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All About Slot Supervisors

Example of Slot Supervisor Job Supervise and coordinate activities of slot department workers to provide service to patrons. Handle and settle complaints of players. Verify and pay off jackpots. Reset slot machines after payoffs. Make repairs or adjustments to slot machines or recommend removal of slot machines for repair. Report hazards and enforce safety rules.

List of Slot Supervisor Job Duties

  • Stock patron supplies and refreshments.
  • Respond to and resolve patrons’ complaints.
  • Clean and maintain slot machines and surrounding areas.
  • Monitor payment of hand-delivered jackpots to ensure promptness.
  • Enforce safety rules, and report or remove safety hazards as well as guests who are underage, intoxicated, disruptive, or cheating.
  • Perform minor repairs or make adjustments to slot machines, resolving problems such as machine tilts and coin jams.

Slot Supervisor Required Skills

When polled, Slot Supervisors say the following skills are most frequently used in their jobs:

Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking: Talking to others to convey information effectively.

Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Coordination: Adjusting actions in relation to others’ actions.

Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.

Other Slot Supervisor Job Titles

  • Key Person
  • Slot Floorman
  • Casino Slot Supervisor
  • Casino Shift Manager (CSM)
  • Cardroom Supervisor

Slot Supervisor Job Outlook

There were about 12,100 jobs for Slot Supervisor in 2016 (in the United States). New jobs are being produced at a rate of 4.1% which is below the national average. The Bureau of Labor Statistics predicts 500 new jobs for Slot Supervisor by 2026. There will be an estimated 2,000 positions for Slot Supervisor per year.


The states with the most job growth for Slot Supervisor are Idaho, Washington, and Wisconsin. Watch out if you plan on working in Missouri, Illinois, or Mississippi. These states have the worst job growth for this type of profession.

What Tools & Technology do Slot Supervisors Use?

Below is a list of the types of tools and technologies that Slot Supervisors may use on a daily basis:

  • Microsoft Excel
  • Microsoft Word
  • Microsoft Office
  • Microsoft PowerPoint
  • Microsoft Outlook
  • Microsoft Access
  • Microsoft Project

How to Become a Slot Supervisor

What education or degrees do I need to become a Slot Supervisor?


How Long Does it Take to Become a Slot Supervisor?


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Are you already one of the many Slot Supervisor in the United States? If you’re thinking about changing careers, these fields are worth exploring:


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