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Gaming Supervisor

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What Does it Take to Be a Gaming Supervisor?

Occupation Description Supervise and coordinate activities of workers in assigned gaming areas. Circulate among tables and observe operations. Ensure that stations and games are covered for each shift. May explain and interpret operating rules of house to patrons. May plan and organize activities and services for guests in hotels/casinos. May address service complaints.

A Day in the Life of a Gaming Supervisor

  • Provide fire protection or first-aid assistance when necessary.
  • Review operational expenses, budget estimates, betting accounts, or collection reports for accuracy.
  • Interview, hire, or train workers.
  • Evaluate workers’ performance and prepare written performance evaluations.
  • Perform paperwork required for monetary transactions.
  • Explain and interpret house rules, such as game rules or betting limits, for patrons.

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Skills Needed to be a Gaming Supervisor

Below is a list of the skills most Gaming Supervisors say are important on the job.

Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Speaking: Talking to others to convey information effectively.

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.

Coordination: Adjusting actions in relation to others’ actions.

Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Types of Gaming Supervisor

  • Shift Supervisor
  • Lottery Office Manager
  • Gambling Floor Supervisor
  • Cardroom Manager
  • Table Games Supervisor

Are There Job Opportunities for Gaming Supervisors?

There were about 38,500 jobs for Gaming Supervisor in 2016 (in the United States). New jobs are being produced at a rate of 3.9% which is below the national average. The Bureau of Labor Statistics predicts 1,500 new jobs for Gaming Supervisor by 2026. There will be an estimated 6,200 positions for Gaming Supervisor per year.

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The states with the most job growth for Gaming Supervisor are Washington, Wisconsin, and North Carolina. Watch out if you plan on working in Alaska, Missouri, or Illinois. These states have the worst job growth for this type of profession.

Tools & Technologies Used by Gaming Supervisors

Below is a list of the types of tools and technologies that Gaming Supervisors may use on a daily basis:

  • Microsoft Excel
  • Microsoft Word
  • Microsoft Office
  • Microsoft Outlook
  • Data entry software
  • Corel WordPerfect

How to Become a Gaming Supervisor

Learn what Gaming Supervisor education requirements there are.

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How many years of work experience do I need?

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Other Jobs You May be Interested In

Those who work as a Gaming Supervisor sometimes switch careers to one of these choices:

References:

Image Credit: Bblackpsu via Creative Commons Attribution-Share Alike 4.0 International

More about our data sources and methodologies.

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