---

First-Line Supervisors of Food Preparation and Serving Workers in Massachusetts

Considering working as a First-Line Supervisors of Food Preparation and Serving Workers in Massachusetts? Here’s what the data says. Directly supervise and coordinate activities of workers engaged in preparing and serving food.

What do First-Line Supervisors of Food Preparation and Serving Workers Make in Massachusetts?

The first-line supervisors of food preparation and serving workers working in Massachusetts, the typical annual salary is $46,630 per year (or about $22.42/hour).Earnings range from $37,040 at the 10th percentile to $75,150 at the 90th percentile.

Wage Statistic	Annual	Hourly
10th percentile	$37,040	$17.81
25th percentile	$39,260	$18.88
Median (50th)	$46,630	$22.42
75th percentile	$60,250	$28.97
90th percentile	$75,150	$36.13

The location quotient — a measure of how concentrated this occupation is in Massachusetts nationwide is 0.83, meaning fewer first-line supervisors of food preparation and serving workers per worker than the national average.

National Wage Comparison

Nationally, first-line supervisors of food preparation and serving workers earn a median of $37,104 per year ($17.84/hour), above the Massachusetts median.

Employment Outlook

Nationally, total employment in this occupation is 817,258 first-line supervisors of food preparation and serving workers in the U.S.. In Massachusetts alone, about 23,390 people work in this role. That’s more than the typical state, which employs around 16,820 first-line supervisors of food preparation and serving workers.

Top Massachusetts Metros for First-Line Supervisors of Food Preparation and Serving Workers

The metro areas below employ the most first-line supervisors of food preparation and serving workers in Massachusetts.

Metro Area	Number Employed	Annual Median Salary
Boston-Cambridge-Newton, MA-NH	16,450	$47,200
Worcester, MA	2,300	$45,660
Springfield, MA	1,330	$42,370
Barnstable Town, MA	1,030	$48,010
Amherst Town-Northampton, MA	650	$45,490
Pittsfield, MA	470	$45,130

Top States for First-Line Supervisors of Food Preparation and Serving Workers Employment

These states have the highest employment of first-line supervisors of food preparation and serving workers work.

State	Number Employed
Texas	124,310
California	124,240
Florida	86,390
New York	58,340
Georgia	49,680
Ohio	48,450
Illinois	41,690
Pennsylvania	40,400
North Carolina	38,850
Michigan	31,900
Tennessee	29,540
Indiana	26,950
Colorado	26,470
Virginia	26,430
New Jersey	25,900
Arizona	23,520
Massachusetts	23,390
Wisconsin	23,020
Washington	21,360
Alabama	21,260

Highest-Paying States for First-Line Supervisors of Food Preparation and Serving Workers

The highest-paying states for first-line supervisors of food preparation and serving workers.

State	Annual Median Salary
District of Columbia	$56,350
Washington	$49,850
Hawaii	$49,820
Connecticut	$49,480
Rhode Island	$49,000
Delaware	$48,700
New Jersey	$48,210
Colorado	$47,920
Vermont	$47,650
Maine	$47,600

Skills

Key first-line supervisors of food preparation and serving workers skills, rated on an importance scale of 0 to 5:

Knowledge Areas

Important knowledge areas for this occupation, rated on an importance scale of 0 to 5:

Abilities

Top abilities for first-line supervisors of food preparation and serving workers, rated on an importance scale of 0 to 5:

Daily Tasks

First-Line Supervisors of Food Preparation and Serving Workers typically:

• Resolve customer complaints regarding food service.
• Train workers in food preparation, and in service, sanitation, and safety procedures.
• Assign duties, responsibilities, and work stations to employees in accordance with work requirements.
• Present bills and accept payments.
• Perform various financial activities, such as cash handling, deposit preparation, and payroll.
• Supervise and participate in kitchen and dining area cleaning activities.
• Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety.
• Specify food portions and courses, production and time sequences, and workstation and equipment arrangements.
• Control inventories of food, equipment, smallware, and liquor, and report shortages to designated personnel.
• Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups.
• Analyze operational problems, such as theft and wastage, and establish procedures to alleviate these problems.
• Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards.

Work Activities

• Getting Information
• Training and Teaching Others
• Evaluating Information to Determine Compliance with Standards
• Guiding, Directing, and Motivating Subordinates
• Establishing and Maintaining Interpersonal Relationships
• Performing for or Working Directly with the Public
• Resolving Conflicts and Negotiating with Others
• Organizing, Planning, and Prioritizing Work
• Identifying Objects, Actions, and Events
• Coaching and Developing Others
• Communicating with Supervisors, Peers, or Subordinates
• Coordinating the Work and Activities of Others

Tools & Technology

Software and systems commonly involved: Hot technologies: Microsoft Excel

What Major Will Prepare You For This Career?

Programs that train for this career include:

• Culinary Arts

Related Careers

Related occupations to first-line supervisors of food preparation and serving workers include:

• Food Service Managers
• Chefs and Head Cooks
• Food Preparation Workers
• Fast Food and Counter Workers
• Dining Room and Cafeteria Attendants and Bartender Helpers
• First-Line Supervisors of Housekeeping and Janitorial Workers

Also Known As

Banquet Captain, Banquet Supervisor, Bar Manager, Bartender Manager, Cafeteria Manager, Cafeteria Supervisor, Canteen Manager, Cocktail Lounge Manager, Commissary Production Supervisor, Cook Manager, Counter Supervisor, Crew Chief, Dairy Bar Manager, Dietary Director, Dietary Manager.

References

• U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics — https://www.bls.gov/oes/
• O*NET Online — https://www.onetonline.org/
• BLS Employment Projections — https://www.bls.gov/emp/
• O*NET-SOC code: 35-1012.00