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What is an Insurance Claims Clerk?
Example of Insurance Claims Clerk Job Obtain information from insured or designated persons for purpose of settling claim with insurance carrier.
Life As an Insurance Claims Clerk: What Do They Do?
- Enter claims information into database systems.
- Prepare insurance claim forms or related documents and review them for completeness.
- Review insurance policy to determine coverage.
- Post or attach information to claim file.
- Organize or work with detailed office or warehouse records, using computers to enter, access, search or retrieve data.
- Apply insurance rating systems.
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What Every Insurance Claims Clerk Should Know
When polled, Insurance Claims Clerks say the following skills are most frequently used in their jobs:
Reading Comprehension: Understanding written sentences and paragraphs in work related documents.
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking: Talking to others to convey information effectively.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Writing: Communicating effectively in writing as appropriate for the needs of the audience.
Service Orientation: Actively looking for ways to help people.
Types of Insurance Claims Clerk
- Claim Taker
- Claims Clerk
- Claim Technician
- Insurance Customer Service Representative
- Insurance Coordinator
Is There Going to be Demand for Insurance Claims Clerks?
In the United States, there were 308,500 jobs for Insurance Claims Clerk in 2016. New jobs are being produced at a rate of 11.1% which is above the national average. The Bureau of Labor Statistics predicts 34,100 new jobs for Insurance Claims Clerk by 2026. The BLS estimates 35,600 yearly job openings in this field.
The states with the most job growth for Insurance Claims Clerk are Utah, Arizona, and Iowa. Watch out if you plan on working in Maine, Vermont, or Oregon. These states have the worst job growth for this type of profession.
How Much Does an Insurance Claims Clerk Make?
The salary for Insurance Claims Clerks ranges between about $27,540 and $60,500 a year.
Insurance Claims Clerks who work in District of Columbia, Connecticut, or Massachusetts, make the highest salaries.
How much do Insurance Claims Clerks make in different U.S. states?
| State | Annual Mean Salary |
|---|---|
| Alabama | $37,000 |
| Alaska | $42,450 |
| Arizona | $42,760 |
| Arkansas | $35,960 |
| California | $42,690 |
| Colorado | $48,700 |
| Connecticut | $50,300 |
| Delaware | $40,540 |
| District of Columbia | $56,710 |
| Florida | $39,150 |
| Georgia | $46,190 |
| Hawaii | $40,270 |
| Idaho | $40,410 |
| Illinois | $43,540 |
| Indiana | $39,740 |
| Iowa | $43,500 |
| Kansas | $40,350 |
| Kentucky | $34,370 |
| Louisiana | $35,100 |
| Maine | $40,180 |
| Maryland | $47,600 |
| Massachusetts | $48,820 |
| Michigan | $38,310 |
| Minnesota | $44,700 |
| Mississippi | $33,420 |
| Missouri | $40,100 |
| Montana | $39,020 |
| Nebraska | $39,410 |
| Nevada | $40,700 |
| New Hampshire | $44,500 |
| New Jersey | $47,180 |
| New Mexico | $37,360 |
| New York | $48,740 |
| North Carolina | $43,180 |
| North Dakota | $41,610 |
| Ohio | $39,830 |
| Oklahoma | $42,120 |
| Oregon | $43,950 |
| Pennsylvania | $42,590 |
| Rhode Island | $45,300 |
| South Carolina | $36,850 |
| South Dakota | $33,540 |
| Tennessee | $37,880 |
| Texas | $39,950 |
| Utah | $40,940 |
| Vermont | $41,420 |
| Virginia | $42,030 |
| Washington | $45,810 |
| West Virginia | $33,710 |
| Wisconsin | $40,340 |
| Wyoming | $36,190 |
What Tools & Technology do Insurance Claims Clerks Use?
Although they’re not necessarily needed for all jobs, the following technologies are used by many Insurance Claims Clerks:
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Microsoft PowerPoint
- Web browser software
- Data entry software
- Word processing software
- Spreadsheet software
- Database software
- Medical procedure coding software
- Healthcare common procedure coding system HCPCS
- Medical condition coding software
- Billing software
- Alpha Software Alpha Five
- IBM Check Processing Control System CPSC
- St. Paul Travelers e-CARMA
- Automated information system software
- Claim processing system software
How to Become an Insurance Claims Clerk
Are there Insurance Claims Clerks education requirements?
What work experience do I need to become an Insurance Claims Clerk?
You May Also Be Interested In…
Those thinking about becoming an Insurance Claims Clerk might also be interested in the following careers:
References:
Image Credit: Jace Armstrong via public domain
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