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Gaming Supervisor

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What is a Gaming Supervisor?

Example of Gaming Supervisor Job Supervise and coordinate activities of workers in assigned gaming areas. Circulate among tables and observe operations. Ensure that stations and games are covered for each shift. May explain and interpret operating rules of house to patrons. May plan and organize activities and services for guests in hotels/casinos. May address service complaints.

Life As a Gaming Supervisor: What Do They Do?

  • Maintain familiarity with the games at a facility and with strategies or tricks used by cheaters at such games.
  • Supervise the distribution of complimentary meals, hotel rooms, discounts, or other items given to players, based on length of play and amount bet.
  • Direct workers compiling summary sheets for each race or event to record amounts wagered and amounts to be paid to winners.
  • Monitor patrons for signs of compulsive gambling, offering assistance if necessary.
  • Determine how many gaming tables to open each day and schedule staff accordingly.
  • Establish policies on types of gambling offered, odds, or extension of credit.

Gaming Supervisor Needed Skills

When polled, Gaming Supervisors say the following skills are most frequently used in their jobs:

Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Speaking: Talking to others to convey information effectively.

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do.

Coordination: Adjusting actions in relation to others' actions.

Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

  • Casino Floorperson
  • Slot Shift Manager
  • Executive Casino Host
  • Blackjack Pit Boss
  • Slot Supervisor

Gaming Supervisor Employment Estimates

There were about 38,500 jobs for Gaming Supervisor in 2016 (in the United States). New jobs are being produced at a rate of 3.9% which is below the national average. The Bureau of Labor Statistics predicts 1,500 new jobs for Gaming Supervisor by 2026. There will be an estimated 6,200 positions for Gaming Supervisor per year.

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The states with the most job growth for Gaming Supervisor are Washington, Wisconsin, and North Carolina. Watch out if you plan on working in Alaska, Missouri, or Illinois. These states have the worst job growth for this type of profession.

What Tools do Gaming Supervisors Use?

Although they’re not necessarily needed for all jobs, the following technologies are used by many Gaming Supervisors:

  • Microsoft Excel
  • Microsoft Word
  • Microsoft Office
  • Microsoft Outlook
  • Data entry software
  • Corel WordPerfect

How to Become a Gaming Supervisor

What education is needed to be a Gaming Supervisor?

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How many years of work experience do I need?

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Other Jobs You May be Interested In

Career changers with experience as a Gaming Supervisor sometimes find work in one of the following fields:

References:

Image Credit: Bblackpsu via Creative Commons Attribution-Share Alike 4.0 International

More about our data sources and methodologies.

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