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First-Line Supervisors of Office and Administrative Support Workers in Florida

Considering working as a First-Line Supervisors of Office and Administrative Support Workers in Florida? Here’s what you need to know. Directly supervise and coordinate the activities of clerical and administrative support workers.

What do First-Line Supervisors of Office and Administrative Support Workers Make in Florida?

The first-line supervisors of office and administrative support workers working in Florida, the typical annual salary is $62,290 per year (or about $29.95/hour).Pay can range from $41,010 at the 10th percentile to $100,310 at the 90th percentile.

Wage Statistic	Annual	Hourly
10th percentile	$41,010	$19.72
25th percentile	$49,750	$23.92
Median (50th)	$62,290	$29.95
75th percentile	$79,180	$38.07
90th percentile	$100,310	$48.23

Location quotient — how concentrated this career is in Florida relative to the national average — is 1.08.

National Wage Comparison

Nationally, first-line supervisors of office and administrative support workers earn a median of $27,636 per year ($13.29/hour), higher than the Florida median.

Employment Outlook

National employment for 1,912,461 first-line supervisors of office and administrative support workers nationwide. In Florida alone, about 102,450 people work in this role. That’s higher than the typical state, which employs around 19,940 first-line supervisors of office and administrative support workers.

Top Florida Metros for First-Line Supervisors of Office and Administrative Support Workers

These are the Florida metros with the most first-line supervisors of office and administrative support workers in Florida.

Metro Area	Number Employed	Annual Median Salary
Miami-Fort Lauderdale-West Palm Beach, FL	28,750	$64,160
Tampa-St. Petersburg-Clearwater, FL	17,170	$61,840
Orlando-Kissimmee-Sanford, FL	14,650	$61,330
Jacksonville, FL	8,200	$63,210
Cape Coral-Fort Myers, FL	3,020	$61,030
North Port-Bradenton-Sarasota, FL	3,020	$64,090
Lakeland-Winter Haven, FL	2,450	$60,820
Palm Bay-Melbourne-Titusville, FL	2,150	$61,670
Deltona-Daytona Beach-Ormond Beach, FL	1,980	$58,570
Pensacola-Ferry Pass-Brent, FL	1,820	$60,820
Tallahassee, FL	1,690	$59,540
Naples-Marco Island, FL	1,660	$66,780
Port St. Lucie, FL	1,590	$60,810
Gainesville, FL	1,390	$60,100
Crestview-Fort Walton Beach-Destin, FL	1,000	$61,010
Ocala, FL	980	$58,910
Panama City-Panama City Beach, FL	720	$57,240
Sebastian-Vero Beach-West Vero Corridor, FL	540	$56,980
Punta Gorda, FL	500	$61,310
Wildwood-The Villages, FL	390	$59,160
Homosassa Springs, FL	340	$54,670
Sebring, FL	290	$51,650

Top States for First-Line Supervisors of Office and Administrative Support Workers Employment

These states have the highest employment of first-line supervisors of office and administrative support workers work.

State	Number Employed
Texas	172,150
California	164,320
Florida	102,450
New York	82,420
Pennsylvania	61,960
New Jersey	54,460
Tennessee	51,330
Georgia	47,790
Ohio	44,510
Illinois	42,850
Massachusetts	39,170
North Carolina	38,780
Virginia	34,570
Washington	33,360
Arizona	31,750
Michigan	30,600
Maryland	28,570
Colorado	26,230
Connecticut	25,280
Wisconsin	25,200

Highest-Paying States for First-Line Supervisors of Office and Administrative Support Workers

The highest-paying states for first-line supervisors of office and administrative support workers.

State	Annual Median Salary
District of Columbia	$82,280
Washington	$77,630
New York	$77,230
Connecticut	$76,000
Rhode Island	$75,920
Massachusetts	$75,240
California	$75,090
Minnesota	$74,160
New Jersey	$73,740
Colorado	$73,430

Skills

The most important first-line supervisors of office and administrative support workers skills, rated on an importance scale of 0 to 5:

Knowledge Areas

Key knowledge areas for this occupation, rated on an importance scale of 0 to 5:

Abilities

The abilities that matter most for first-line supervisors of office and administrative support workers, rated on an importance scale of 0 to 5:

Daily Tasks

Common tasks include:

• Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
• Resolve customer complaints or answer customers' questions regarding policies and procedures.
• Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
• Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.
• Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
• Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff.
• Recruit, interview, and select employees.
• Interpret and communicate work procedures and company policies to staff.
• Evaluate employees' job performance and conformance to regulations and recommend appropriate personnel action.
• Train or instruct employees in job duties or company policies or arrange for training to be provided.
• Research, compile, and prepare reports, manuals, correspondence, or other information required by management or governmental agencies.
• Implement corporate or departmental policies, procedures, and service standards in conjunction with management.

Work Activities

• Working with Computers
• Getting Information
• Making Decisions and Solving Problems
• Processing Information
• Communicating with Supervisors, Peers, or Subordinates
• Analyzing Data or Information
• Documenting/Recording Information
• Coaching and Developing Others
• Evaluating Information to Determine Compliance with Standards
• Identifying Objects, Actions, and Events
• Resolving Conflicts and Negotiating with Others
• Monitoring Processes, Materials, or Surroundings

Tools & Technology

Software and systems commonly involved: Hot technologies: Adobe Acrobat, Apple macOS, Facebook, Google Docs In-demand technologies: Microsoft Excel

What Major Will Prepare You For This Career?

Programs that train for this career include:

• Health/Medical Admin Services

Related Careers

Related occupations to first-line supervisors of office and administrative support workers include:

• Human Resources Specialists
• Project Management Specialists
• Management Analysts
• First-Line Supervisors of Security Workers
• First-Line Supervisors of Food Preparation and Serving Workers
• First-Line Supervisors of Housekeeping and Janitorial Workers

Also Known As

Accounting Administrator, Accounting Clerks Supervisor, Accounting Director, Accounting Manager, Accounting Supervisor, Accounts Payable Manager, Accounts Payable Supervisor, Accounts Receivable Manager, Accounts Receivable Supervisor, Adjustment Supervisor, Administrative Coordinator, Administrative Officer, Administrative Supervisor, Admissions Supervisor, Admitting Officer.

References

• U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics — https://www.bls.gov/oes/
• O*NET Online — https://www.onetonline.org/
• BLS Employment Projections — https://www.bls.gov/emp/
• O*NET-SOC code: 43-1011.00