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Life As a Correspondence Clerk

Correspondence Clerk Example Compose letters or electronic correspondence in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, incorrect billings, or unsatisfactory services. Duties may include gathering data to formulate reply and preparing correspondence.

What Do Correspondence Clerks Do On a Daily Basis?

Compile data from records to prepare periodic reports.
Compile data pertinent to manufacture of special products for customers.
Submit completed documents to typists for typing in final form, and instruct typists in matters such as format, addresses, addressees, and the necessary number of copies.
Review correspondence for format and typographical accuracy, assemble the information into a prescribed form with the correct number of copies, and submit it to an authorized official for signature.
Present clear and concise explanations of governing rules and regulations.
Complete form letters in response to requests or problems identified by correspondence.

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Qualities of a Correspondence Clerk

Below is a list of the skills most Correspondence Clerks say are important on the job.

Writing: Communicating effectively in writing as appropriate for the needs of the audience.

Reading Comprehension: Understanding written sentences and paragraphs in work related documents.

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Judgment and Decision Making: Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Speaking: Talking to others to convey information effectively.

Types of Correspondence Clerk

Fans Clerk
Membership Correspondent
Fan Mail Editor
Correspondence Renew Clerk
Customer Service Correspondence Clerk

Job Outlook for Correspondence Clerks

In the United States, there were 7,200 jobs for Correspondence Clerk in 2016. New jobs are being produced at a rate of 2.8% which is below the national average. The Bureau of Labor Statistics predicts 200 new jobs for Correspondence Clerk by 2026. Due to new job openings and attrition, there will be an average of 800 job openings in this field each year.

The states with the most job growth for Correspondence Clerk are Oregon, Oklahoma, and Texas. Watch out if you plan on working in Colorado, Illinois, or Ohio. These states have the worst job growth for this type of profession.

Do Correspondence Clerks Make A Lot Of Money?

The typical yearly salary for Correspondence Clerks is somewhere between $24,460 and $56,550.

Correspondence Clerks who work in Rhode Island, New Jersey, or Massachusetts, make the highest salaries.

Below is a list of the median annual salaries for Correspondence Clerks in different U.S. states.

State	Annual Mean Salary
Alabama	$29,640
Arizona	$42,990
California	$45,530
Colorado	$40,620
Connecticut	$41,470
Florida	$38,880
Georgia	$44,360
Hawaii	$38,260
Illinois	$36,600
Indiana	$30,600
Iowa	$29,840
Kansas	$37,610
Louisiana	$43,360
Maine	$35,920
Maryland	$42,440
Massachusetts	$44,930
Michigan	$31,580
Missouri	$36,350
New Hampshire	$36,510
New Jersey	$45,370
New York	$43,140
North Carolina	$38,700
Ohio	$32,630
Oklahoma	$37,540
Oregon	$39,000
Pennsylvania	$41,490
Rhode Island	$46,820
South Carolina	$40,930
South Dakota	$29,110
Tennessee	$39,240
Texas	$41,750
Virginia	$40,290
Washington	$32,300

What Tools & Technology do Correspondence Clerks Use?

Below is a list of the types of tools and technologies that Correspondence Clerks may use on a daily basis:

Microsoft Excel
Microsoft Word
Microsoft Office
Microsoft Outlook
Data entry software
SAP
Microsoft SharePoint
Electronic health record EHR software

Becoming a Correspondence Clerk

Learn what Correspondence Clerk education requirements there are.

What work experience do I need to become a Correspondence Clerk?

Those thinking about becoming a Correspondence Clerk might also be interested in the following careers:

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References:

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