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What is a Slot Supervisor?

Slot Supervisor Job Description Supervise and coordinate activities of slot department workers to provide service to patrons. Handle and settle complaints of players. Verify and pay off jackpots. Reset slot machines after payoffs. Make repairs or adjustments to slot machines or recommend removal of slot machines for repair. Report hazards and enforce safety rules.

Slot Supervisor Responsibilities

  • Record the specifics of malfunctioning machines and document malfunctions needing repair.
  • Monitor payment of hand-delivered jackpots to ensure promptness.
  • Clean and maintain slot machines and surrounding areas.
  • Answer patrons' questions about gaming machine functions and payouts.
  • Stock patron supplies and refreshments.
  • Monitor functioning of slot machine coin dispensers and fill coin hoppers when necessary.

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Qualities of a Slot Supervisor

Below is a list of the skills most Slot Supervisors say are important on the job.

Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking: Talking to others to convey information effectively.

Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Coordination: Adjusting actions in relation to others' actions.

Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do.

Other Slot Supervisor Job Titles

  • Casino Slot Supervisor
  • Cardroom Supervisor
  • Slot Floor Supervisor
  • Slot Shift Manager
  • Casino Floor Runner

Is There Going to be Demand for Slot Supervisors?

In the United States, there were 12,100 jobs for Slot Supervisor in 2016. New jobs are being produced at a rate of 4.1% which is below the national average. The Bureau of Labor Statistics predicts 500 new jobs for Slot Supervisor by 2026. Due to new job openings and attrition, there will be an average of 2,000 job openings in this field each year.

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The states with the most job growth for Slot Supervisor are Idaho, Washington, and Wisconsin. Watch out if you plan on working in Missouri, Illinois, or Mississippi. These states have the worst job growth for this type of profession.

Tools & Technologies Used by Slot Supervisors

Below is a list of the types of tools and technologies that Slot Supervisors may use on a daily basis:

  • Microsoft Excel
  • Microsoft Word
  • Microsoft Office
  • Microsoft PowerPoint
  • Microsoft Outlook
  • Microsoft Access
  • Microsoft Project

Becoming a Slot Supervisor

Learn what Slot Supervisor education requirements there are.

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What work experience do I need to become a Slot Supervisor?

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Those who work as a Slot Supervisor sometimes switch careers to one of these choices:

References:

Image Credit: Bblackpsu via Creative Commons Attribution-Share Alike 4.0 International

More about our data sources and methodologies.

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