coordinate activities of personal service workers.

What do First-Line Supervisors of Personal Service Workers Make in Maryland?

The first-line supervisors of personal service workers working in Maryland, wages run about $49,660 per year (or roughly $23.88/hour).Earnings range from $32,820 at the 10th percentile to $82,570 at the 90th percentile.

Wage Statistic	Annual	Hourly
10th percentile	$32,820	$15.78
25th percentile	$41,620	$20.01
Median (50th)	$49,660	$23.88
75th percentile	$59,740	$28.72
90th percentile	$82,570	$39.70

The job concentration index in Maryland compared to the national average — is 2.29, meaning that first-line supervisors of personal service workers are more concentrated here than the national average.

National Wage Comparison

Nationally, first-line supervisors of personal service workers earn a median of $31,083 per year ($14.94/hour), exceeding the Maryland median.

Employment Outlook

There are roughly 586,432 first-line supervisors of personal service workers across the United States. In Maryland alone, approximately 4,360 people work in this role. That’s higher than the typical state, which employs around 1,340 first-line supervisors of personal service workers.

Top Maryland Metros for First-Line Supervisors of Personal Service Workers

These are the Maryland metros with the most first-line supervisors of personal service workers in Maryland.

Metro Area	Number Employed	Annual Median Salary
Baltimore-Columbia-Towson, MD	2,220	$48,310
Hagerstown-Martinsburg, MD-WV	120	$44,020
Lexington Park, MD	90	$50,410
Salisbury, MD	90	$45,370

Top States for First-Line Supervisors of Personal Service Workers Employment

These states have the highest employment of first-line supervisors of personal service workers work.

State	Number Employed
Texas	11,010
California	8,940
New York	8,500
Pennsylvania	6,050
Florida	4,920
Wisconsin	4,530
Maryland	4,360
New Jersey	4,340
Virginia	3,280
Colorado	3,120
Georgia	2,880
North Carolina	2,790
Illinois	2,550
Minnesota	2,470
Oregon	2,410
Massachusetts	2,280
Tennessee	1,990
Ohio	1,970
Indiana	1,910
Michigan	1,780

Highest-Paying States for First-Line Supervisors of Personal Service Workers

Where first-line supervisors of personal service workers earn the most: first-line supervisors of personal service workers.

State	Annual Median Salary
Washington	$59,830
District of Columbia	$56,490
New York	$56,320
Vermont	$55,970
Rhode Island	$55,860
Hawaii	$55,660
Oregon	$52,600
Connecticut	$52,500
California	$51,060
Indiana	$50,570

Skills

The most important first-line supervisors of personal service workers skills, rated on an importance scale of 0 to 5:

Knowledge Areas

Core knowledge areas for this occupation, rated on an importance scale of 0 to 5:

Abilities

Key abilities for first-line supervisors of personal service workers, rated on an importance scale of 0 to 5:

Daily Tasks

First-Line Supervisors of Personal Service Workers typically:

• Train workers in proper operational procedures and functions and explain company policies.
• Meet with managers or other supervisors to stay informed of changes affecting operations.
• Assign work schedules, following work requirements, to ensure quality and timely delivery of service.
• Recruit and hire staff members.
• Resolve customer complaints regarding worker performance or services rendered.
• Take disciplinary action to address performance problems.
• Inspect work areas or operating equipment to ensure conformance to established standards in areas such as cleanliness or maintenance.
• Investigate employee complaints and resolve problems following management rules and regulations.
• Observe and evaluate workers' appearance and performance to ensure quality service and compliance with specifications.
• Direct or coordinate the activities of workers, such as hotel staff or hair stylists.
• Participate in continuing education to stay abreast of industry trends and developments.
• Inform management about problems, such as employee disputes.

Work Activities

• Getting Information
• Communicating with Supervisors, Peers, or Subordinates
• Identifying Objects, Actions, and Events
• Working with Computers
• Documenting/Recording Information
• Making Decisions and Solving Problems
• Evaluating Information to Determine Compliance with Standards
• Inspecting Equipment, Structures, or Materials
• Performing Administrative Activities
• Monitoring Processes, Materials, or Surroundings
• Training and Teaching Others
• Updating and Using Relevant Knowledge

Tools & Technology

Software and systems commonly involved: Hot technologies: Microsoft Excel

What Major Will Prepare You For This Career?

Programs that train for this career include:

• Cosmetology

Related Careers

Related occupations to first-line supervisors of personal service workers include:

• Education and Childcare Administrators, Preschool and Daycare
• Medical and Health Services Managers
• Social and Community Service Managers
• Human Resources Specialists
• Patient Representatives
• First-Line Supervisors of Security Workers

Also Known As

Adult Family Home Program Manager, Animal Trainer Supervisor, Aquatics Supervisor, Bar and Restaurant Manager, Barber Shop Manager, Beauty Shop Manager, Bell Captain, Bellhop Service Captain, Care Guide, Child Care Worker Supervisor, Clinical Care Coordinator, Clinical Coordinator, Clinical Services Program Manager, Comfort Station Supervisor, Companion Animal Leader.

References

• U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics — https://www.bls.gov/oes/
• O*NET Online — https://www.onetonline.org/
• BLS Employment Projections — https://www.bls.gov/emp/
• O*NET-SOC code: 39-1022.00