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Concierges in Florida

Want to work as a Concierges in Florida? Below are the key facts. Assist patrons at hotel, apartment, or office building with personal services. May take messages; arrange or give advice on transportation, business services, or entertainment; or monitor guest requests for housekeeping and maintenance.

What do Concierges Make in Florida?

For concierges working in Florida, the typical annual salary is $33,770 per year (or about $16.23/hour).Earnings range from $31,200 at the 10th percentile to $44,910 at the 90th percentile.

Wage Statistic	Annual	Hourly
10th percentile	$31,200	$15.00
25th percentile	$31,510	$15.15
Median (50th)	$33,770	$16.23
75th percentile	$38,230	$18.38
90th percentile	$44,910	$21.59

The job concentration index in Florida compared to the national average — is 1.90, suggesting that concierges are more concentrated here than the national average.

National Wage Comparison

Nationally, concierges earn a median of $57,046 per year ($27.43/hour), below the Florida median.

Employment Outlook

National employment for 586,456 concierges across the United States. In Florida alone, around 5,350 people work in this role. That’s more than the typical state, which employs around 350 concierges.

Top Florida Metros for Concierges

The metro areas below employ the most concierges in Florida.

Metro Area	Number Employed	Annual Median Salary
Miami-Fort Lauderdale-West Palm Beach, FL	2,960	$32,560
Orlando-Kissimmee-Sanford, FL	840	$37,510
Tampa-St. Petersburg-Clearwater, FL	410	$34,220
Jacksonville, FL	150	$35,540
North Port-Bradenton-Sarasota, FL	90	$35,610
Naples-Marco Island, FL	80	$38,520
Crestview-Fort Walton Beach-Destin, FL	50	$35,620
Palm Bay-Melbourne-Titusville, FL	50	$31,640
Cape Coral-Fort Myers, FL	40	$33,090
Sebastian-Vero Beach-West Vero Corridor, FL	40	$32,960

Top States for Concierges Employment

These states have the highest employment of concierges work.

State	Number Employed
Florida	5,350
California	5,250
New York	5,040
District of Columbia	3,640
New Jersey	2,440
Virginia	2,380
Texas	2,180
Pennsylvania	1,870
Maryland	1,350
Massachusetts	1,330
Georgia	1,090
Nevada	1,060
Michigan	980
Washington	870
Illinois	740
North Carolina	680
Colorado	640
South Carolina	620
Hawaii	530
Kentucky	510

Highest-Paying States for Concierges

The highest-paying states for concierges.

State	Annual Median Salary
New York	$58,460
Hawaii	$57,060
Wyoming	$49,270
California	$43,880
Iowa	$43,000
Washington	$42,770
Colorado	$42,140
Maine	$39,190
Oregon	$38,970
Illinois	$38,870

Skills

Key concierges skills, rated on an importance scale of 0 to 5:

Knowledge Areas

Core knowledge areas for this occupation, rated on an importance scale of 0 to 5:

Abilities

The abilities that matter most for concierges, rated on an importance scale of 0 to 5:

Daily Tasks

Day-to-day, concierges typically:

• Provide information about local features, such as shopping, dining, nightlife, or recreational destinations.
• Make reservations for patrons, such as for dinner, spa treatments, or golf tee times, and obtain tickets to special events.
• Provide directions to guests.
• Order flowers for guests.
• Make travel arrangements for sightseeing or other tours.
• Pick up and deliver items or run errands for guests.
• Plan special events, parties, or meetings, which may include booking musicians or celebrities.
• Book airline or train tickets, reserve rental cars, or arrange shuttle service for guests.
• Arrange childcare services for guests.
• Carry out unusual requests, such as searching for hard-to-find items or arranging for exotic services, such as hot-air balloon rides.
• Assist guests with special needs by providing equipment such as wheelchairs.
• Receive, store, or deliver luggage or mail.

Work Activities

• Getting Information
• Establishing and Maintaining Interpersonal Relationships
• Communicating with People Outside the Organization
• Performing for or Working Directly with the Public
• Making Decisions and Solving Problems
• Updating and Using Relevant Knowledge
• Communicating with Supervisors, Peers, or Subordinates
• Thinking Creatively
• Assisting and Caring for Others
• Organizing, Planning, and Prioritizing Work
• Documenting/Recording Information
• Identifying Objects, Actions, and Events

Tools & Technology

Common tools and software used in this occupation include: Hot technologies: Microsoft Excel In-demand technologies: Microsoft Excel

What Major Will Prepare You For This Career?

Several college majors map to this occupation:

• Other Personal & Culinary Services

Related Careers

Related occupations to concierges include:

• Lodging Managers
• Meeting, Convention, and Event Planners
• Waiters and Waitresses
• Food Servers, Nonrestaurant
• Dining Room and Cafeteria Attendants and Bartender Helpers
• Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop

Also Known As

Activities Concierge, Chef Concierge, Club Concierge, Concierge, Concierge Security Officer, Conference Concierge, Event Concierge, Front Desk Agent, Front Desk Concierge, Guest Service Agent, Health Concierge, Hospitality Aide, Hotel Concierge, Hotel Guest Service Agent, Lobby Concierge.

References

• U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics — https://www.bls.gov/oes/
• O*NET Online — https://www.onetonline.org/
• BLS Employment Projections — https://www.bls.gov/emp/
• O*NET-SOC code: 39-6012.00