What Do Correspondence Clerk Do?
Correspondence Clerk Job Description Compose letters or electronic correspondence in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, incorrect billings, or unsatisfactory services. Duties may include gathering data to formulate reply and preparing correspondence.
Life As a Correspondence Clerk: What Do They Do?
- Complete form letters in response to requests or problems identified by correspondence.
- Present clear and concise explanations of governing rules and regulations.
- Compute costs of records furnished to requesters, and write letters to obtain payment.
- Route correspondence to other departments for reply.
- Confer with company personnel regarding feasibility of complying with writers’ requests.
- Maintain files and control records to show correspondence activities.
Correspondence Clerk Required Skills
Correspondence Clerks state the following job skills are important in their day-to-day work.
Writing: Communicating effectively in writing as appropriate for the needs of the audience.
Reading Comprehension: Understanding written sentences and paragraphs in work related documents.
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Judgment and Decision Making: Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Speaking: Talking to others to convey information effectively.
Types of Correspondence Clerk
- Chargeback Specialist
- Office Correspondent
- Membership Correspondent
- Customer Service Correspondence Clerk
- Authorizations Coordinator
Job Outlook for Correspondence Clerks
In the United States, there were 7,200 jobs for Correspondence Clerk in 2016. New jobs are being produced at a rate of 2.8% which is below the national average. The Bureau of Labor Statistics predicts 200 new jobs for Correspondence Clerk by 2026. The BLS estimates 800 yearly job openings in this field.
The states with the most job growth for Correspondence Clerk are Oregon, Oklahoma, and Texas. Watch out if you plan on working in Colorado, Illinois, or Ohio. These states have the worst job growth for this type of profession.
What is the Average Salary of a Correspondence Clerk
The average yearly salary of a Correspondence Clerk ranges between $24,460 and $56,550.
Correspondence Clerks who work in Rhode Island, New Jersey, or Massachusetts, make the highest salaries.
How much do Correspondence Clerks make in each U.S. state?
|State||Annual Mean Salary|
Tools & Technologies Used by Correspondence Clerks
Although they’re not necessarily needed for all jobs, the following technologies are used by many Correspondence Clerks:
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Microsoft Outlook
- Data entry software
- Microsoft SharePoint
- Electronic health record EHR software
How do I Become a Correspondence Clerk?
What education or degrees do I need to become a Correspondence Clerk?
How Long Does it Take to Become a Correspondence Clerk?
Where Correspondence Clerks Are Employed
Below are examples of industries where Correspondence Clerks work:
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Those thinking about becoming a Correspondence Clerk might also be interested in the following careers:
More about our data sources and methodologies.
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