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Counter and Rental Clerks in Illinois

Want to work as a Counter and Rental Clerks in Illinois? Below are the key facts. Receive orders, generally in person, for repairs, rentals, and services. May describe available options, compute cost, and accept payment. Excludes “Fast Food and Counter Workers” (35-3023), “Hotel, Motel, and Resort Desk Clerks” (43-4081), “Order Clerks” (43-4151), and “Reservation and Transportation Ticket Agents and Travel Clerks” (43-4181).

What do Counter and Rental Clerks Make in Illinois?

For a counter and rental clerks working in Illinois, the typical annual salary is $36,830 per year (or about $17.71/hour).Annual wages span from $30,780 at the 10th percentile to $59,480 at the 90th percentile.

Wage Statistic	Annual	Hourly
10th percentile	$30,780	$14.80
25th percentile	$34,760	$16.71
Median (50th)	$36,830	$17.71
75th percentile	$47,820	$22.99
90th percentile	$59,480	$28.60

The job concentration index in Illinois nationwide is 0.73, indicating fewer counter and rental clerks per worker than the national average.

National Wage Comparison

Nationally, counter and rental clerks earn a median of $38,968 per year ($18.73/hour), lower than the Illinois median.

Employment Outlook

Nationally, total employment in this occupation is 1,411,819 counter and rental clerks across the United States. In Illinois alone, approximately 11,420 people work in this role. That’s more than the typical state, which employs around 3,900 counter and rental clerks.

Top Illinois Metros for Counter and Rental Clerks

The largest metro-area employers of counter and rental clerks in Illinois.

Metro Area	Number Employed	Annual Median Salary
Chicago-Naperville-Elgin, IL-IN	8,870	$36,820
Peoria, IL	320	$43,940
Bloomington, IL	220	$34,230
Rockford, IL	190	$37,220
Springfield, IL	190	$36,800
Champaign-Urbana, IL	170	$38,410
Kankakee, IL	90	$35,970
Decatur, IL	60	$34,620

Top States for Counter and Rental Clerks Employment

The table below shows the states where the most counter and rental clerks work.

State	Number Employed
California	69,870
Texas	37,680
Florida	29,150
New York	18,900
North Carolina	16,150
Washington	16,010
Colorado	14,660
Virginia	14,080
Michigan	11,610
Illinois	11,420
New Jersey	10,430
Georgia	10,180
Pennsylvania	10,050
Indiana	9,750
Ohio	9,430
Arizona	8,100
Alabama	7,460
Tennessee	5,910
Wisconsin	5,890
Massachusetts	5,830

Highest-Paying States for Counter and Rental Clerks

The highest-paying states for counter and rental clerks.

State	Annual Median Salary
District of Columbia	$49,130
Washington	$47,420
Vermont	$46,940
New Hampshire	$45,540
New Jersey	$45,260
Colorado	$44,850
New York	$44,630
Hawaii	$44,250
Wisconsin	$43,950
Oregon	$42,730

Skills

The most important counter and rental clerks skills, rated on an importance scale of 0 to 5:

Knowledge Areas

Core knowledge areas for this occupation, rated on an importance scale of 0 to 5:

Abilities

Key abilities for counter and rental clerks, rated on an importance scale of 0 to 5:

Daily Tasks

Common tasks include:

• Compute charges for merchandise or services and receive payments.
• Receive orders for services, such as rentals, repairs, dry cleaning, and storage.
• Explain rental fees, policies, and procedures.
• Provide information about rental items, such as availability, operation, or description.
• Advise customers on use and care of merchandise.
• Greet customers and discuss the type, quality, and quantity of merchandise sought for rental.
• Answer telephones to provide information and receive orders.
• Inspect and adjust rental items to meet needs of customer.
• Prepare rental forms, obtaining customer signature and other information, such as required licenses.
• Rent items, arrange for provision of services to customers, and accept returns.
• Keep records of transactions and of the number of customers entering an establishment.
• Receive, examine, and tag articles to be altered, cleaned, stored, or repaired.

Work Activities

• Performing for or Working Directly with the Public
• Documenting/Recording Information
• Processing Information
• Communicating with Supervisors, Peers, or Subordinates
• Making Decisions and Solving Problems
• Identifying Objects, Actions, and Events
• Working with Computers
• Selling or Influencing Others
• Getting Information
• Operating Vehicles, Mechanized Devices, or Equipment
• Communicating with People Outside the Organization
• Resolving Conflicts and Negotiating with Others

Tools & Technology

Software and systems commonly involved: Hot technologies: Microsoft Excel In-demand technologies: Microsoft Excel

Related Careers

Careers similar to counter and rental clerks include:

• Wholesale and Retail Buyers, Except Farm Products
• Concierges
• First-Line Supervisors of Retail Sales Workers
• First-Line Supervisors of Non-Retail Sales Workers
• Cashiers
• Parts Salespersons

Also Known As

Airplane Charter Clerk, Apartment Rental Clerk, Apparel Rental Clerk, Auto Rental Clerk, Automobile Rental Clerk, Automotive Customer Service Advisor (Auto Customer Service Advisor), Baby Stroller Rental Clerk, Bicycle Rental Clerk, Boat Rental Clerk, Boats Renter, Car Rental Agent, Check Out Clerk, Clerk Cashier, Clock Repair Clerk, Counter Attendant.

References

• U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics — https://www.bls.gov/oes/
• O*NET Online — https://www.onetonline.org/
• BLS Employment Projections — https://www.bls.gov/emp/
• O*NET-SOC code: 41-2021.00