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Customer Service Representatives in Texas

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Customer Service Representatives in Texas

Is Texas a good place for you to work as a Customer Service Representative?

14.2% Jobs Projection
$31,730 Median Salary
37,630 Job Openings

You’re in luck! Jobs for Customer Service Representatives in Texas are projected to grow and these jobs tend to pay higher than average.

  • Projected employment for Customer Service Representatives in Texas is growing faster than average.

  • Customer Service Representatives in Texas earn lower salaries than the typical U.S. wage earner.

How Many Customer Service Representatives Work in Texas?

In 2018, there were 282,940 Customer Service Representatives working in the state.

There were 259,670 Customer Service Representatives employed in this state in 2017.

That’s growth of 23,270 jobs between 2017 and 2018.

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The typical state has 34,750 Customer Service Representatives working in it, which means Texas has more Customer Service Representatives than average.

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Job Projections for Texas

Jobs for Customer Service Representatives in this state are growing at a rate of 14.2% which is faster than the nationwide estimated projection of 4.9%.

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Texas Annual Job Openings

The BLS estimates 37,630 annual job openings, and a total of 287,810 jobs for Texas Customer Service Representatives in 2026.

Nationwide, the prediction is 373,500 annual jobs and 2,920,800 total jobs in 2026.

What do Customer Service Representatives Make in Texas?

In 2018 wages for Customer Service Representatives ranged from $20,670 to $49,740 with $31,730 being the median annual salary.

Broken down to an hourly rate, workers in this field made anywhere from $9.94 to $23.91. The median hourly rate was $15.26.

Workers in this field were paid a median of $15.06 an hour in 2017.

The hourly rate grew by $0.20.

The median salary in Texas is higher than the nationwide median salary.

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Top Texas Metros for Customer Service Representatives

The table below shows some of the metros in this state with the most Customer Service Representatives.

Metro Number Employed Annual Median Salary
Dallas-Fort Worth-Arlington, TX 96,980 $34,330
Houston-The Woodlands-Sugar Land, TX 58,540 $33,090
San Antonio-New Braunfels, TX 31,680 $30,700
Austin-Round Rock, TX 26,500 $32,690
El Paso, TX 11,010 $24,970
McAllen-Edinburg-Mission, TX 5,130 $26,280
Brownsville-Harlingen, TX 3,720 $19,760
Lubbock, TX 3,300 $31,000
Waco, TX 3,200 $28,250
Corpus Christi, TX 3,140 $25,610
Laredo, TX 2,970 $25,100
Amarillo, TX 2,340 $27,720
Killeen-Temple, TX 2,190 $28,530
College Station-Bryan, TX 1,930 $27,160
Beaumont-Port Arthur, TX 1,920 $26,290
Tyler, TX 1,570 $30,510
Wichita Falls, TX 1,500 $33,070
Abilene, TX 1,380 $28,080
San Angelo, TX 1,120 $28,780
Odessa, TX 1,030 $30,170
Longview, TX 1,030 $25,950
Sherman-Denison, TX 920 $34,670
Midland, TX 770 $32,810
Texarkana, TX-AR 700 $28,330
Victoria, TX 600 $27,700

Top States for Customer Service Representatives Employment

The table below shows the states where most Customer Service Representatives work.

State Number Employed Annual Median Salary
Texas 282,940 $31,730
Florida 251,790 $31,260
California 207,100 $38,100
New York 159,010 $37,470
Pennsylvania 124,320 $34,780
Illinois 120,270 $35,080
Georgia 109,940 $32,500
Arizona 101,290 $32,450
Ohio 100,500 $33,650
North Carolina 94,420 $32,910
Michigan 90,310 $33,180
Wisconsin 72,200 $35,740
Virginia 71,380 $32,400
New Jersey 68,260 $37,520
Massachusetts 65,010 $40,230
Tennessee 60,960 $31,450
Minnesota 58,710 $37,670
Washington 58,300 $37,960
Indiana 56,030 $33,590
South Carolina 54,050 $30,030

Below are the states where Customer Service Representatives get paid the most:

State Annual Median Salary
District of Columbia $42,870
Massachusetts $40,230
Connecticut $38,660
California $38,100
Washington $37,960
Minnesota $37,670
New Jersey $37,520
New York $37,470
Rhode Island $37,300
Alaska $37,020

References

More about our data sources and methodologies.

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