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What Does it Take to Be a Gaming Supervisor?

Job Description & Duties Supervise and coordinate activities of workers in assigned gaming areas. Circulate among tables and observe operations. Ensure that stations and games are covered for each shift. May explain and interpret operating rules of house to patrons. May plan and organize activities and services for guests in hotels/casinos. May address service complaints.

List of Gaming Supervisor Job Duties

Review operational expenses, budget estimates, betting accounts, or collection reports for accuracy.
Record, issue receipts for, and pay off bets.
Explain and interpret house rules, such as game rules or betting limits, for patrons.
Establish policies on types of gambling offered, odds, or extension of credit.
Determine how many gaming tables to open each day and schedule staff accordingly.
Direct workers compiling summary sheets for each race or event to record amounts wagered and amounts to be paid to winners.

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Things a Gaming Supervisor Should Know How to Do

These are the skills Gaming Supervisors say are the most useful in their careers:

Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking: Talking to others to convey information effectively.

Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.

Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Coordination: Adjusting actions in relation to others’ actions.

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Are There Job Opportunities for Gaming Supervisors?

In the United States, there were 38,500 jobs for Gaming Supervisor in 2016. New jobs are being produced at a rate of 3.9% which is below the national average. The Bureau of Labor Statistics predicts 1,500 new jobs for Gaming Supervisor by 2026. The BLS estimates 6,200 yearly job openings in this field.

The states with the most job growth for Gaming Supervisor are Washington, Wisconsin, and North Carolina. Watch out if you plan on working in Alaska, Missouri, or Illinois. These states have the worst job growth for this type of profession.

Tools & Technologies Used by Gaming Supervisors

Below is a list of the types of tools and technologies that Gaming Supervisors may use on a daily basis:

Microsoft Excel
Microsoft Word
Microsoft Office
Microsoft Outlook
Data entry software
Corel WordPerfect

How to Become a Gaming Supervisor

Learn what Gaming Supervisor education requirements there are.

What work experience do I need to become a Gaming Supervisor?

Other Jobs You May be Interested In

Those who work as a Gaming Supervisor sometimes switch careers to one of these choices:

Dispatchers, Except Police, Fire, and Ambulance

References:

Image Credit: Bblackpsu via Creative Commons Attribution-Share Alike 4.0 International

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