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Transportation Attendant

What Do Transportation Attendant Do?

Transportation Attendant Job Description Provide services to ensure the safety and comfort of passengers aboard ships, buses, trains, or within the station or terminal. Perform duties such as greeting passengers, explaining the use of safety equipment, serving meals or beverages, or answering questions related to travel.

Life As a Transportation Attendant: What Do They Do?

  • Greet passengers boarding transportation equipment and announce routes and stops.
  • Open and close doors for passengers.
  • Adjust window shades or seat cushions at the request of passengers.
  • Perform equipment safety checks prior to departure.
  • Explain and demonstrate safety procedures and safety equipment use.
  • Transport baggage or coordinate transportation between assigned rooms, terminals, or platforms.

Qualities of a Transportation Attendant

These are the skills Transportation Attendants say are the most useful in their careers:

Service Orientation: Actively looking for ways to help people.

Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking: Talking to others to convey information effectively.

Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Persuasion: Persuading others to change their minds or behavior.

  • Passenger Representative
  • Chair Lift Operator
  • Bus Aide
  • Bus Monitor
  • Fare Enforcement Officer

Job Demand for Transportation Attendants

In 2016, there was an estimated number of 18,500 jobs in the United States for Transportation Attendant. New jobs are being produced at a rate of 8.1% which is above the national average. The Bureau of Labor Statistics predicts 1,500 new jobs for Transportation Attendant by 2026. Due to new job openings and attrition, there will be an average of 2,700 job openings in this field each year.

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The states with the most job growth for Transportation Attendant are Washington, Michigan, and Nevada. Watch out if you plan on working in New Jersey, Tennessee, or South Carolina. These states have the worst job growth for this type of profession.

Transportation Attendant Salary

Transportation Attendants make between $19,690 and $46,060 a year.

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Transportation Attendants who work in Alaska, District of Columbia, or California, make the highest salaries.

Below is a list of the median annual salaries for Transportation Attendants in different U.S. states.

State Annual Mean Salary
Alaska $43,160
Arizona $27,700
Arkansas $23,930
California $38,420
Connecticut $28,230
District of Columbia $41,130
Florida $25,320
Georgia $23,160
Hawaii $29,660
Idaho $26,650
Illinois $24,990
Indiana $29,340
Iowa $27,770
Kansas $23,340
Louisiana $24,280
Maryland $25,900
Massachusetts $33,480
Michigan $26,310
Minnesota $37,350
Missouri $30,830
Nebraska $29,330
Nevada $31,440
New Hampshire $24,770
New Jersey $26,360
New York $27,590
North Carolina $22,030
Ohio $29,810
Oklahoma $24,420
Oregon $40,420
Pennsylvania $26,790
South Carolina $30,250
Tennessee $23,640
Texas $21,070
Utah $27,040
Virginia $27,870
Washington $36,100

Tools & Technologies Used by Transportation Attendants

Although they’re not necessarily needed for all jobs, the following technologies are used by many Transportation Attendants:

  • Microsoft Word
  • Microsoft Office
  • Data entry software
  • Email software
  • Microsoft Windows
  • Appointment scheduling software
  • Time tracking software

Becoming a Transportation Attendant

Education needed to be a Transportation Attendant:

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What work experience do I need to become a Transportation Attendant?

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Similar Careers

Those thinking about becoming a Transportation Attendant might also be interested in the following careers:

Career changers with experience as a Transportation Attendant sometimes find work in one of the following fields:

References:

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More about our data sources and methodologies.

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