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Transportation Attendant

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What Does it Take to Be a Transportation Attendant?

Job Description: Provide services to ensure the safety and comfort of passengers aboard ships, buses, trains, or within the station or terminal. Perform duties such as greeting passengers, explaining the use of safety equipment, serving meals or beverages, or answering questions related to travel.

What Do Transportation Attendants Do On a Daily Basis?

  • Perform equipment safety checks prior to departure.
  • Respond to passengers' questions, requests, or complaints.
  • Adjust window shades or seat cushions at the request of passengers.
  • Signal transportation operators to stop or to proceed.
  • Greet passengers boarding transportation equipment and announce routes and stops.
  • Provide boarding assistance to elderly, sick, or injured people.

What a Transportation Attendant Should Know

Transportation Attendants state the following job skills are important in their day-to-day work.

Service Orientation: Actively looking for ways to help people.

Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do.

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking: Talking to others to convey information effectively.

Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Persuasion: Persuading others to change their minds or behavior.

  • Dining Car Steward
  • Railroad Dining Car Steward/Stewardess
  • Airline Lounge Receptionist
  • Train Attendant
  • Bus Monitor

Job Outlook for Transportation Attendants

In the United States, there were 18,500 jobs for Transportation Attendant in 2016. New jobs are being produced at a rate of 8.1% which is above the national average. The Bureau of Labor Statistics predicts 1,500 new jobs for Transportation Attendant by 2026. The BLS estimates 2,700 yearly job openings in this field.

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The states with the most job growth for Transportation Attendant are Washington, Michigan, and Nevada. Watch out if you plan on working in New Jersey, Tennessee, or South Carolina. These states have the worst job growth for this type of profession.

Transportation Attendant Salary

The typical yearly salary for Transportation Attendants is somewhere between $19,690 and $46,060.

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Transportation Attendants who work in Alaska, District of Columbia, or California, make the highest salaries.

Below is a list of the median annual salaries for Transportation Attendants in different U.S. states.

State Annual Mean Salary
Alaska $43,160
Arizona $27,700
Arkansas $23,930
California $38,420
Connecticut $28,230
District of Columbia $41,130
Florida $25,320
Georgia $23,160
Hawaii $29,660
Idaho $26,650
Illinois $24,990
Indiana $29,340
Iowa $27,770
Kansas $23,340
Louisiana $24,280
Maryland $25,900
Massachusetts $33,480
Michigan $26,310
Minnesota $37,350
Missouri $30,830
Nebraska $29,330
Nevada $31,440
New Hampshire $24,770
New Jersey $26,360
New York $27,590
North Carolina $22,030
Ohio $29,810
Oklahoma $24,420
Oregon $40,420
Pennsylvania $26,790
South Carolina $30,250
Tennessee $23,640
Texas $21,070
Utah $27,040
Virginia $27,870
Washington $36,100

What Tools & Technology do Transportation Attendants Use?

Although they’re not necessarily needed for all jobs, the following technologies are used by many Transportation Attendants:

  • Microsoft Word
  • Microsoft Office
  • Data entry software
  • Email software
  • Microsoft Windows
  • Appointment scheduling software
  • Time tracking software

How do I Become a Transportation Attendant?

What education or degrees do I need to become a Transportation Attendant?

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How Long Does it Take to Become a Transportation Attendant?

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Who Employs Transportation Attendants?

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The table below shows the approximate number of Transportation Attendants employed by various industries.

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Other Jobs You May be Interested In

Those thinking about becoming a Transportation Attendant might also be interested in the following careers:

Career changers with experience as a Transportation Attendant sometimes find work in one of the following fields:

References:

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More about our data sources and methodologies.

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