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Customer Service Representatives in Alabama
Want to work in Alabama as a Customer Service Representative? Read this first!
You’re in luck! Jobs for Customer Service Representatives in Alabama are projected to grow and these jobs tend to pay higher than average.
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Projected employment for Customer Service Representatives in Alabama is growing faster than average.
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Customer Service Representatives in Alabama earn lower salaries than the typical U.S. wage earner.
What Major Will Prepare You For a Customer Service Representative Career?
- Business, Management & Marketing
- Business Support & Assistant Services
- Receptionist
- Customer Service Support/Call Center/Teleservice Operation
How Many Customer Service Representatives Work in Alabama?
In 2018, there were 34,750 Customer Service Representatives working in the state.
There were 32,670 Customer Service Representatives employed in this state in 2017.
That’s growth of 2,080 jobs between 2017 and 2018.
The amount of Customer Service Representatives working in the state is similar to the average state.
Job Projections for Alabama
Jobs for Customer Service Representatives in this state are growing at a rate of 6.6% which is faster than the nationwide estimated projection of 4.9%.
Alabama Annual Job Openings
The BLS estimates there will be 4,340 annual job openings, and 33,790 total jobs in 2026 for Customer Service Representatives in this state.
Nationwide, the prediction is 373,500 annual jobs and 2,920,800 total jobs in 2026.
What do Customer Service Representatives Make in Alabama?
In 2018 wages for Customer Service Representatives ranged from $20,480 to $50,400 with $30,940 being the median annual salary.
Broken down to an hourly rate, workers in this field made anywhere from $9.84 to $24.23. The median hourly rate was $14.87.
Workers in this field were paid a median of $14.69 an hour in 2017.
The hourly rate grew by $0.18.
The median salary in Alabama is higher than the nationwide median salary.
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Top Alabama Metros for Customer Service Representatives
The table below shows some of the metros in this state with the most Customer Service Representatives.
| Metro | Number Employed | Annual Median Salary |
|---|---|---|
| Birmingham-Hoover, AL | 11,460 | $32,220 |
| Huntsville, AL | 4,800 | $32,470 |
| Columbus, GA-AL | 3,940 | $28,440 |
| Mobile, AL | 3,900 | $31,130 |
| Montgomery, AL | 3,280 | $28,630 |
| Tuscaloosa, AL | 1,320 | $27,540 |
| Florence-Muscle Shoals, AL | 1,040 | $34,560 |
| Daphne-Fairhope-Foley, AL | 880 | $28,150 |
| Auburn-Opelika, AL | 860 | $28,130 |
| Decatur, AL | 630 | $26,430 |
| Anniston-Oxford-Jacksonville, AL | 560 | $30,560 |
| Dothan, AL | 550 | $31,090 |
| Gadsden, AL | 420 | $28,870 |
Top States for Customer Service Representatives Employment
View the list below to see where most Customer Service Representatives work.
| State | Number Employed | Annual Median Salary |
|---|---|---|
| Texas | 282,940 | $31,730 |
| Florida | 251,790 | $31,260 |
| California | 207,100 | $38,100 |
| New York | 159,010 | $37,470 |
| Pennsylvania | 124,320 | $34,780 |
| Illinois | 120,270 | $35,080 |
| Georgia | 109,940 | $32,500 |
| Arizona | 101,290 | $32,450 |
| Ohio | 100,500 | $33,650 |
| North Carolina | 94,420 | $32,910 |
| Michigan | 90,310 | $33,180 |
| Wisconsin | 72,200 | $35,740 |
| Virginia | 71,380 | $32,400 |
| New Jersey | 68,260 | $37,520 |
| Massachusetts | 65,010 | $40,230 |
| Tennessee | 60,960 | $31,450 |
| Minnesota | 58,710 | $37,670 |
| Washington | 58,300 | $37,960 |
| Indiana | 56,030 | $33,590 |
| South Carolina | 54,050 | $30,030 |
Below are the states where Customer Service Representatives get paid the most:
| State | Annual Median Salary |
|---|---|
| District of Columbia | $42,870 |
| Massachusetts | $40,230 |
| Connecticut | $38,660 |
| California | $38,100 |
| Washington | $37,960 |
| Minnesota | $37,670 |
| New Jersey | $37,520 |
| New York | $37,470 |
| Rhode Island | $37,300 |
| Alaska | $37,020 |
References
- Bureau of Labor Statistics (BLS)
- College Factual
- National Center for Education Statistics
- O*NET Online
More about our data sources and methodologies.
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