Life As an Usher, Lobby Attendant, or Ticket Taker
Occupation Description Assist patrons at entertainment events by performing duties, such as collecting admission tickets and passes from patrons, assisting in finding seats, searching for lost articles, and locating such facilities as rest rooms and telephones.
Usher, Lobby Attendant, or Ticket Taker Responsibilities
- Examine tickets or passes to verify authenticity, using criteria such as color or date issued.
- Search for lost articles or for parents of lost children.
- Verify credentials of patrons desiring entrance into press box and permit only authorized persons to enter.
- Maintain order and ensure adherence to safety rules.
- Guide patrons to exits or provide other instructions or assistance in case of emergency.
- Assist patrons in finding seats, lighting the way with flashlights, if necessary.
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Usher, Lobby Attendant, or Ticket Taker Skills
Below is a list of the skills most Ushers, Lobby Attendants, and Ticket Takers say are important on the job.
Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do.
Speaking: Talking to others to convey information effectively.
Service Orientation: Actively looking for ways to help people.
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Coordination: Adjusting actions in relation to others' actions.
Negotiation: Bringing others together and trying to reconcile differences.
Other Usher, Lobby Attendant, or Ticket Taker Job Titles
- Attractions Associate
- Visitor Services Specialist
- Volunteer Services Specialist
- Special Event Attendant
- Usher Floor Staff
Job Outlook for Ushers, Lobby Attendants, and Ticket Takers
In the United States, there were 117,700 jobs for Usher, Lobby Attendant, or Ticket Taker in 2016. New jobs are being produced at a rate of 7.4% which is above the national average. The Bureau of Labor Statistics predicts 8,700 new jobs for Usher, Lobby Attendant, or Ticket Taker by 2026. There will be an estimated 30,500 positions for Usher, Lobby Attendant, or Ticket Taker per year.
The states with the most job growth for Usher, Lobby Attendant, or Ticket Taker are Utah, Georgia, and Colorado. Watch out if you plan on working in Maine, Wisconsin, or Delaware. These states have the worst job growth for this type of profession.
How Much Does an Usher, Lobby Attendant, or Ticket Taker Make?
The typical yearly salary for Ushers, Lobby Attendants, and Ticket Takers is somewhere between $17,470 and $32,140.
Ushers, Lobby Attendants, and Ticket Takers who work in Washington, New York, or Vermont, make the highest salaries.
How much do Ushers, Lobby Attendants, and Ticket Takers make in different U.S. states?
| State | Annual Mean Salary |
|---|---|
| Alabama | $18,870 |
| Alaska | $23,600 |
| Arizona | $25,160 |
| Arkansas | $19,920 |
| California | $26,710 |
| Colorado | $24,090 |
| Connecticut | $26,360 |
| Delaware | $21,150 |
| Florida | $22,540 |
| Georgia | $21,750 |
| Hawaii | $23,880 |
| Idaho | $20,350 |
| Illinois | $22,990 |
| Indiana | $19,150 |
| Iowa | $20,110 |
| Kansas | $21,710 |
| Kentucky | $19,320 |
| Louisiana | $20,870 |
| Maine | $21,450 |
| Maryland | $22,650 |
| Massachusetts | $26,760 |
| Michigan | $23,300 |
| Minnesota | $24,320 |
| Mississippi | $21,430 |
| Missouri | $22,120 |
| Montana | $19,980 |
| Nebraska | $21,930 |
| Nevada | $24,550 |
| New Hampshire | $19,600 |
| New Jersey | $23,480 |
| New Mexico | $20,150 |
| New York | $29,510 |
| North Carolina | $20,130 |
| North Dakota | $20,150 |
| Ohio | $20,870 |
| Oklahoma | $18,860 |
| Oregon | $24,520 |
| Pennsylvania | $21,190 |
| Rhode Island | $25,100 |
| South Carolina | $19,630 |
| South Dakota | $21,500 |
| Tennessee | $20,000 |
| Texas | $22,830 |
| Utah | $21,370 |
| Vermont | $38,420 |
| Virginia | $20,930 |
| Washington | $29,550 |
| West Virginia | $20,870 |
| Wisconsin | $20,360 |
| Wyoming | $21,820 |
What Tools & Technology do Ushers, Lobby Attendants, and Ticket Takers Use?
Below is a list of the types of tools and technologies that Ushers, Lobby Attendants, and Ticket Takers may use on a daily basis:
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Microsoft Windows Mobile
How do I Become an Usher, Lobby Attendant, or Ticket Taker?
What education or degrees do I need to become an Usher, Lobby Attendant, or Ticket Taker?
How Long Does it Take to Become an Usher, Lobby Attendant, or Ticket Taker?
Where Ushers, Lobby Attendants, and Ticket Takers Are Employed
Below are examples of industries where Ushers, Lobby Attendants, and Ticket Takers work:
References:
More about our data sources and methodologies.
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