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Concierges in Illinois
Considering working as a Concierges in Illinois? Here’s what you need to know. Assist patrons at hotel, apartment, or office building with personal services. May take messages; arrange or give advice on transportation, business services, or entertainment; or monitor guest requests for housekeeping and maintenance.
What do Concierges Make in Illinois?
The concierges working in Illinois, the median annual wage is $38,870 per year (or roughly $18.69/hour).Earnings range from $32,330 at the 10th percentile to $57,030 at the 90th percentile.
| Wage Statistic | Annual | Hourly |
|---|---|---|
| 10th percentile | $32,330 | $15.54 |
| 25th percentile | $34,680 | $16.67 |
| Median (50th) | $38,870 | $18.69 |
| 75th percentile | $47,560 | $22.86 |
| 90th percentile | $57,030 | $27.42 |
Location quotient — how concentrated this career is in Illinois relative to the national average — is 0.43, meaning fewer concierges per worker than the national average.
National Wage Comparison
Nationally, concierges earn a median of $57,046 per year ($27.43/hour), below the Illinois median.
Employment Outlook
National employment for 586,456 concierges nationwide. In Illinois alone, around 740 people work in this role. That puts the state above the typical state, which employs around 350 concierges.
Top Illinois Metros for Concierges
The metro areas below employ the most concierges in Illinois.
| Metro Area | Number Employed | Annual Median Salary |
|---|---|---|
| Chicago-Naperville-Elgin, IL-IN | 590 | $39,300 |
Top States for Concierges Employment
View the states that employ the most concierges work.
| State | Number Employed |
|---|---|
| Florida | 5,350 |
| California | 5,250 |
| New York | 5,040 |
| District of Columbia | 3,640 |
| New Jersey | 2,440 |
| Virginia | 2,380 |
| Texas | 2,180 |
| Pennsylvania | 1,870 |
| Maryland | 1,350 |
| Massachusetts | 1,330 |
| Georgia | 1,090 |
| Nevada | 1,060 |
| Michigan | 980 |
| Washington | 870 |
| Illinois | 740 |
| North Carolina | 680 |
| Colorado | 640 |
| South Carolina | 620 |
| Hawaii | 530 |
| Kentucky | 510 |
Highest-Paying States for Concierges
Where concierges earn the most: concierges.
| State | Annual Median Salary |
|---|---|
| New York | $58,460 |
| Hawaii | $57,060 |
| Wyoming | $49,270 |
| California | $43,880 |
| Iowa | $43,000 |
| Washington | $42,770 |
| Colorado | $42,140 |
| Maine | $39,190 |
| Oregon | $38,970 |
| Illinois | $38,870 |
Skills
The most important concierges skills, rated on an importance scale of 0 to 5:
Knowledge Areas
Important knowledge areas for this occupation, rated on an importance scale of 0 to 5:
Abilities
Key abilities for concierges, rated on an importance scale of 0 to 5:
Daily Tasks
Common tasks include:
- Provide information about local features, such as shopping, dining, nightlife, or recreational destinations.
- Make reservations for patrons, such as for dinner, spa treatments, or golf tee times, and obtain tickets to special events.
- Provide directions to guests.
- Order flowers for guests.
- Make travel arrangements for sightseeing or other tours.
- Pick up and deliver items or run errands for guests.
- Plan special events, parties, or meetings, which may include booking musicians or celebrities.
- Book airline or train tickets, reserve rental cars, or arrange shuttle service for guests.
- Arrange childcare services for guests.
- Carry out unusual requests, such as searching for hard-to-find items or arranging for exotic services, such as hot-air balloon rides.
- Assist guests with special needs by providing equipment such as wheelchairs.
- Receive, store, or deliver luggage or mail.
Work Activities
- Getting Information
- Establishing and Maintaining Interpersonal Relationships
- Communicating with People Outside the Organization
- Performing for or Working Directly with the Public
- Making Decisions and Solving Problems
- Updating and Using Relevant Knowledge
- Communicating with Supervisors, Peers, or Subordinates
- Thinking Creatively
- Assisting and Caring for Others
- Organizing, Planning, and Prioritizing Work
- Documenting/Recording Information
- Identifying Objects, Actions, and Events
Tools & Technology
Common tools and software used in this occupation include: Hot technologies: Microsoft Excel In-demand technologies: Microsoft Excel
What Major Will Prepare You For This Career?
Programs that train for this career include:
Related Careers
Careers similar to concierges include:
- Lodging Managers
- Meeting, Convention, and Event Planners
- Waiters and Waitresses
- Food Servers, Nonrestaurant
- Dining Room and Cafeteria Attendants and Bartender Helpers
- Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop
Also Known As
Activities Concierge, Chef Concierge, Club Concierge, Concierge, Concierge Security Officer, Conference Concierge, Event Concierge, Front Desk Agent, Front Desk Concierge, Guest Service Agent, Health Concierge, Hospitality Aide, Hotel Concierge, Hotel Guest Service Agent, Lobby Concierge.
References
- U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics — https://www.bls.gov/oes/
- O*NET Online — https://www.onetonline.org/
- BLS Employment Projections — https://www.bls.gov/emp/
- O*NET-SOC code: 39-6012.00
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