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First-Line Supervisors of Non-Retail Sales Workers in Connecticut

Want to work as a First-Line Supervisors of Non-Retail Sales Workers in Connecticut? Below are the key facts. Directly supervise and coordinate activities of sales workers other than retail sales workers. May perform duties such as budgeting, accounting, and personnel work, in addition to supervisory duties.

What do First-Line Supervisors of Non-Retail Sales Workers Make in Connecticut?

For first-line supervisors of non-retail sales workers working in Connecticut, wages run about $80,460 per year (or about $38.69/hour).Annual wages span from $49,440 at the 10th percentile to $146,590 at the 90th percentile.

Wage Statistic	Annual	Hourly
10th percentile	$49,440	$23.77
25th percentile	$60,970	$29.31
Median (50th)	$80,460	$38.69
75th percentile	$105,310	$50.63
90th percentile	$146,590	$70.48

The job concentration index in Connecticut compared to the national average — is 0.64, suggesting fewer first-line supervisors of non-retail sales workers per worker than the national average.

National Wage Comparison

Nationally, first-line supervisors of non-retail sales workers earn a median of $28,072 per year ($13.50/hour), exceeding the Connecticut median.

Employment Outlook

Nationally, total employment in this occupation is 258,702 first-line supervisors of non-retail sales workers nationwide. In Connecticut alone, approximately 1,530 people work in this role. That trails the typical state, which employs around 2,290 first-line supervisors of non-retail sales workers.

Top Connecticut Metros for First-Line Supervisors of Non-Retail Sales Workers

The metro areas below employ the most first-line supervisors of non-retail sales workers in Connecticut.

Metro Area	Number Employed	Annual Median Salary
Hartford-West Hartford-East Hartford, CT	500	$79,560
Bridgeport-Stamford-Danbury, CT	370	$90,190
New Haven, CT	270	$78,740
Waterbury-Shelton, CT	140	$80,840
Norwich-New London-Willimantic, CT	100	$65,730

Top States for First-Line Supervisors of Non-Retail Sales Workers Employment

The table below shows the states where the most first-line supervisors of non-retail sales workers work.

State	Number Employed
Texas	21,650
California	19,310
Florida	16,300
New York	16,040
New Jersey	12,430
Georgia	9,770
North Carolina	9,180
Virginia	8,920
Colorado	8,710
Pennsylvania	6,840
Wisconsin	6,350
Massachusetts	6,260
Washington	5,870
Ohio	5,330
Illinois	4,810
Tennessee	4,300
Michigan	4,230
Maryland	3,140
Oklahoma	3,040
Indiana	3,030

Highest-Paying States for First-Line Supervisors of Non-Retail Sales Workers

The highest-paying states for first-line supervisors of non-retail sales workers.

State	Annual Median Salary
New York	$118,350
South Dakota	$107,700
Massachusetts	$106,990
Colorado	$101,670
New Hampshire	$101,020
Delaware	$97,560
Rhode Island	$97,300
Virginia	$97,290
New Jersey	$97,230
Wisconsin	$97,120

Skills

The most important first-line supervisors of non-retail sales workers skills, rated on an importance scale of 0 to 5:

Knowledge Areas

Important knowledge areas for this occupation, rated on an importance scale of 0 to 5:

Abilities

Top abilities for first-line supervisors of non-retail sales workers, rated on an importance scale of 0 to 5:

Daily Tasks

First-Line Supervisors of Non-Retail Sales Workers typically:

• Monitor sales staff performance to ensure that goals are met.
• Provide staff with assistance in performing difficult or complicated duties.
• Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or performing specific services.
• Listen to and resolve customer complaints regarding services, products, or personnel.
• Keep records pertaining to purchases, sales, and requisitions.
• Hire, train, and evaluate personnel.
• Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
• Plan and prepare work schedules, and assign employees to specific duties.
• Attend company meetings to exchange product information and coordinate work activities with other departments.
• Visit retailers and sales representatives to promote products and gather information.
• Formulate pricing policies on merchandise according to profitability requirements.
• Prepare sales and inventory reports for management and budget departments.

Work Activities

• Communicating with Supervisors, Peers, or Subordinates
• Coaching and Developing Others
• Making Decisions and Solving Problems
• Getting Information
• Guiding, Directing, and Motivating Subordinates
• Identifying Objects, Actions, and Events
• Working with Computers
• Training and Teaching Others
• Developing Objectives and Strategies
• Coordinating the Work and Activities of Others
• Developing and Building Teams
• Analyzing Data or Information

Tools & Technology

Technologies frequently used: Hot technologies: Cisco Webex, Microsoft Access In-demand technologies: Microsoft Excel

Related Careers

Related occupations to first-line supervisors of non-retail sales workers include:

• Human Resources Specialists
• Management Analysts
• First-Line Supervisors of Security Workers
• First-Line Supervisors of Food Preparation and Serving Workers
• First-Line Supervisors of Housekeeping and Janitorial Workers
• First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services

Also Known As

Advertising Material Distributors Supervisor, Blood Donor Recruiter Supervisor, Bowling Desk Clerk Supervisor, Bulk Plant Supervisor, Circulation Crew Leader, Client Service Supervisor, Customer Service Department Supervisor, Customer Service Supervisor, Desk Clerks Supervisor, Driver Sales Supervisor, Dry Cleaning Manager, Information Center Supervisor, Inside Sales Supervisor, Insurance Agents Supervisor, Insurance Office Supervisor.

References

• U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics — https://www.bls.gov/oes/
• O*NET Online — https://www.onetonline.org/
• BLS Employment Projections — https://www.bls.gov/emp/
• O*NET-SOC code: 41-1012.00