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What Do Usher, Lobby Attendant, or Ticket Taker Do?
Position Description Assist patrons at entertainment events by performing duties, such as collecting admission tickets and passes from patrons, assisting in finding seats, searching for lost articles, and locating such facilities as rest rooms and telephones.
What Do Ushers, Lobby Attendants, and Ticket Takers Do On a Daily Basis?
- Examine tickets or passes to verify authenticity, using criteria such as color or date issued.
- Refuse admittance to undesirable persons or persons without tickets or passes.
- Maintain order and ensure adherence to safety rules.
- Operate refreshment stands during intermission or obtain refreshments for press box patrons during performances.
- Verify credentials of patrons desiring entrance into press box and permit only authorized persons to enter.
- Manage informational kiosks or displays of event signs or posters.
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Qualities of an Usher, Lobby Attendant, or Ticket Taker
Below is a list of the skills most Ushers, Lobby Attendants, and Ticket Takers say are important on the job.
Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.
Speaking: Talking to others to convey information effectively.
Service Orientation: Actively looking for ways to help people.
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Coordination: Adjusting actions in relation to others’ actions.
Negotiation: Bringing others together and trying to reconcile differences.
Types of Usher, Lobby Attendant, or Ticket Taker
- Press Box Custodian
- Volunteer Services Specialist
- Greeter
- Visitor Services Associate
- Docent
Job Outlook for Ushers, Lobby Attendants, and Ticket Takers
In 2016, there was an estimated number of 117,700 jobs in the United States for Usher, Lobby Attendant, or Ticket Taker. New jobs are being produced at a rate of 7.4% which is above the national average. The Bureau of Labor Statistics predicts 8,700 new jobs for Usher, Lobby Attendant, or Ticket Taker by 2026. Due to new job openings and attrition, there will be an average of 30,500 job openings in this field each year.
The states with the most job growth for Usher, Lobby Attendant, or Ticket Taker are Utah, Georgia, and Colorado. Watch out if you plan on working in Maine, Wisconsin, or Delaware. These states have the worst job growth for this type of profession.
Salary for an Usher, Lobby Attendant, or Ticket Taker
The average yearly salary of an Usher, Lobby Attendant, or Ticket Taker ranges between $17,470 and $32,140.
Ushers, Lobby Attendants, and Ticket Takers who work in Washington, New York, or Vermont, make the highest salaries.
Below is a list of the median annual salaries for Ushers, Lobby Attendants, and Ticket Takers in different U.S. states.
| State | Annual Mean Salary |
|---|---|
| Alabama | $18,870 |
| Alaska | $23,600 |
| Arizona | $25,160 |
| Arkansas | $19,920 |
| California | $26,710 |
| Colorado | $24,090 |
| Connecticut | $26,360 |
| Delaware | $21,150 |
| Florida | $22,540 |
| Georgia | $21,750 |
| Hawaii | $23,880 |
| Idaho | $20,350 |
| Illinois | $22,990 |
| Indiana | $19,150 |
| Iowa | $20,110 |
| Kansas | $21,710 |
| Kentucky | $19,320 |
| Louisiana | $20,870 |
| Maine | $21,450 |
| Maryland | $22,650 |
| Massachusetts | $26,760 |
| Michigan | $23,300 |
| Minnesota | $24,320 |
| Mississippi | $21,430 |
| Missouri | $22,120 |
| Montana | $19,980 |
| Nebraska | $21,930 |
| Nevada | $24,550 |
| New Hampshire | $19,600 |
| New Jersey | $23,480 |
| New Mexico | $20,150 |
| New York | $29,510 |
| North Carolina | $20,130 |
| North Dakota | $20,150 |
| Ohio | $20,870 |
| Oklahoma | $18,860 |
| Oregon | $24,520 |
| Pennsylvania | $21,190 |
| Rhode Island | $25,100 |
| South Carolina | $19,630 |
| South Dakota | $21,500 |
| Tennessee | $20,000 |
| Texas | $22,830 |
| Utah | $21,370 |
| Vermont | $38,420 |
| Virginia | $20,930 |
| Washington | $29,550 |
| West Virginia | $20,870 |
| Wisconsin | $20,360 |
| Wyoming | $21,820 |
What Tools do Ushers, Lobby Attendants, and Ticket Takers Use?
Below is a list of the types of tools and technologies that Ushers, Lobby Attendants, and Ticket Takers may use on a daily basis:
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Microsoft Windows Mobile
Becoming an Usher, Lobby Attendant, or Ticket Taker
Are there Ushers, Lobby Attendants, and Ticket Takers education requirements?
How Long Does it Take to Become an Usher, Lobby Attendant, or Ticket Taker?
References:
More about our data sources and methodologies.
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