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What Does it Take to Be a Cafeteria, Food Concession, or Coffee Shop Counter Attendant?
Occupation Description Serve food to diners at counter or from a steam table.
What Do Cafeteria, Food Concession, and Coffee Shop Counter Attendants Do On a Daily Basis?
- Balance receipts and payments in cash registers.
- Order items needed to replenish supplies.
- Wrap menu item such as sandwiches, hot entrees, and desserts for serving or for takeout.
- Carve meat.
- Take customers’ orders and write ordered items on tickets, giving ticket stubs to customers when needed to identify filled orders.
- Brew coffee and tea, and fill containers with requested beverages.
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What Skills Do You Need to Work as a Cafeteria, Food Concession, or Counter Attendant?
When polled, Cafeteria, Food Concession, and Coffee Shop Counter Attendants say the following skills are most frequently used in their jobs:
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Service Orientation: Actively looking for ways to help people.
Time Management: Managing one’s own time and the time of others.
Speaking: Talking to others to convey information effectively.
Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.
Judgment and Decision Making: Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Types of Cafeteria, Food Concession, or Counter Attendant Jobs
- Fountain Waitress/Waiter
- Dish Up Person
- Soda Jerker
- Food Server
- Cafe Server
Cafeteria, Food Concession, or Counter Attendant Job Outlook
In the United States, there were 505,200 jobs for Cafeteria, Food Concession, or Coffee Shop Counter Attendant in 2016. New jobs are being produced at a rate of 4.6% which is below the national average. The Bureau of Labor Statistics predicts 23,100 new jobs for Cafeteria, Food Concession, or Coffee Shop Counter Attendant by 2026. There will be an estimated 113,200 positions for Cafeteria, Food Concession, or Counter Attendant per year.
The states with the most job growth for Cafeteria, Food Concession, or Counter Attendant are Utah, Colorado, and Arizona. Watch out if you plan on working in Maine, Minnesota, or Ohio. These states have the worst job growth for this type of profession.
Cafeteria, Food Concession, or Counter Attendant Average Salary
The typical yearly salary for Cafeteria, Food Concession, and Coffee Shop Counter Attendants is somewhere between $17,790 and $30,500.
Cafeteria, Food Concession, and Coffee Shop Counter Attendants who work in District of Columbia, Washington, or California, make the highest salaries.
How much do Cafeteria, Food Concession, and Coffee Shop Counter Attendants make in different U.S. states?
| State | Annual Mean Salary |
|---|---|
| Alabama | $20,180 |
| Alaska | $24,750 |
| Arizona | $25,530 |
| Arkansas | $22,030 |
| California | $28,120 |
| Colorado | $24,300 |
| Connecticut | $25,860 |
| Delaware | $21,690 |
| District of Columbia | $31,780 |
| Florida | $20,970 |
| Georgia | $19,830 |
| Hawaii | $25,060 |
| Idaho | $21,920 |
| Illinois | $23,830 |
| Indiana | $19,600 |
| Iowa | $21,090 |
| Kansas | $19,300 |
| Kentucky | $20,150 |
| Louisiana | $18,420 |
| Maine | $23,040 |
| Maryland | $24,010 |
| Massachusetts | $26,780 |
| Michigan | $22,870 |
| Minnesota | $23,290 |
| Mississippi | $18,720 |
| Missouri | $21,300 |
| Montana | $21,320 |
| Nebraska | $21,690 |
| Nevada | $25,440 |
| New Hampshire | $23,440 |
| New Jersey | $21,800 |
| New Mexico | $20,180 |
| New York | $25,680 |
| North Carolina | $20,980 |
| North Dakota | $23,850 |
| Ohio | $22,340 |
| Oklahoma | $19,520 |
| Oregon | $26,020 |
| Pennsylvania | $20,690 |
| Rhode Island | $24,610 |
| South Carolina | $20,010 |
| South Dakota | $21,860 |
| Tennessee | $19,270 |
| Texas | $21,140 |
| Utah | $21,900 |
| Vermont | $25,490 |
| Virginia | $21,640 |
| Washington | $27,720 |
| West Virginia | $21,850 |
| Wisconsin | $19,890 |
| Wyoming | $20,840 |
Tools & Technologies Used by Cafeteria, Food Concession, and Coffee Shop Counter Attendants
Although they’re not necessarily needed for all jobs, the following technologies are used by many Cafeteria, Food Concession, and Coffee Shop Counter Attendants:
- Data entry software
- Microsoft Windows
- Point of sale POS software
- Plexis Software Plexis POS
- RestaurantPlus PRO
- Aldelo Systems Aldelo for Restaurants Pro
- Foodman Home-Delivery
Becoming a Cafeteria, Food Concession, or Counter Attendant
What education is needed to be a Cafeteria, Food Concession, or Coffee Shop Counter Attendant?
What work experience do I need to become a Cafeteria, Food Concession, or Counter Attendant?
Other Jobs You May be Interested In
Those thinking about becoming a Cafeteria, Food Concession, or Coffee Shop Counter Attendant might also be interested in the following careers:
- Dining Room and Cafeteria Attendants and Bartender Helpers
- Library Assistants, Clerical
- Amusement and Recreation Attendants
Career changers with experience as a Cafeteria, Food Concession, or Coffee Shop Counter Attendant sometimes find work in one of the following fields:
References:
More about our data sources and methodologies.
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