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What You Need to Know About Gaming Surveillance Officer or Gaming Investigator
Occupation Description Act as oversight and security agent for management and customers. Observe casino or casino hotel operation for irregular activities such as cheating or theft by either employees or patrons. May use one-way mirrors above the casino floor, cashier’s cage, and from desk. Use of audio/video equipment is also common to observe operation of the business. Usually required to provide verbal and written reports of all violations and suspicious behavior to supervisor.
Life As a Gaming Surveillance Officer or Gaming Investigator
- Observe casino or casino hotel operations for irregular activities, such as cheating or theft by employees or patrons, using audio and video equipment and one-way mirrors.
- Act as oversight or security agents for management or customers.
- Report all violations and suspicious behaviors to supervisors, verbally or in writing.
- Supervise or train surveillance observers.
- Monitor establishment activities to ensure adherence to all state gaming regulations and company policies and procedures.
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Gaming Surveillance Officer or Gaming Investigator Skills
These are the skills Gaming Surveillance Officers and Gaming Investigators say are the most useful in their careers:
Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Speaking: Talking to others to convey information effectively.
Judgment and Decision Making: Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Reading Comprehension: Understanding written sentences and paragraphs in work related documents.
Types of Gaming Surveillance Officer or Gaming Investigator Jobs
- Surveillance Monitor
- Surveillance Dual-Rate Officer
- Surveillance Agent
- Gaming Commissioner
- Surveillance System Monitor
What Kind of Gaming Surveillance Officer or Gaming Investigator Job Opportunities Are There?
In 2016, there was an estimated number of 10,700 jobs in the United States for Gaming Surveillance Officer or Gaming Investigator. New jobs are being produced at a rate of 3.7% which is below the national average. The Bureau of Labor Statistics predicts 400 new jobs for Gaming Surveillance Officer or Gaming Investigator by 2026. The BLS estimates 1,400 yearly job openings in this field.
The states with the most job growth for Gaming Surveillance Officer or Gaming Investigator are Washington, Alabama, and Oklahoma. Watch out if you plan on working in Missouri, Illinois, or Michigan. These states have the worst job growth for this type of profession.
How Much Does a Gaming Surveillance Officer or Gaming Investigator Make?
The typical yearly salary for Gaming Surveillance Officers and Gaming Investigators is somewhere between $23,090 and $55,520.
Gaming Surveillance Officers and Gaming Investigators who work in Ohio, Pennsylvania, or Indiana, make the highest salaries.
Below is a list of the median annual salaries for Gaming Surveillance Officers and Gaming Investigators in different U.S. states.
| State | Annual Mean Salary |
|---|---|
| Alabama | $36,370 |
| Arizona | $36,780 |
| California | $40,020 |
| Colorado | $36,440 |
| Delaware | $31,960 |
| Florida | $32,760 |
| Idaho | $31,850 |
| Indiana | $47,020 |
| Iowa | $33,500 |
| Kansas | $36,340 |
| Louisiana | $32,260 |
| Maryland | $40,700 |
| Michigan | $32,690 |
| Minnesota | $34,870 |
| Mississippi | $36,150 |
| Missouri | $34,670 |
| Nevada | $39,530 |
| New Jersey | $39,640 |
| New Mexico | $29,430 |
| New York | $34,100 |
| North Dakota | $31,740 |
| Ohio | $51,880 |
| Oklahoma | $29,110 |
| Oregon | $35,360 |
| Pennsylvania | $48,720 |
| South Dakota | $30,580 |
| Washington | $32,950 |
| West Virginia | $31,950 |
| Wisconsin | $27,760 |
Tools & Technologies Used by Gaming Surveillance Officers and Gaming Investigators
Below is a list of the types of tools and technologies that Gaming Surveillance Officers and Gaming Investigators may use on a daily basis:
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Outlook
- FileMaker Pro
- Microsoft Paint
How do I Become a Gaming Surveillance Officer or Gaming Investigator?
Are there Gaming Surveillance Officers and Gaming Investigators education requirements?
How Long Does it Take to Become a Gaming Surveillance Officer or Gaming Investigator?
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References:
More about our data sources and methodologies.
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