First-Line Supervisors of Passenger Attendants: Career Profile

Supervise and coordinate activities of passenger attendants.

What Do First-Line Supervisors of Passenger Attendants Do?

Typical responsibilities of first-line supervisors of passenger attendants include:

• Analyze and record personnel or operational data and write related activity reports.
• Apply customer feedback to service improvement efforts.
• Compute or estimate cash, payroll, transportation, or personnel requirements.
• Confer with customers, supervisors, contractors, or other personnel to exchange information or to resolve problems.
• Direct or coordinate the activities of workers, such as flight or car attendants.
• Enforce safety rules and regulations.
• Explain and demonstrate work tasks to new workers or assign training tasks to experienced workers.
• Inform workers about interests or special needs of specific groups.

Types of First-Line Supervisors of Passenger Attendants Jobs

Common job titles for this role include:

• Airflight Attendants Supervisor
• Airplane Flight Attendant Supervisor
• Airplane Pilot Supervisor
• Boatswain
• Cabin Service Agent
• Cargo Supervisor
• Chief Passenger Ship Steward
• Chief Passenger Ship Stewardess

Job Outlook

There are roughly 300,601 first-line supervisors of passenger attendants working in the United States today. This occupation is expected to grow by +3.7% over the projection horizon.

First-Line Supervisors of Passenger Attendants Pay

Pay can vary substantially based on experience, location, and industry.

Tech Stack

• Data base user interface and query software: Microsoft Access (hot technology)
• Spreadsheet software: Microsoft Excel (hot technology)
• Office suite software: Microsoft Office software (hot technology)
• Electronic mail software: Microsoft Outlook (hot technology)
• Presentation software: Microsoft PowerPoint (hot technology)
• Word processing software: Microsoft Word (hot technology)
• Enterprise resource planning ERP software: SAP software (hot technology)

How to Become First-Line Supervisors of Passenger Attendants

The role falls in Medium Preparation Needed (Job Zone 3), signaling the level of preparation typically expected.

Related Careers

Similar Occupations

• Transportation, Storage, and Distribution Managers (Supplemental)
• Human Resources Specialists (Supplemental)
• First-Line Supervisors of Security Workers (Supplemental)
• First-Line Supervisors of Food Preparation and Serving Workers (Supplemental)
• First-Line Supervisors of Housekeeping and Janitorial Workers (Primary-Long)
• First-Line Supervisors of Landscaping, Lawn Service, and Groundskeeping Workers (Supplemental)
• First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services (Primary-Long)
• First-Line Supervisors of Personal Service Workers (Primary-Long)

Degree Programs

Students preparing for first-line supervisors of passenger attendants commonly pursue programs in:

Transportation and Materials Moving

1 programs across 1 majors

• Air Transportation

References

This profile draws on the following authoritative sources:

• U.S. Bureau of Labor Statistics — Occupational Employment and Wage Statistics (OEWS) for employment and wage data by state and industry.
• BLS Employment Projections for total employment and growth forecasts.
• O*NET (Occupational Information Network) for skills, knowledge, tasks, work activities, work context, technology, and education-zone data.

SOC code: 53-1044.00 (First-Line Supervisors of Passenger Attendants).