What Does it Take to Be a Cafeteria, Food Concession, or Coffee Shop Counter Attendant?
Cafeteria, Food Concession, or Counter Attendant Job Description Serve food to diners at counter or from a steam table.
Cafeteria, Food Concession, or Counter Attendant Responsibilities
- Perform cleaning duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.
- Add relishes and garnishes to food orders, according to instructions.
- Take customers' orders and write ordered items on tickets, giving ticket stubs to customers when needed to identify filled orders.
- Cook food or prepare food items, such as sandwiches, salads, and ice cream dishes, using standard formulas or following directions.
- Carve meat.
- Arrange reservations for patrons of dining establishments.
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Cafeteria, Food Concession, or Counter Attendant Required Skills
Cafeteria, Food Concession, and Coffee Shop Counter Attendants state the following job skills are important in their day-to-day work.
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Service Orientation: Actively looking for ways to help people.
Time Management: Managing one’s own time and the time of others.
Speaking: Talking to others to convey information effectively.
Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do.
Judgment and Decision Making: Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Related Job Titles
- Snack Bar Attendant
- Ice Cream Server
- Counter Waitress/Waiter
- Fountain Helper
- Ice Cream Dipper
Job Outlook for Cafeteria, Food Concession, and Coffee Shop Counter Attendants
In the United States, there were 505,200 jobs for Cafeteria, Food Concession, or Coffee Shop Counter Attendant in 2016. New jobs are being produced at a rate of 4.6% which is below the national average. The Bureau of Labor Statistics predicts 23,100 new jobs for Cafeteria, Food Concession, or Coffee Shop Counter Attendant by 2026. Due to new job openings and attrition, there will be an average of 113,200 job openings in this field each year.
The states with the most job growth for Cafeteria, Food Concession, or Counter Attendant are Utah, Colorado, and Arizona. Watch out if you plan on working in Maine, Minnesota, or Ohio. These states have the worst job growth for this type of profession.
Cafeteria, Food Concession, or Counter Attendant Average Salary
The salary for Cafeteria, Food Concession, and Coffee Shop Counter Attendants ranges between about $17,790 and $30,500 a year.
Cafeteria, Food Concession, and Coffee Shop Counter Attendants who work in District of Columbia, Washington, or California, make the highest salaries.
Below is a list of the median annual salaries for Cafeteria, Food Concession, and Coffee Shop Counter Attendants in different U.S. states.
State | Annual Mean Salary |
---|---|
Alabama | $20,180 |
Alaska | $24,750 |
Arizona | $25,530 |
Arkansas | $22,030 |
California | $28,120 |
Colorado | $24,300 |
Connecticut | $25,860 |
Delaware | $21,690 |
District of Columbia | $31,780 |
Florida | $20,970 |
Georgia | $19,830 |
Hawaii | $25,060 |
Idaho | $21,920 |
Illinois | $23,830 |
Indiana | $19,600 |
Iowa | $21,090 |
Kansas | $19,300 |
Kentucky | $20,150 |
Louisiana | $18,420 |
Maine | $23,040 |
Maryland | $24,010 |
Massachusetts | $26,780 |
Michigan | $22,870 |
Minnesota | $23,290 |
Mississippi | $18,720 |
Missouri | $21,300 |
Montana | $21,320 |
Nebraska | $21,690 |
Nevada | $25,440 |
New Hampshire | $23,440 |
New Jersey | $21,800 |
New Mexico | $20,180 |
New York | $25,680 |
North Carolina | $20,980 |
North Dakota | $23,850 |
Ohio | $22,340 |
Oklahoma | $19,520 |
Oregon | $26,020 |
Pennsylvania | $20,690 |
Rhode Island | $24,610 |
South Carolina | $20,010 |
South Dakota | $21,860 |
Tennessee | $19,270 |
Texas | $21,140 |
Utah | $21,900 |
Vermont | $25,490 |
Virginia | $21,640 |
Washington | $27,720 |
West Virginia | $21,850 |
Wisconsin | $19,890 |
Wyoming | $20,840 |
What Tools do Cafeteria, Food Concession, and Coffee Shop Counter Attendants Use?
Although they’re not necessarily needed for all jobs, the following technologies are used by many Cafeteria, Food Concession, and Coffee Shop Counter Attendants:
- Data entry software
- Microsoft Windows
- Point of sale POS software
- Plexis Software Plexis POS
- RestaurantPlus PRO
- Aldelo Systems Aldelo for Restaurants Pro
- Foodman Home-Delivery
How to Become a Cafeteria, Food Concession, or Counter Attendant
What education or degrees do I need to become a Cafeteria, Food Concession, or Coffee Shop Counter Attendant?
What work experience do I need to become a Cafeteria, Food Concession, or Counter Attendant?
Cafeteria, Food Concession, and Coffee Shop Counter Attendants Sector
The table below shows the approximate number of Cafeteria, Food Concession, and Coffee Shop Counter Attendants employed by various industries.
Related Careers
Those thinking about becoming a Cafeteria, Food Concession, or Coffee Shop Counter Attendant might also be interested in the following careers:
- Dining Room and Cafeteria Attendants and Bartender Helpers
- Library Assistants, Clerical
- Amusement and Recreation Attendants
Career changers with experience as a Cafeteria, Food Concession, or Coffee Shop Counter Attendant sometimes find work in one of the following fields:
References:
More about our data sources and methodologies.
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