All About Correspondence Clerks
Correspondence Clerk Example Compose letters or electronic correspondence in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, incorrect billings, or unsatisfactory services. Duties may include gathering data to formulate reply and preparing correspondence.
Life As a Correspondence Clerk
- Maintain files and control records to show correspondence activities.
- Submit completed documents to typists for typing in final form, and instruct typists in matters such as format, addresses, addressees, and the necessary number of copies.
- Complete form letters in response to requests or problems identified by correspondence.
- Review correspondence for format and typographical accuracy, assemble the information into a prescribed form with the correct number of copies, and submit it to an authorized official for signature.
- Gather records pertinent to specific problems, review them for completeness and accuracy, and attach records to correspondence as necessary.
- Compute costs of records furnished to requesters, and write letters to obtain payment.
Things a Correspondence Clerk Should Know How to Do
Below is a list of the skills most Correspondence Clerks say are important on the job.
Writing: Communicating effectively in writing as appropriate for the needs of the audience.
Reading Comprehension: Understanding written sentences and paragraphs in work related documents.
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Judgment and Decision Making: Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Speaking: Talking to others to convey information effectively.
Related Job Titles
- Chargeback Specialist
- Claims Correspondence Clerk
- Correspondence Coordinator
- Office Technician
- Customer Service Correspondence Clerk
Correspondence Clerk Job Outlook
In the United States, there were 7,200 jobs for Correspondence Clerk in 2016. New jobs are being produced at a rate of 2.8% which is below the national average. The Bureau of Labor Statistics predicts 200 new jobs for Correspondence Clerk by 2026. There will be an estimated 800 positions for Correspondence Clerk per year.
The states with the most job growth for Correspondence Clerk are Oregon, Oklahoma, and Texas. Watch out if you plan on working in Colorado, Illinois, or Ohio. These states have the worst job growth for this type of profession.
Average Correspondence Clerks Salary
The typical yearly salary for Correspondence Clerks is somewhere between $24,460 and $56,550.
Correspondence Clerks who work in Rhode Island, New Jersey, or Massachusetts, make the highest salaries.
How much do Correspondence Clerks make in each U.S. state?
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Tools & Technologies Used by Correspondence Clerks
Below is a list of the types of tools and technologies that Correspondence Clerks may use on a daily basis:
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Microsoft Outlook
- Data entry software
- Microsoft SharePoint
- Electronic health record EHR software
How to Become a Correspondence Clerk
Education needed to be a Correspondence Clerk:
How many years of work experience do I need?
Where do Correspondence Clerks Work?
The table below shows the approximate number of Correspondence Clerks employed by various industries.
Those thinking about becoming a Correspondence Clerk might also be interested in the following careers:
More about our data sources and methodologies.
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