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Slot Supervisor

Life As a Slot Supervisor

Job Description & Duties Supervise and coordinate activities of slot department workers to provide service to patrons. Handle and settle complaints of players. Verify and pay off jackpots. Reset slot machines after payoffs. Make repairs or adjustments to slot machines or recommend removal of slot machines for repair. Report hazards and enforce safety rules.

What Do Slot Supervisors Do On a Daily Basis?

  • Record the specifics of malfunctioning machines and document malfunctions needing repair.
  • Stock patron supplies and refreshments.
  • Monitor functioning of slot machine coin dispensers and fill coin hoppers when necessary.
  • Reset slot machines after payoffs.
  • Answer patrons’ questions about gaming machine functions and payouts.
  • Exchange currency for customers, converting currency into requested combinations of bills and coins.

Skills Needed to be a Slot Supervisor

These are the skills Slot Supervisors say are the most useful in their careers:

Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking: Talking to others to convey information effectively.

Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Coordination: Adjusting actions in relation to others’ actions.

Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.

Types of Slot Supervisor

  • Casino Shift Manager (CSM)
  • Slot Floor Attendant
  • Slot Machine Floor Person
  • Slot Technician Supervisor
  • Slot Key Person

Is There Job Demand for Slot Supervisors?

In the United States, there were 12,100 jobs for Slot Supervisor in 2016. New jobs are being produced at a rate of 4.1% which is below the national average. The Bureau of Labor Statistics predicts 500 new jobs for Slot Supervisor by 2026. The BLS estimates 2,000 yearly job openings in this field.


The states with the most job growth for Slot Supervisor are Idaho, Washington, and Wisconsin. Watch out if you plan on working in Missouri, Illinois, or Mississippi. These states have the worst job growth for this type of profession.

What Tools do Slot Supervisors Use?

Although they’re not necessarily needed for all jobs, the following technologies are used by many Slot Supervisors:

  • Microsoft Excel
  • Microsoft Word
  • Microsoft Office
  • Microsoft PowerPoint
  • Microsoft Outlook
  • Microsoft Access
  • Microsoft Project

How do I Become a Slot Supervisor?

Individuals working as a Slot Supervisor have obtained the following education levels:


What work experience do I need to become a Slot Supervisor?


Similar Careers

Those who work as a Slot Supervisor sometimes switch careers to one of these choices:


Image Credit: Bblackpsu via Creative Commons Attribution-Share Alike 4.0 International

More about our data sources and methodologies.

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