What You Need to Know About Transportation Attendant
Transportation Attendant Definition Provide services to ensure the safety and comfort of passengers aboard ships, buses, trains, or within the station or terminal. Perform duties such as greeting passengers, explaining the use of safety equipment, serving meals or beverages, or answering questions related to travel.
Transportation Attendant Responsibilities
- Transport baggage or coordinate transportation between assigned rooms, terminals, or platforms.
- Respond to passengers' questions, requests, or complaints.
- Explain and demonstrate safety procedures and safety equipment use.
- Issue and collect passenger boarding passes and transfers, tearing or punching tickets as necessary to prevent reuse.
- Open and close doors for passengers.
- Provide customers with information on routes, gates, prices, timetables, terminals, or concourses.
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Skills Needed to be a Transportation Attendant
When polled, Transportation Attendants say the following skills are most frequently used in their jobs:
Service Orientation: Actively looking for ways to help people.
Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do.
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking: Talking to others to convey information effectively.
Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Persuasion: Persuading others to change their minds or behavior.
Other Transportation Attendant Job Titles
- Transportation Attendant
- Second Steward
- Club Car Attendant
- Chair Lift Operator
- Dining Car Conductor
Job Opportunities for Transportation Attendants
There were about 18,500 jobs for Transportation Attendant in 2016 (in the United States). New jobs are being produced at a rate of 8.1% which is above the national average. The Bureau of Labor Statistics predicts 1,500 new jobs for Transportation Attendant by 2026. The BLS estimates 2,700 yearly job openings in this field.
The states with the most job growth for Transportation Attendant are Washington, Michigan, and Nevada. Watch out if you plan on working in New Jersey, Tennessee, or South Carolina. These states have the worst job growth for this type of profession.
Salary for a Transportation Attendant
The salary for Transportation Attendants ranges between about $19,690 and $46,060 a year.
Transportation Attendants who work in Alaska, District of Columbia, or California, make the highest salaries.
How much do Transportation Attendants make in each U.S. state?
| State | Annual Mean Salary |
|---|---|
| Alaska | $43,160 |
| Arizona | $27,700 |
| Arkansas | $23,930 |
| California | $38,420 |
| Connecticut | $28,230 |
| District of Columbia | $41,130 |
| Florida | $25,320 |
| Georgia | $23,160 |
| Hawaii | $29,660 |
| Idaho | $26,650 |
| Illinois | $24,990 |
| Indiana | $29,340 |
| Iowa | $27,770 |
| Kansas | $23,340 |
| Louisiana | $24,280 |
| Maryland | $25,900 |
| Massachusetts | $33,480 |
| Michigan | $26,310 |
| Minnesota | $37,350 |
| Missouri | $30,830 |
| Nebraska | $29,330 |
| Nevada | $31,440 |
| New Hampshire | $24,770 |
| New Jersey | $26,360 |
| New York | $27,590 |
| North Carolina | $22,030 |
| Ohio | $29,810 |
| Oklahoma | $24,420 |
| Oregon | $40,420 |
| Pennsylvania | $26,790 |
| South Carolina | $30,250 |
| Tennessee | $23,640 |
| Texas | $21,070 |
| Utah | $27,040 |
| Virginia | $27,870 |
| Washington | $36,100 |
Tools & Technologies Used by Transportation Attendants
Although they’re not necessarily needed for all jobs, the following technologies are used by many Transportation Attendants:
- Microsoft Word
- Microsoft Office
- Data entry software
- Email software
- Microsoft Windows
- Appointment scheduling software
- Time tracking software
Becoming a Transportation Attendant
Education needed to be a Transportation Attendant:
How Long Does it Take to Become a Transportation Attendant?
Where Transportation Attendants Are Employed
Below are examples of industries where Transportation Attendants work:
Related Careers
Those thinking about becoming a Transportation Attendant might also be interested in the following careers:
Those who work as a Transportation Attendant sometimes switch careers to one of these choices:
References:
More about our data sources and methodologies.
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