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What You Need to Know About Cafeteria, Food Concession, or Coffee Shop Counter Attendant
Cafeteria, Food Concession, or Counter Attendant Definition Serve food to diners at counter or from a steam table.
Cafeteria, Food Concession, or Counter Attendant Responsibilities
- Set up dining areas for meals and clear them following meals.
- Arrange reservations for patrons of dining establishments.
- Take customers’ orders and write ordered items on tickets, giving ticket stubs to customers when needed to identify filled orders.
- Perform cleaning duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.
- Deliver orders to kitchens, and pick up and serve food when it is ready.
- Cook food or prepare food items, such as sandwiches, salads, and ice cream dishes, using standard formulas or following directions.
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Cafeteria, Food Concession, or Counter Attendant Skills
Cafeteria, Food Concession, and Coffee Shop Counter Attendants state the following job skills are important in their day-to-day work.
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Service Orientation: Actively looking for ways to help people.
Speaking: Talking to others to convey information effectively.
Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.
Time Management: Managing one’s own time and the time of others.
Reading Comprehension: Understanding written sentences and paragraphs in work related documents.
Types of Cafeteria, Food Concession, or Coffee Shop Counter Attendant
- Fountain Server
- Steam Table Attendant
- Concessionaire
- Fountain Clerk
- Ice Cream Shop Associate
Cafeteria, Food Concession, or Counter Attendant Employment Estimates
There were about 505,200 jobs for Cafeteria, Food Concession, or Coffee Shop Counter Attendant in 2016 (in the United States). New jobs are being produced at a rate of 4.6% which is below the national average. The Bureau of Labor Statistics predicts 23,100 new jobs for Cafeteria, Food Concession, or Coffee Shop Counter Attendant by 2026. The BLS estimates 113,200 yearly job openings in this field.
The states with the most job growth for Cafeteria, Food Concession, or Counter Attendant are Utah, Colorado, and Arizona. Watch out if you plan on working in Maine, Minnesota, or Ohio. These states have the worst job growth for this type of profession.
What is the Average Salary of a Cafeteria, Food Concession, or Counter Attendant
The salary for Cafeteria, Food Concession, and Coffee Shop Counter Attendants ranges between about $17,790 and $30,500 a year.
Cafeteria, Food Concession, and Coffee Shop Counter Attendants who work in District of Columbia, Washington, or California, make the highest salaries.
How much do Cafeteria, Food Concession, and Coffee Shop Counter Attendants make in different U.S. states?
| State | Annual Mean Salary |
|---|---|
| Alabama | $20,180 |
| Alaska | $24,750 |
| Arizona | $25,530 |
| Arkansas | $22,030 |
| California | $28,120 |
| Colorado | $24,300 |
| Connecticut | $25,860 |
| Delaware | $21,690 |
| District of Columbia | $31,780 |
| Florida | $20,970 |
| Georgia | $19,830 |
| Hawaii | $25,060 |
| Idaho | $21,920 |
| Illinois | $23,830 |
| Indiana | $19,600 |
| Iowa | $21,090 |
| Kansas | $19,300 |
| Kentucky | $20,150 |
| Louisiana | $18,420 |
| Maine | $23,040 |
| Maryland | $24,010 |
| Massachusetts | $26,780 |
| Michigan | $22,870 |
| Minnesota | $23,290 |
| Mississippi | $18,720 |
| Missouri | $21,300 |
| Montana | $21,320 |
| Nebraska | $21,690 |
| Nevada | $25,440 |
| New Hampshire | $23,440 |
| New Jersey | $21,800 |
| New Mexico | $20,180 |
| New York | $25,680 |
| North Carolina | $20,980 |
| North Dakota | $23,850 |
| Ohio | $22,340 |
| Oklahoma | $19,520 |
| Oregon | $26,020 |
| Pennsylvania | $20,690 |
| Rhode Island | $24,610 |
| South Carolina | $20,010 |
| South Dakota | $21,860 |
| Tennessee | $19,270 |
| Texas | $21,140 |
| Utah | $21,900 |
| Vermont | $25,490 |
| Virginia | $21,640 |
| Washington | $27,720 |
| West Virginia | $21,850 |
| Wisconsin | $19,890 |
| Wyoming | $20,840 |
What Tools do Cafeteria, Food Concession, and Coffee Shop Counter Attendants Use?
Below is a list of the types of tools and technologies that Cafeteria, Food Concession, and Coffee Shop Counter Attendants may use on a daily basis:
- Data entry software
- Microsoft Windows
- Point of sale POS software
- Plexis Software Plexis POS
- RestaurantPlus PRO
- Aldelo Systems Aldelo for Restaurants Pro
- Foodman Home-Delivery
How do I Become a Cafeteria, Food Concession, or Counter Attendant?
What education or degrees do I need to become a Cafeteria, Food Concession, or Coffee Shop Counter Attendant?
What work experience do I need to become a Cafeteria, Food Concession, or Counter Attendant?
Cafeteria, Food Concession, and Coffee Shop Counter Attendants Sector
The table below shows the approximate number of Cafeteria, Food Concession, and Coffee Shop Counter Attendants employed by various industries.
Other Jobs You May be Interested In
Those thinking about becoming a Cafeteria, Food Concession, or Coffee Shop Counter Attendant might also be interested in the following careers:
- Dining Room and Cafeteria Attendants and Bartender Helpers
- Library Assistants, Clerical
- Amusement and Recreation Attendants
Career changers with experience as a Cafeteria, Food Concession, or Coffee Shop Counter Attendant sometimes find work in one of the following fields:
References:
More about our data sources and methodologies.
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