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Customer Service Representatives in West Virginia
Want to work in West Virginia as a Customer Service Representative? Read this first!
You’re in luck! Jobs for Customer Service Representatives in West Virginia are projected to grow and these jobs tend to pay higher than average.
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Projected employment for Customer Service Representatives in West Virginia is growing slower than average.
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Customer Service Representatives in West Virginia earn lower salaries than the typical U.S. wage earner.
What Major Will Prepare You For a Customer Service Representative Career?
- Business, Management & Marketing
- Business Support & Assistant Services
- Receptionist
- Customer Service Support/Call Center/Teleservice Operation
How Many Customer Service Representatives Work in West Virginia?
In 2018, there were 11,780 Customer Service Representatives working in the state.
There were 11,910 Customer Service Representatives employed in this state in 2017.
That’s a decline of 130 jobs between 2017 and 2018.
The typical state has 34,750 Customer Service Representatives working in it, which means West Virginia has fewer Customer Service Representatives than average.
Job Projections for West Virginia
Jobs for Customer Service Representatives in this state are growing at a rate of 4.0% which is slower than the nationwide estimated projection of 4.9%.
West Virginia Annual Job Openings
The BLS is projecting 1,670 annual Customer Service Representatives job openings in West Virginia, and 13,110 total jobs in the year 2026.
Nationwide, the prediction is 373,500 annual jobs and 2,920,800 total jobs in 2026.
What do Customer Service Representatives Make in West Virginia?
In 2018 wages for Customer Service Representatives ranged from $20,320 to $49,990 with $27,780 being the median annual salary.
Broken down to an hourly rate, workers in this field made anywhere from $9.77 to $24.03. The median hourly rate was $13.35.
Workers in this field were paid a median of $12.8 an hour in 2017.
The hourly rate grew by $0.55.
The median salary in West Virginia is higher than the nationwide median salary.
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Top West Virginia Metros for Customer Service Representatives
The table below shows some of the metros in this state with the most Customer Service Representatives.
| Metro | Number Employed | Annual Median Salary |
|---|---|---|
| Washington-Arlington-Alexandria, DC-VA-MD-WV | 45,240 | $37,470 |
| Huntington-Ashland, WV-KY-OH | 2,810 | $27,020 |
| Charleston, WV | 2,740 | $29,560 |
| Hagerstown-Martinsburg, MD-WV | 2,610 | $30,440 |
| Winchester, VA-WV | 1,100 | $32,850 |
| Cumberland, MD-WV | 920 | $24,590 |
| Wheeling, WV-OH | 820 | $26,700 |
| Parkersburg-Vienna, WV | 650 | $26,330 |
| Beckley, WV | 580 | $27,950 |
| Weirton-Steubenville, WV-OH | 310 | $25,980 |
Top States for Customer Service Representatives Employment
View the list below to see where most Customer Service Representatives work.
| State | Number Employed | Annual Median Salary |
|---|---|---|
| Texas | 282,940 | $31,730 |
| Florida | 251,790 | $31,260 |
| California | 207,100 | $38,100 |
| New York | 159,010 | $37,470 |
| Pennsylvania | 124,320 | $34,780 |
| Illinois | 120,270 | $35,080 |
| Georgia | 109,940 | $32,500 |
| Arizona | 101,290 | $32,450 |
| Ohio | 100,500 | $33,650 |
| North Carolina | 94,420 | $32,910 |
| Michigan | 90,310 | $33,180 |
| Wisconsin | 72,200 | $35,740 |
| Virginia | 71,380 | $32,400 |
| New Jersey | 68,260 | $37,520 |
| Massachusetts | 65,010 | $40,230 |
| Tennessee | 60,960 | $31,450 |
| Minnesota | 58,710 | $37,670 |
| Washington | 58,300 | $37,960 |
| Indiana | 56,030 | $33,590 |
| South Carolina | 54,050 | $30,030 |
Below are the states where Customer Service Representatives get paid the most:
| State | Annual Median Salary |
|---|---|
| District of Columbia | $42,870 |
| Massachusetts | $40,230 |
| Connecticut | $38,660 |
| California | $38,100 |
| Washington | $37,960 |
| Minnesota | $37,670 |
| New Jersey | $37,520 |
| New York | $37,470 |
| Rhode Island | $37,300 |
| Alaska | $37,020 |
References
- Bureau of Labor Statistics (BLS)
- College Factual
- National Center for Education Statistics
- O*NET Online
More about our data sources and methodologies.
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