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Transportation Attendant

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Life As a Transportation Attendant

Position Description Provide services to ensure the safety and comfort of passengers aboard ships, buses, trains, or within the station or terminal. Perform duties such as greeting passengers, explaining the use of safety equipment, serving meals or beverages, or answering questions related to travel.

Daily Life Of a Transportation Attendant

  • Transport baggage or coordinate transportation between assigned rooms, terminals, or platforms.
  • Perform equipment safety checks prior to departure.
  • Adjust window shades or seat cushions at the request of passengers.
  • Issue and collect passenger boarding passes and transfers, tearing or punching tickets as necessary to prevent reuse.
  • Respond to passengers’ questions, requests, or complaints.
  • Greet passengers boarding transportation equipment and announce routes and stops.

What Every Transportation Attendant Should Know

Below is a list of the skills most Transportation Attendants say are important on the job.

Service Orientation: Actively looking for ways to help people.

Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking: Talking to others to convey information effectively.

Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Persuasion: Persuading others to change their minds or behavior.

  • Passenger Service Representative
  • Chair Lift Operator
  • Bath Steward/Stewardess
  • Food Porter
  • Attendant

Is There Job Demand for Transportation Attendants?

In 2016, there was an estimated number of 18,500 jobs in the United States for Transportation Attendant. New jobs are being produced at a rate of 8.1% which is above the national average. The Bureau of Labor Statistics predicts 1,500 new jobs for Transportation Attendant by 2026. Due to new job openings and attrition, there will be an average of 2,700 job openings in this field each year.


The states with the most job growth for Transportation Attendant are Washington, Michigan, and Nevada. Watch out if you plan on working in New Jersey, Tennessee, or South Carolina. These states have the worst job growth for this type of profession.

What is the Average Salary of a Transportation Attendant

Transportation Attendants make between $19,690 and $46,060 a year.


Transportation Attendants who work in Alaska, District of Columbia, or California, make the highest salaries.

How much do Transportation Attendants make in each U.S. state?

State Annual Mean Salary
Alaska $43,160
Arizona $27,700
Arkansas $23,930
California $38,420
Connecticut $28,230
District of Columbia $41,130
Florida $25,320
Georgia $23,160
Hawaii $29,660
Idaho $26,650
Illinois $24,990
Indiana $29,340
Iowa $27,770
Kansas $23,340
Louisiana $24,280
Maryland $25,900
Massachusetts $33,480
Michigan $26,310
Minnesota $37,350
Missouri $30,830
Nebraska $29,330
Nevada $31,440
New Hampshire $24,770
New Jersey $26,360
New York $27,590
North Carolina $22,030
Ohio $29,810
Oklahoma $24,420
Oregon $40,420
Pennsylvania $26,790
South Carolina $30,250
Tennessee $23,640
Texas $21,070
Utah $27,040
Virginia $27,870
Washington $36,100

What Tools do Transportation Attendants Use?

Below is a list of the types of tools and technologies that Transportation Attendants may use on a daily basis:

  • Microsoft Word
  • Microsoft Office
  • Data entry software
  • Email software
  • Microsoft Windows
  • Appointment scheduling software
  • Time tracking software

Becoming a Transportation Attendant

Learn what Transportation Attendant education requirements there are.


What work experience do I need to become a Transportation Attendant?


Where do Transportation Attendants Work?


Below are examples of industries where Transportation Attendants work:


Other Jobs You May be Interested In

Those thinking about becoming a Transportation Attendant might also be interested in the following careers:

Those who work as a Transportation Attendant sometimes switch careers to one of these choices:


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More about our data sources and methodologies.

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