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Dispatchers, Except Police, Fire, and Ambulance in California

Dispatchers, Except Police, Fire, and Ambulance in California

Want to work as a Dispatchers, Except Police, Fire, and Ambulance in California? Here’s what the data says. Schedule and dispatch workers, work crews, equipment, or service vehicles for conveyance of materials, freight, or passengers, or for normal installation, service, or emergency repairs rendered outside the place of business. Duties may include using radio, telephone, or computer to transmit assignments and compiling statistics and reports on work progress.

What do Dispatchers, Except Police, Fire, and Ambulance Make in California?

For dispatchers, except police, fire, and ambulance working in California, the median annual wage is $50,040 per year (or roughly $24.06/hour).Annual wages span from $38,480 at the 10th percentile to $78,160 at the 90th percentile.

Wage Statistic Annual Hourly
10th percentile $38,480 $18.50
25th percentile $43,210 $20.77
Median (50th) $50,040 $24.06
75th percentile $62,090 $29.85
90th percentile $78,160 $37.58
Salary ranges for Dispatchers, Except Police, Fire, and Ambulance in California

Location quotient — how concentrated this career is in California compared to the national average — is 0.99.

National Wage Comparison

Nationally, dispatchers, except police, fire, and ambulance earn a median of $62,885 per year ($30.23/hour), below the California median.

Employment Outlook

There are roughly 762,663 dispatchers, except police, fire, and ambulance in the U.S.. In California alone, around 24,580 people work in this role. That puts the state above the typical state, which employs around 2,670 dispatchers, except police, fire, and ambulance.

Forecasted number of jobs for Dispatchers, Except Police, Fire, and Ambulance

Top California Metros for Dispatchers, Except Police, Fire, and Ambulance

The metro areas below employ the most dispatchers, except police, fire, and ambulance in California.

Metro Area Number Employed Annual Median Salary
Los Angeles-Long Beach-Anaheim, CA 9,160 $47,140
San Francisco-Oakland-Fremont, CA 2,910 $57,630
Riverside-San Bernardino-Ontario, CA 2,570 $49,030
San Diego-Chula Vista-Carlsbad, CA 1,940 $48,480
Sacramento-Roseville-Folsom, CA 1,370 $49,920
Fresno, CA 870 $47,960
San Jose-Sunnyvale-Santa Clara, CA 740 $59,180
Stockton-Lodi, CA 650 $54,560
Bakersfield-Delano, CA 620 $49,740
Oxnard-Thousand Oaks-Ventura, CA 460 $54,920
Modesto, CA 340 $51,440
Salinas, CA 280 $50,850
Visalia, CA 240 $51,560
Santa Rosa-Petaluma, CA 220 $57,430
Vallejo, CA 200 $54,610
Santa Maria-Santa Barbara, CA 170 $49,320
El Centro, CA 140 $47,450
Redding, CA 120 $47,470
San Luis Obispo-Paso Robles, CA 120 $54,080
Santa Cruz-Watsonville, CA 120 $53,000
Merced, CA 100 $51,190
Yuba City, CA 100 $51,850
Chico, CA 80 $51,680
Napa, CA 80 $56,450
Hanford-Corcoran, CA 70 $48,320

Top States for Dispatchers, Except Police, Fire, and Ambulance Employment

View the states that employ the most dispatchers, except police, fire, and ambulance work.

State Number Employed
California 24,580
Texas 24,180
Florida 12,320
New York 11,510
Pennsylvania 7,450
Georgia 6,830
New Jersey 6,180
Ohio 6,010
Michigan 5,570
North Carolina 5,430
Virginia 5,400
Washington 5,360
Arizona 5,340
Indiana 4,590
Tennessee 4,370
Colorado 4,220
Maryland 3,640
Missouri 3,560
Oregon 3,430
Wisconsin 3,350

Highest-Paying States for Dispatchers, Except Police, Fire, and Ambulance

The highest-paying states for dispatchers, except police, fire, and ambulance.

State Annual Median Salary
District of Columbia $72,950
Illinois $62,280
Washington $57,950
North Dakota $57,940
Alaska $57,830
Minnesota $56,940
Massachusetts $54,790
Vermont $54,550
New Jersey $52,690
Colorado $52,600

Skills

The most important dispatchers, except police, fire, and ambulance skills, rated on an importance scale of 0 to 5:

Active Listening  4.0 / 5
0
5
Speaking  4.0 / 5
0
5
Coordination  3.9 / 5
0
5
Monitoring  3.9 / 5
0
5
Time Management  3.8 / 5
0
5
Reading Comprehension  3.8 / 5
0
5

Knowledge Areas

Core knowledge areas for this occupation, rated on an importance scale of 0 to 5:

Customer and Personal Service  4.3 / 5
0
5
Public Safety and Security  4.0 / 5
0
5
Administration and Management  3.9 / 5
0
5
Administrative  3.7 / 5
0
5
English Language  3.5 / 5
0
5
Transportation  3.5 / 5
0
5

Abilities

Key abilities for dispatchers, except police, fire, and ambulance, rated on an importance scale of 0 to 5:

Speech Clarity  4.0 / 5
0
5
Oral Comprehension  4.0 / 5
0
5
Oral Expression  4.0 / 5
0
5
Speech Recognition  4.0 / 5
0
5
Deductive Reasoning  3.8 / 5
0
5
Near Vision  3.8 / 5
0
5

Daily Tasks

Dispatchers, Except Police, Fire, and Ambulance typically:

  • Schedule or dispatch workers, work crews, equipment, or service vehicles to appropriate locations, according to customer requests, specifications, or needs, using radios or telephones.
  • Prepare daily work and run schedules.
  • Confer with customers or supervising personnel to address questions, problems, or requests for service or equipment.
  • Relay work orders, messages, or information to or from work crews, supervisors, or field inspectors, using telephones or two-way radios.
  • Receive or prepare work orders.
  • Record and maintain files or records of customer requests, work or services performed, charges, expenses, inventory, or other dispatch information.
  • Arrange for necessary repairs to restore service and schedules.
  • Monitor personnel or equipment locations and utilization to coordinate service and schedules.
  • Determine types or amounts of equipment, vehicles, materials, or personnel required, according to work orders or specifications.
  • Advise personnel about traffic problems, such as construction areas, accidents, congestion, weather conditions, or other hazards.
  • Oversee all communications within specifically assigned territories.
  • Order supplies or equipment and issue them to personnel.

Work Activities

  • Getting Information
  • Identifying Objects, Actions, and Events
  • Working with Computers
  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Coordinating the Work and Activities of Others
  • Establishing and Maintaining Interpersonal Relationships
  • Monitoring Processes, Materials, or Surroundings
  • Judging the Qualities of Objects, Services, or People
  • Documenting/Recording Information
  • Resolving Conflicts and Negotiating with Others
  • Performing for or Working Directly with the Public

Tools & Technology

Common tools and software used in this occupation include: Hot technologies: Kronos Workforce Timekeeper, Microsoft Access In-demand technologies: Microsoft Excel

Related occupations to dispatchers, except police, fire, and ambulance include:

Also Known As

Aircraft Dispatcher, Airplane Dispatch Clerk, Auto Service Dispatcher (Automotive Service Dispatcher), Automobile Rental Dispatcher, Bus Dispatcher, Bus Starter, Bus and Trolley Dispatcher, Cab Starter, Cab Station Attendant, Car Dispatcher, Car Distributor, Car Starter, Car Supplier, Car Tracer, Charter Coordinator.

References

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