Customer Service Representatives in Alabama

Want to work in Alabama as a Customer Service Representative? Read this first!

You’re in luck! Jobs for Customer Service Representatives in Alabama are projected to grow and these jobs tend to pay higher than average.

• Projected employment for Customer Service Representatives in Alabama is growing faster than average.

• Customer Service Representatives in Alabama earn lower salaries than the typical U.S. wage earner.

How Many Customer Service Representatives Work in Alabama?

In 2018, there were 34,750 Customer Service Representatives working in the state.

There were 32,670 Customer Service Representatives employed in this state in 2017.

That’s growth of 2,080 jobs between 2017 and 2018.

The amount of Customer Service Representatives working in the state is similar to the average state.

Job Projections for Alabama

Jobs for Customer Service Representatives in this state are growing at a rate of 6.6% which is faster than the nationwide estimated projection of 4.9%.

Alabama Annual Job Openings

The BLS estimates there will be 4,340 annual job openings, and 33,790 total jobs in 2026 for Customer Service Representatives in this state.

Nationwide, the prediction is 373,500 annual jobs and 2,920,800 total jobs in 2026.

What do Customer Service Representatives Make in Alabama?

In 2018 wages for Customer Service Representatives ranged from $20,480 to $50,400 with $30,940 being the median annual salary.

Broken down to an hourly rate, workers in this field made anywhere from $9.84 to $24.23. The median hourly rate was $14.87.

Workers in this field were paid a median of $14.69 an hour in 2017.

The hourly rate grew by $0.18.

The median salary in Alabama is higher than the nationwide median salary.

Top Alabama Metros for Customer Service Representatives

The table below shows some of the metros in this state with the most Customer Service Representatives.

Metro	Number Employed	Annual Median Salary
Birmingham-Hoover, AL	11,460	$32,220
Huntsville, AL	4,800	$32,470
Columbus, GA-AL	3,940	$28,440
Mobile, AL	3,900	$31,130
Montgomery, AL	3,280	$28,630
Tuscaloosa, AL	1,320	$27,540
Florence-Muscle Shoals, AL	1,040	$34,560
Daphne-Fairhope-Foley, AL	880	$28,150
Auburn-Opelika, AL	860	$28,130
Decatur, AL	630	$26,430
Anniston-Oxford-Jacksonville, AL	560	$30,560
Dothan, AL	550	$31,090
Gadsden, AL	420	$28,870

Top States for Customer Service Representatives Employment

View the list below to see where most Customer Service Representatives work.

State	Number Employed	Annual Median Salary
Texas	282,940	$31,730
Florida	251,790	$31,260
California	207,100	$38,100
New York	159,010	$37,470
Pennsylvania	124,320	$34,780
Illinois	120,270	$35,080
Georgia	109,940	$32,500
Arizona	101,290	$32,450
Ohio	100,500	$33,650
North Carolina	94,420	$32,910
Michigan	90,310	$33,180
Wisconsin	72,200	$35,740
Virginia	71,380	$32,400
New Jersey	68,260	$37,520
Massachusetts	65,010	$40,230
Tennessee	60,960	$31,450
Minnesota	58,710	$37,670
Washington	58,300	$37,960
Indiana	56,030	$33,590
South Carolina	54,050	$30,030

Below are the states where Customer Service Representatives get paid the most:

State	Annual Median Salary
District of Columbia	$42,870
Massachusetts	$40,230
Connecticut	$38,660
California	$38,100
Washington	$37,960
Minnesota	$37,670
New Jersey	$37,520
New York	$37,470
Rhode Island	$37,300
Alaska	$37,020

References

• Bureau of Labor Statistics (BLS)
• College Factual
• National Center for Education Statistics
• O*NET Online

More about our data sources and methodologies.