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Gaming Supervisor

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Life As a Gaming Supervisor

Example of Gaming Supervisor Job Supervise and coordinate activities of workers in assigned gaming areas. Circulate among tables and observe operations. Ensure that stations and games are covered for each shift. May explain and interpret operating rules of house to patrons. May plan and organize activities and services for guests in hotels/casinos. May address service complaints.

List of Gaming Supervisor Job Duties

  • Monitor stations and games and move dealers from game to game to ensure adequate staffing.
  • Interview, hire, or train workers.
  • Report customer-related incidents occurring in gaming areas to supervisors.
  • Perform paperwork required for monetary transactions.
  • Record, issue receipts for, and pay off bets.
  • Greet customers and ask about the quality of service they are receiving.

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Skills Needed to be a Gaming Supervisor

These are the skills Gaming Supervisors say are the most useful in their careers:

Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking: Talking to others to convey information effectively.

Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.

Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Coordination: Adjusting actions in relation to others’ actions.

  • Floor Supervisor
  • Slot Shift Manager
  • Table Games Shift Manager
  • Casino Manager
  • Gambling Supervisor

Is There Going to be Demand for Gaming Supervisors?

There were about 38,500 jobs for Gaming Supervisor in 2016 (in the United States). New jobs are being produced at a rate of 3.9% which is below the national average. The Bureau of Labor Statistics predicts 1,500 new jobs for Gaming Supervisor by 2026. The BLS estimates 6,200 yearly job openings in this field.

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The states with the most job growth for Gaming Supervisor are Washington, Wisconsin, and North Carolina. Watch out if you plan on working in Alaska, Missouri, or Illinois. These states have the worst job growth for this type of profession.

Tools & Technologies Used by Gaming Supervisors

Below is a list of the types of tools and technologies that Gaming Supervisors may use on a daily basis:

  • Microsoft Excel
  • Microsoft Word
  • Microsoft Office
  • Microsoft Outlook
  • Data entry software
  • Corel WordPerfect

How to Become a Gaming Supervisor

Individuals working as a Gaming Supervisor have obtained the following education levels:

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What work experience do I need to become a Gaming Supervisor?

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Similar Careers

Career changers with experience as a Gaming Supervisor sometimes find work in one of the following fields:

References:

Image Credit: Bblackpsu via Creative Commons Attribution-Share Alike 4.0 International

More about our data sources and methodologies.

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