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Office Clerks, General in Pennsylvania

Want to work as an Office Clerks, General in Pennsylvania? Here’s what the data says. Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring knowledge of office systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, office machine operation, and filing.

What do Office Clerks, General Make in Pennsylvania?

The office clerks, general working in Pennsylvania, the median annual wage is $43,600 per year (or roughly $20.96/hour).Annual wages span from $28,640 at the 10th percentile to $61,720 at the 90th percentile.

Wage Statistic	Annual	Hourly
10th percentile	$28,640	$13.77
25th percentile	$35,820	$17.22
Median (50th)	$43,600	$20.96
75th percentile	$51,200	$24.62
90th percentile	$61,720	$29.68

The job concentration index in Pennsylvania compared to the national average — is 1.21, indicating that office clerks, general are more concentrated here than the national average.

National Wage Comparison

Nationally, office clerks, general earn a median of $62,233 per year ($29.92/hour), below the Pennsylvania median.

Employment Outlook

Nationally, total employment in this occupation is 502,080 office clerks, general in the U.S.. In Pennsylvania alone, about 118,680 people work in this role. That puts the state above the typical state, which employs around 29,400 office clerks, general.

Top Pennsylvania Metros for Office Clerks, General

The largest metro-area employers of office clerks, general in Pennsylvania.

Metro Area	Number Employed	Annual Median Salary
Philadelphia-Camden-Wilmington, PA-NJ-DE-MD	51,570	$46,020
Pittsburgh, PA	21,620	$43,830
Harrisburg-Carlisle, PA	6,890	$43,530
Allentown-Bethlehem-Easton, PA-NJ	6,700	$44,290
Scranton–Wilkes-Barre, PA	5,210	$40,640
Lancaster, PA	4,650	$41,910
Reading, PA	3,180	$45,100
York-Hanover, PA	3,100	$42,480
Erie, PA	2,190	$39,680
Altoona, PA	1,260	$40,050
Williamsport, PA	1,210	$40,650
State College, PA	1,100	$42,090
Lebanon, PA	1,090	$43,760
Johnstown, PA	1,080	$37,930
Chambersburg, PA	1,000	$40,280
Gettysburg, PA	600	$39,050

Top States for Office Clerks, General Employment

View the states that employ the most office clerks, general work.

State	Number Employed
California	306,000
Texas	200,960
Florida	191,350
New York	133,060
Pennsylvania	118,680
Illinois	103,580
Michigan	89,290
Ohio	88,120
Georgia	79,450
New Jersey	71,140
North Carolina	70,600
Indiana	66,160
Virginia	62,540
Missouri	57,870
Minnesota	55,710
Arizona	53,120
Tennessee	52,550
Wisconsin	52,520
Massachusetts	50,180
Washington	48,360

Highest-Paying States for Office Clerks, General

These states pay the most for office clerks, general.

State	Annual Median Salary
Colorado	$56,150
District of Columbia	$53,110
Alaska	$51,400
Washington	$49,920
North Dakota	$48,900
Massachusetts	$48,890
New Hampshire	$48,510
Oregon	$48,360
New Jersey	$47,980
California	$47,920

Skills

Top office clerks, general skills, rated on an importance scale of 0 to 5:

Knowledge Areas

Important knowledge areas for this occupation, rated on an importance scale of 0 to 5:

Abilities

The abilities that matter most for office clerks, general, rated on an importance scale of 0 to 5:

Daily Tasks

Common tasks include:

• Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
• Answer telephones, direct calls, and take messages.
• Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
• Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
• Compile, copy, sort, and file records of office activities, business transactions, and other activities.
• Review files, records, and other documents to obtain information to respond to requests.
• Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.
• Compute, record, and proofread data and other information, such as records or reports.
• Complete work schedules, manage calendars, and arrange appointments.
• Type, format, proofread, and edit correspondence and other documents, from notes or dictating machines, using computers or typewriters.
• Inventory and order materials, supplies, and services.
• Deliver messages and run errands.

Work Activities

• Working with Computers
• Communicating with Supervisors, Peers, or Subordinates
• Getting Information
• Performing Administrative Activities
• Documenting/Recording Information
• Processing Information
• Establishing and Maintaining Interpersonal Relationships
• Communicating with People Outside the Organization
• Organizing, Planning, and Prioritizing Work
• Identifying Objects, Actions, and Events
• Evaluating Information to Determine Compliance with Standards
• Updating and Using Relevant Knowledge

Tools & Technology

Software and systems commonly involved: Hot technologies: Adobe Acrobat, Adobe InDesign, Facebook In-demand technologies: Google Workspace software

Related Careers

Other careers like office clerks, general include:

• Management Analysts
• Document Management Specialists
• Medical Records Specialists
• First-Line Supervisors of Office and Administrative Support Workers
• Switchboard Operators, Including Answering Service
• Billing and Posting Clerks

Also Known As

Administration Clerk, Administrative Clerk (Admin Clerk), Administrative Support Specialist, Administrative Technician (Admin Tech), Agent-Licensing Clerk, Animal Hospital Clerk, Animal Shelter Clerk, Attendance Clerk, Auction Assistant, Audit Control Clerk, Automobile Contract Clerk, Bilingual Office Assistant, Blood Bank Calendar Control Clerk, Blood Bank Credit Clerk, Blood Donor Unit Assistant.

References

• U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics — https://www.bls.gov/oes/
• O*NET Online — https://www.onetonline.org/
• BLS Employment Projections — https://www.bls.gov/emp/
• O*NET-SOC code: 43-9061.00