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Customer Service Representatives in Texas
Is Texas a good place for you to work as a Customer Service Representative?
You’re in luck! Jobs for Customer Service Representatives in Texas are projected to grow and these jobs tend to pay higher than average.
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Projected employment for Customer Service Representatives in Texas is growing faster than average.
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Customer Service Representatives in Texas earn lower salaries than the typical U.S. wage earner.
What Major Will Prepare You For a Customer Service Representative Career?
- Business, Management & Marketing
- Business Support & Assistant Services
- Receptionist
- Customer Service Support/Call Center/Teleservice Operation
How Many Customer Service Representatives Work in Texas?
In 2018, there were 282,940 Customer Service Representatives working in the state.
There were 259,670 Customer Service Representatives employed in this state in 2017.
That’s growth of 23,270 jobs between 2017 and 2018.
The typical state has 34,750 Customer Service Representatives working in it, which means Texas has more Customer Service Representatives than average.
Job Projections for Texas
Jobs for Customer Service Representatives in this state are growing at a rate of 14.2% which is faster than the nationwide estimated projection of 4.9%.
Texas Annual Job Openings
The BLS estimates 37,630 annual job openings, and a total of 287,810 jobs for Texas Customer Service Representatives in 2026.
Nationwide, the prediction is 373,500 annual jobs and 2,920,800 total jobs in 2026.
What do Customer Service Representatives Make in Texas?
In 2018 wages for Customer Service Representatives ranged from $20,670 to $49,740 with $31,730 being the median annual salary.
Broken down to an hourly rate, workers in this field made anywhere from $9.94 to $23.91. The median hourly rate was $15.26.
Workers in this field were paid a median of $15.06 an hour in 2017.
The hourly rate grew by $0.20.
The median salary in Texas is higher than the nationwide median salary.
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Top Texas Metros for Customer Service Representatives
The table below shows some of the metros in this state with the most Customer Service Representatives.
| Metro | Number Employed | Annual Median Salary |
|---|---|---|
| Dallas-Fort Worth-Arlington, TX | 96,980 | $34,330 |
| Houston-The Woodlands-Sugar Land, TX | 58,540 | $33,090 |
| San Antonio-New Braunfels, TX | 31,680 | $30,700 |
| Austin-Round Rock, TX | 26,500 | $32,690 |
| El Paso, TX | 11,010 | $24,970 |
| McAllen-Edinburg-Mission, TX | 5,130 | $26,280 |
| Brownsville-Harlingen, TX | 3,720 | $19,760 |
| Lubbock, TX | 3,300 | $31,000 |
| Waco, TX | 3,200 | $28,250 |
| Corpus Christi, TX | 3,140 | $25,610 |
| Laredo, TX | 2,970 | $25,100 |
| Amarillo, TX | 2,340 | $27,720 |
| Killeen-Temple, TX | 2,190 | $28,530 |
| College Station-Bryan, TX | 1,930 | $27,160 |
| Beaumont-Port Arthur, TX | 1,920 | $26,290 |
| Tyler, TX | 1,570 | $30,510 |
| Wichita Falls, TX | 1,500 | $33,070 |
| Abilene, TX | 1,380 | $28,080 |
| San Angelo, TX | 1,120 | $28,780 |
| Odessa, TX | 1,030 | $30,170 |
| Longview, TX | 1,030 | $25,950 |
| Sherman-Denison, TX | 920 | $34,670 |
| Midland, TX | 770 | $32,810 |
| Texarkana, TX-AR | 700 | $28,330 |
| Victoria, TX | 600 | $27,700 |
Top States for Customer Service Representatives Employment
The table below shows the states where most Customer Service Representatives work.
| State | Number Employed | Annual Median Salary |
|---|---|---|
| Texas | 282,940 | $31,730 |
| Florida | 251,790 | $31,260 |
| California | 207,100 | $38,100 |
| New York | 159,010 | $37,470 |
| Pennsylvania | 124,320 | $34,780 |
| Illinois | 120,270 | $35,080 |
| Georgia | 109,940 | $32,500 |
| Arizona | 101,290 | $32,450 |
| Ohio | 100,500 | $33,650 |
| North Carolina | 94,420 | $32,910 |
| Michigan | 90,310 | $33,180 |
| Wisconsin | 72,200 | $35,740 |
| Virginia | 71,380 | $32,400 |
| New Jersey | 68,260 | $37,520 |
| Massachusetts | 65,010 | $40,230 |
| Tennessee | 60,960 | $31,450 |
| Minnesota | 58,710 | $37,670 |
| Washington | 58,300 | $37,960 |
| Indiana | 56,030 | $33,590 |
| South Carolina | 54,050 | $30,030 |
Below are the states where Customer Service Representatives get paid the most:
| State | Annual Median Salary |
|---|---|
| District of Columbia | $42,870 |
| Massachusetts | $40,230 |
| Connecticut | $38,660 |
| California | $38,100 |
| Washington | $37,960 |
| Minnesota | $37,670 |
| New Jersey | $37,520 |
| New York | $37,470 |
| Rhode Island | $37,300 |
| Alaska | $37,020 |
References
- Bureau of Labor Statistics (BLS)
- College Factual
- National Center for Education Statistics
- O*NET Online
More about our data sources and methodologies.
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