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Customer Service Representatives in Georgia
Get the information you need to know about working as a Customer Service Representative.
You’re in luck! Jobs for Customer Service Representatives in Georgia are projected to grow and these jobs tend to pay higher than average.
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Projected employment for Customer Service Representatives in Georgia is growing faster than average.
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Customer Service Representatives in Georgia earn lower salaries than the typical U.S. wage earner.
What Major Will Prepare You For a Customer Service Representative Career?
- Business, Management & Marketing
- Business Support & Assistant Services
- Receptionist
- Customer Service Support/Call Center/Teleservice Operation
How Many Customer Service Representatives Work in Georgia?
In Georgia, there were 109,940 people working as Customer Service Representatives in the year 2018.
There were 111,480 Customer Service Representatives employed in this state in 2017.
That’s a decline of 1,540 jobs between 2017 and 2018.
The typical state has 34,750 Customer Service Representatives working in it, which means Georgia has more Customer Service Representatives than average.
Job Projections for Georgia
Jobs for Customer Service Representatives in this state are growing at a rate of 10.2% which is faster than the nationwide estimated projection of 4.9%.
Georgia Annual Job Openings
The BLS estimates 14,100 annual job openings, and a total of 108,850 jobs for Georgia Customer Service Representatives in 2026.
Nationwide, the prediction is 373,500 annual jobs and 2,920,800 total jobs in 2026.
What do Customer Service Representatives Make in Georgia?
In 2018 wages for Customer Service Representatives ranged from $20,000 to $53,310 with $32,500 being the median annual salary.
Broken down to an hourly rate, workers in this field made anywhere from $9.61 to $25.63. The median hourly rate was $15.62.
In 2017 the median pay for this field was $15.24 an hour.
The hourly rate grew by $0.38.
The median salary in Georgia is higher than the nationwide median salary.
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Top Georgia Metros for Customer Service Representatives
The table below shows some of the metros in this state with the most Customer Service Representatives.
| Metro | Number Employed | Annual Median Salary |
|---|---|---|
| Atlanta-Sandy Springs-Roswell, GA | 72,980 | $34,840 |
| Chattanooga, TN-GA | 5,590 | $33,360 |
| Augusta-Richmond County, GA-SC | 5,330 | $28,380 |
| Columbus, GA-AL | 3,940 | $28,440 |
| Savannah, GA | 3,300 | $30,310 |
| Macon, GA | 2,470 | $35,400 |
| Albany, GA | 1,900 | $23,220 |
| Gainesville, GA | 1,640 | $30,650 |
| Athens-Clarke County, GA | 1,430 | $31,020 |
| Dalton, GA | 1,230 | $34,700 |
| Warner Robins, GA | 880 | $29,150 |
| Brunswick, GA | 600 | $28,370 |
| Rome, GA | 450 | $32,250 |
| Hinesville, GA | 140 | $29,510 |
Top States for Customer Service Representatives Employment
The table below shows the states where most Customer Service Representatives work.
| State | Number Employed | Annual Median Salary |
|---|---|---|
| Texas | 282,940 | $31,730 |
| Florida | 251,790 | $31,260 |
| California | 207,100 | $38,100 |
| New York | 159,010 | $37,470 |
| Pennsylvania | 124,320 | $34,780 |
| Illinois | 120,270 | $35,080 |
| Georgia | 109,940 | $32,500 |
| Arizona | 101,290 | $32,450 |
| Ohio | 100,500 | $33,650 |
| North Carolina | 94,420 | $32,910 |
| Michigan | 90,310 | $33,180 |
| Wisconsin | 72,200 | $35,740 |
| Virginia | 71,380 | $32,400 |
| New Jersey | 68,260 | $37,520 |
| Massachusetts | 65,010 | $40,230 |
| Tennessee | 60,960 | $31,450 |
| Minnesota | 58,710 | $37,670 |
| Washington | 58,300 | $37,960 |
| Indiana | 56,030 | $33,590 |
| South Carolina | 54,050 | $30,030 |
Below are the states where Customer Service Representatives get paid the most:
| State | Annual Median Salary |
|---|---|
| District of Columbia | $42,870 |
| Massachusetts | $40,230 |
| Connecticut | $38,660 |
| California | $38,100 |
| Washington | $37,960 |
| Minnesota | $37,670 |
| New Jersey | $37,520 |
| New York | $37,470 |
| Rhode Island | $37,300 |
| Alaska | $37,020 |
References
- Bureau of Labor Statistics (BLS)
- College Factual
- National Center for Education Statistics
- O*NET Online
More about our data sources and methodologies.
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